I am surprised a light coffee tastes nice again as I so far always preferred the dark roast. As unfortunately (another surprise find from the last Advent calender) El Tulo I wanted to order was un... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cant comment on product quality as I bought an advent calendar which is yet to be opened. However, the ordering process was smooth, I think the calendar arrived before the suggested date which is g... Se mere
Virksomheden har svaret
Nothing wrong with it but reading the reviews and info before ordering, I had really high hopes that this was going to be a coffee above most others. It's a perfectly ok coffee but for the price I hav... Se mere
Virksomheden har svaret
Overall, great experience so far for the first time ordering. Would say however, that communication was really not that great and could be definitely better. The item I ordered was on pre-order and th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Pact Coffee
Skrevet af virksomheden
We’re on a mission to fix the broken coffee industry. Due to the traditional complex supply chain, many farmers live in poverty while others profit on the erratic commodity market.
We go straight to some of the world’s best coffee farmers and put out unnecessary middlemen. So we can give those that make the coffee a price that’s truly fair. In 2022, it was, on average, 76% above the Fairtrade base price.
We can avoid the commodity market because all of this coffee is speciality-grade (the very best). Once it’s in the UK, it’s roasted fresh in Surrey just before it’s delivered to you. Because nothing beats freshly roasted coffee.
How does it work?You can buy on a one-off basis from our online store or subscribe & save. Our subscriptions are as flexible as it gets – you can skip, cancel, pause or reschedule at the touch of a button online. And you can have coffee delivered as much as every two days to every two months.
Is it environmentally friendly?Our roastery is carbon-neutral, and we introduced fully recyclable packaging in 2023. We’re also a certified B Corp, which means we’re recognised as using business as a force for good. To read more, have a look at our transparency report.
Do I have to pay for delivery?Claim free delivery when you Subscribe & Save or spend £15. Other orders incur a £2.49 delivery fee.
Is there much choice?We expect to have around 200 coffees from eight different countries on our menu in 2023 – and we’re always looking to work with more farmers.
Kontaktoplysninger
10.201, THE LEATHER MARKET, Weston St,, SE1 3ER, London, Storbritannien
- 020 3095 3975
- ahoy@pactcoffee.com
- www.pactcoffee.com
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company
Product arrived in good time, well packaged and well thought out. The tracking could have been better but was probably down to Royal Mail and not Pact. Also please they used Royal Mail and not a cheaper courier. Web site easy to use and no complaints. Would recommend and use again.
21. oktober 2026
Besvarelse fra Pact Coffee
Hi Milly,
Thanks so much for your 5* review!
We're delighted to hear your coffee arrived quickly and tasted fresh. Getting it to you as close to its roast date as possible is what we're all about. Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Tim,
Thank you for taking the time to leave this brilliant review!
We look forward to hearing what you think of our christmas coffee this year.
The Pact Coffee Team
Great service arrived very quick
Great service arrived very quick
Looking forward to giving it as a birthday present 🎁 and for them to try it in December 😄 great idea well done
21. oktober 2026
Besvarelse fra Pact Coffee
Hi there,
Thank you for such a lovely review!
We're so happy to hear our coffee has been purchased as a gift. It'd be wonderful to know it was enjoyed by the recipient when they get to try it. We look forward to helping you again soon!
The Pact Coffee Team
Great service and better coffee
19. oktober 2026
Besvarelse fra Pact Coffee
Hi Adrian,
Thank you for taking the time to leave this wonderful review!
It's a pleasure to hear you were impressed with our service and coffee, and we look forward to you trying more.
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Disappointing
I requested GROUND coffee and received beans...
Despite repeated emails, I still have not received a reply and apology.
Dissapointing
9. oktober 2026
Besvarelse fra Pact Coffee
Hi Jay,
Thank you for taking the time to leave this review.
We are really sorry to hear about the recent experience you've had with us, and we are keen to get this resolved.
Unfortunately we could not find your email in our system using the details from this review, so please do get in touch with us at ahoy@pactcoffeee.com where we can get this sorted for you.
Kind regards,
The Pact Coffee Team
Love pact coffee
Love pact coffee. Their subscriptions are great and they have a lot of flexibility to order additional coffee or delay
12. oktober 2026
Besvarelse fra Pact Coffee
Thank you, Alex!!
A different level
Excellent Coffee, ordering is easy, plus changing the delivery dates is available on a user friendly website. It’s hard to go back to buying supermarket coffee beans, freshly toasted is so much nicer.
17. februar 2026
Besvarelse fra Pact Coffee
Thank you for the awesome feedback Steve! We are glad you love it.
Tried it but it didn’t work for me.
Tried it but it didn’t work for me.
Nothing wrong with the product just not for me sorry.
23. januar 2026
Besvarelse fra Pact Coffee
Hi there,
No need to apologise. Thanks for giving us a try and for taking the time to leave a review. We're sorry it wasn't quite right for you.
