I am surprised a light coffee tastes nice again as I so far always preferred the dark roast. As unfortunately (another surprise find from the last Advent calender) El Tulo I wanted to order was un... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been a long term subscriber with Pact. I usually buy their amazing Christmas advent calendar which always arrives promptly, It's beautifully but sustainably packaged and has a fantastic range of... Se mere
Virksomheden har svaret
Have been a customer of Pact for a long time. Decided to buy some Christmas coffee versions. Delivered quickly but not tried them yet. Never had a bad coffee from Pact but many a tasty one. So looking... Se mere
Virksomheden har svaret
I've been drinking decaf for a while now, and El Rubi is easily the finest I've come across. It had all the depth and flavour I'd expect from a proper cup of coffee, and I genuinely couldn't tell it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Pact Coffee
Skrevet af virksomheden
We’re on a mission to fix the broken coffee industry. Due to the traditional complex supply chain, many farmers live in poverty while others profit on the erratic commodity market.
We go straight to some of the world’s best coffee farmers and put out unnecessary middlemen. So we can give those that make the coffee a price that’s truly fair. In 2022, it was, on average, 76% above the Fairtrade base price.
We can avoid the commodity market because all of this coffee is speciality-grade (the very best). Once it’s in the UK, it’s roasted fresh in Surrey just before it’s delivered to you. Because nothing beats freshly roasted coffee.
How does it work?You can buy on a one-off basis from our online store or subscribe & save. Our subscriptions are as flexible as it gets – you can skip, cancel, pause or reschedule at the touch of a button online. And you can have coffee delivered as much as every two days to every two months.
Is it environmentally friendly?Our roastery is carbon-neutral, and we introduced fully recyclable packaging in 2023. We’re also a certified B Corp, which means we’re recognised as using business as a force for good. To read more, have a look at our transparency report.
Do I have to pay for delivery?Claim free delivery when you Subscribe & Save or spend £15. Other orders incur a £2.49 delivery fee.
Is there much choice?We expect to have around 200 coffees from eight different countries on our menu in 2023 – and we’re always looking to work with more farmers.
Kontaktoplysninger
10.201, THE LEATHER MARKET, Weston St,, SE1 3ER, London, Storbritannien
- 020 3095 3975
- ahoy@pactcoffee.com
- www.pactcoffee.com
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant Service and Coffee!
Quick delivery. Well packaged. More importantly, fantastic coffee! Was my first order and definitely won’t be my last.
16. december 2025
Besvarelse fra Pact Coffee
Hi Mario,
Thank you for taking the time to leave this outstanding review!
It's so lovely to hear that your order arrived quickly, well packaged, and that you think our coffee is fantastic!
We can't wait for you to try more of our top quality coffee.
Wishing you a wonderful day, and happy brewing!
The Pact Coffee Team
microlot subscription
been a microlot beans subscription customer for about a year, great quality and selection - love exploring all those different varieties, never disappointed!
15. januar 2026
Besvarelse fra Pact Coffee
Hi Denis,
Thank you for taking the time to leave this excellent review!
We are over the moon to hear about how much you've been enjoying our top quality Micro-Lot coffee.
This is an excellent plan to be on if you enjoy tasting a wide variety of coffee, and we can't wait for you to try more.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Elena,
Thank you for taking the time to leave this wonderful review!
We are over the moon to hear that you've been enjoying our coffee, and that delivery was very quick.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi there,
Thank you so much for leaving this wonderful 5* review! We're thrilled that you've been enoying our coffee and that it arrived promptly! Here's to many more brews!
The Pact Coffee Team
Great service
Great service. Came the next day and really enjoying the de-caf coffee beans. Will order more.
17. juli 2026
Besvarelse fra Pact Coffee
Hi Isobel,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you enjoyed our decaf coffee beans and found our service to be excellent.
We look forward to your next order!
The Pact Coffee Team
Didn’t care for the el Rubi decaf
Didn’t care for the el Rubi decaf, way too acidic and gave me the jitters. Expensive for cane sugar extracted decaf.
16. juli 2026
Besvarelse fra Pact Coffee
Hi there Em,
Thank you for taking the time to share your feedback. We're sorry to hear that Decaf El Rubi wasn't to your taste, particularly as you found it more acidic than you prefer.
We completely appreciate that coffee preferences are very personal, and we're sorry this one wasn't the right fit for you. If you'd like to get in touch with us at ahoy@pactcoffee.com, we'd be very happy to recommend a coffee that's more suited to your taste preferences.
Kind regards,
The Pact Coffee Team
Ordered coffee and it was delivered…
Ordered coffee and it was delivered very quickly. No issues.