If you ever fancy telling us a bit more about what didn't work, we'd love to hear it at ahoy@pactcoffee.com
Feedback like yours helps us improve, and we may be able to suggest something more to your taste.
All the best,
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi there,
Thank you for taking the time to share your experience!
We're so glad our team could help, and hopefully the coffee hit the spot too! We really appreciate your kind words.
Happy brewing,
The Pact Coffee Team
Lovely free cafetière tasty decaf…
Lovely free cafetière tasty decaf coffee speedy delivery thanks
9. oktober 2026
Besvarelse fra Pact Coffee
Hi Niki,
Thanks for taking the time to leave this lovely review - We're thrilled you're making the most of your free cafetière, and that our coffee is being enjoyed! Here's to many more brews!
The Pact Coffee Team
Please bring back Decaf El Rubi
I've been drinking decaf for a while now, and El Rubi is easily the finest I've come across. It had all the depth and flavour I'd expect from a proper cup of coffee, and I genuinely couldn't tell it was decaf. It quickly became the one I looked forward to every morning.
I was really disappointed to see it disappear from the range. The other decafs are fine, but none of them come close to what El Rubi offered, and I've been missing it ever since.
Pact, if there's any chance of sourcing it again, I'd be grateful if you'd please consider bringing it back. I'd happily reorder it straight away, and I'm sure I'm not the only customer who feels this way.
18. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Pact Coffee
Hi there,
Thank you so much for taking the time to write such a heartfelt review!
It's wonderful to hear how much you loved El Rubi. A decaf with so much depth that you couldn't tell the difference is exactly what we aim for, so that's a huge compliment. We completely understand how disappointing it is when a favourite leaves the menu.
We've passed your feedback straight on to our coffee team, and requests like yours really do help shape what we bring back. In the meantime, if you drop us a line at ahoy@pactcoffee.com, we'd love to help you find the closest match from our current decafs.
Thanks again for being such a fan, and here's to many more brews!
The Pact Coffee Team
Everything was so easy and delivered so…
Everything was so easy and delivered so quickly.
15. oktober 2026
Besvarelse fra Pact Coffee
Hi Bill,
Thanks so much for your 5* review!
We're delighted to hear your coffee arrived quickly and tasted fresh. Getting it to you as close to its roast date as possible is what we're all about. Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Always great coffee
Always great coffee, never late in delivery and the advent calendar I've been getting every year for my dad is well worth it. It's great to know that a good company like this is only around the corner from me.
12. oktober 2026
Besvarelse fra Pact Coffee
Hi Charlotte,
Thank you so much for this lovely review!
We're so happy to hear you've always enjoyed our coffee and that delivery has never let you down. It's wonderful to know the advent calendar has become a yearly treat for your dad. We hope this year's one brings him just as much festive cheer!
It's great to have such brilliant neighbours too. Thank you for your support, and here's to many more brews!
The Pact Coffee Team
Very average tasting coffee
Very average tasting coffee, but cleverly marketed. Wouldnt buy again.
7. oktober 2026
Besvarelse fra Pact Coffee
Hi there GD,
Thanks for your honest feedback. We're sorry the coffee didn't live up to what you expected.
We care about what's in the bag, not just what's on it: sourcing from great growers and roasting fresh so nothing is lost between crop and cup. So it matters to us when a coffee falls flat for someone. If you're happy to share which coffee you tried and how you brewed it, we'd really value hearing from you at ahoy@pactcoffee.com
Thanks for giving us a try,
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Peter,
Thanks so much for your 5* review!
We're delighted to hear your coffee arrived quickly and tasted fresh. Getting it to you as close to its roast date as possible is what we're all about. Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Super helpful
Initially sent the wrong product but remedied straight away when I contacted them and sent the correct item free with next day delivery.
14. oktober 2026
Besvarelse fra Pact Coffee
Hi Sophie,
Thank you for taking the time to share your experience!
We're so glad our team could help, and we hope the coffee hit the spot too. We really appreciate your kind words.
Happy brewing,
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi David,
Thank you for leaving this lovely review!
We're thrilled you're enjoying our coffee. We can't wait to hear what you think of some of our other coffees.
Here's to many more brews,
The Pact Coffee Team
This was my first order from Pact…
This was my first order from Pact coffee. Several colleagues at work had an Aeropress and subscribed to pact. Very fast delivery of aeropress and coffee at a heavenly discounted price. Coffee is amazing taste and fresh quality. Nice that you can pause subscription if you don't need the following month. Very happy and highly recommended. Enjoy.
13. oktober 2026
Besvarelse fra Pact Coffee
Hi Kevin,
Thanks for leaving this lovely 5* review, we really appreciate it!
We're delighted your first order with us was such a hit, and we hope it's the first of many. Happy brewing!
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Maxine,
Thank you for your feedback, we are so glad you loved the coffee!☕️
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