15. juli 2026
Besvarelse fra Pact Coffee
Hi there,
We're so glad your coffee arrived quickly and without issues. We appreciate your kind words.
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi there,
Thank you for taking time to leave this amazing review! We're thrilled our coffee's making it to you speedily, and that you're loving the taste too!
Always great coffee, delivered on time every week
Been getting coffee beans delivered from Pact basically every week since 2020. The quality is always great, it's delivered on time and the price has barely changed in all that time
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pact Coffee
Hi Jack,
Thank you for your taking the time to leave this outstanding review!
It is a pleasure how much you've enjoyed our service, and quality coffee since you started ordering with us in 2020 - 6 years is impressive!
We look forward to many more delicious coffees shared together in the future.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Great quality
Great quality, excellent customer service. The package was damaged during transport, but Pact Coffee's customer service team quickly sent me a replacement!
14. juli 2026
Besvarelse fra Pact Coffee
Hi Lia,
Thank you for taking the time to leave this lovely review!
We are over the moon to hear about the recent experience you had with our customer service team, where they were able to quickly resolve the issue with your damaged order.
We hope you are enjoying a fresh brew with your replacement.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Like liquid gold
Very quick delivery pact coffee is like velvet so fresh only two days old from roasting comes out like liquid gold best tasting coffee we have tasted and we have had a lot of other brands but this one is the best in our opinion
5 ⭐️⭐️⭐️⭐️⭐️
15. juli 2026
Besvarelse fra Pact Coffee
Hi there,
Thank you so much for leaving this lovely review, we really appreciate it! We're so glad you've been enjoying our delicious range of coffee, and hope to enjoy many more brews with you! Liquid gold, we coulnd't agree more!
The Pact Coffee Team
Great coffee and speedy delivery.
15. juli 2026
Besvarelse fra Pact Coffee
Hi Emma,
Thank you for taking the time to leave this amazing review!
It's a pleasure to hear you enjoyed our coffee, and that your order was delivered quickly.
We can't wait for you to try more of our top quality coffee.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Great Coffee and fuss free
My coffee was delivered to the wrong address, so the company kindly sent a replacement for next-day delivery.
The coffee itself is excellent. The whole beans produce a very smooth, enjoyable cup. I’ve tried several other brands, but they were either too acidic or too bitter for my taste. I found this coffee much easier to dial in and consistently achieve a well balanced, great tasting brew.
Despite the delivery issue from royal mail which happens with my orders, I’d definitely buy it again.
8. juli 2026
Besvarelse fra Pact Coffee
Hi Nader,
Thank you for taking time to leave this amazing 5* review, we really appreciate it! We're also thrilled you've been enjoying our coffee, and that we were able to arrange that fresh bag for you! Here's to many more brews!
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Ashley,
Thank you for taking the time to leave this amazing review!
It's lovely to hear that you had a positive experience ordering with us, and that you enjoyed our coffee.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Really excellent service.
Really excellent service.. great coffee too and that's what counts.
14. juli 2026
Besvarelse fra Pact Coffee
Hi there,
Thank you for taking the time to leave this outstanding review!
We're pleased to hear that you found our service excellent, and that you enjoyed our coffee.
We agree that quality coffee is what counts!
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Cherril,
Thank you for taking the time to leave this wonderful review!
It's a pleasure to hear you found ordering quick and easy.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
An easy website to
An easy website to
Navigate and prompt delivery to the correct address.. coffee was delicious x
2. juli 2026
Besvarelse fra Pact Coffee
Hi Lynda,
Thanks for taking time to leave this great review - we really appreciate it! We're thrilled you're enjoying our service! Here's to many more brews!
The Pact Coffee Team
Never received the freebie
Never received the freebie. Just the coffee (expensive for what it is!)
14. juli 2025
Besvarelse fra Pact Coffee
Hi there,
Thank you for taking the time to leave this review - we're really sorry to hear you did not receive a free gift as expected.
It might be the case that there was a technical error when redeeming this offer, or the voucher code may have been missed when checking out.
Please reach out to our customer service team on ahoy@pactcoffee.com, where our team will resolve this for you as soon as possible.
Kind regards,
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi James,
Thank you for taking the time to leave this amazing review!
We are over the moon to hear that you enjoyed our coffee, and that you would order again.
We look forward to you trying more of our top quality coffee.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
EXCELLENT TASTE
I've quite a lot of beans now and tasted many variants but I honestly must say these sit in my top 3. Excellent service and quick delivery but mostly they taste great. Smooth, creamy and a nice kick.
9. juli 2026
Besvarelse fra Pact Coffee
Hi there,
Thanks for taking time to leave this wonderful review! We're so pleased you've been enjoying our service and coffees recently - Variety is the spice of life after all! Here's to many more brews!
The Pact Coffee Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.