Great product my hair is fine but it started to fall out quite a lot I'm just starting my third month and my hair is hardly falling out now so very pleased & I also got a free shampoo (full size) to t... Se mere
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Se, hvad kunderne siger
TRX2 Lotion чудовий засіб, дієвий, суттєво знижує випадіння волосся, приємний та зручний у використанні. Ефект помітний не відразу, так як засіб натуральний, але після нетривалого часу використання ви... Se mere
A product that works The Company who develops! I have already shared here about an impressive product of this Company, namely TRX2 Volumising Shampoo which I have been enjoying for years & which has h... Se mere
I received an email advising that a gift would be included in my last delivery; however, it was not. In every dispatch you include plastic-based advertising material. Are you aware of environmental... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.
Kontaktoplysninger
Robert Robinson Ave., OX4 4GA, Oxford, Storbritannien
- +44 800 808 5251
- support@oxfordbiolabs.com
- www.oxfordbiolabs.com
4,4
Fremragende
406 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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The customer service is really helpful
The customer service is really helpful, the responses are quick and always find a solution for you
28. april 2026
Uopfordret anmeldelse
10 out of 10,
Great product my hair is fine but it started to fall out quite a lot I'm just starting my third month and my hair is hardly falling out now so very pleased & I also got a free shampoo (full size) to try and I'm very happy with that too
17. marts 2026
2 shipments in one month is far too…
2 shipments in one month is far too much.
Please send next shipment not before 1st of September 2026
10. april 2026
Besvarelse fra Oxford Biolabs Ltd.
Thank you for leaving a review for us.
We have now checked our records and can see that there was some internal misunderstanding during the last correspondence with you which caused two orders to be processed within two months.
Our CS team has now scheduled the next shipment to be made in September.
Yours Sincerely,
Oxford Biolabs
Top quality customer service
Top quality customer service is what is good about this company
5. marts 2026
Gift offered but not included
I received an email advising that a gift would be included in my last delivery; however, it was not.
In every dispatch you include plastic-based
advertising material. Are you aware of environmental issues, such as microplastics being found even in the air?
4. marts 2026
Besvarelse fra Oxford Biolabs Ltd.
Thank you for your feedback!
Please accept our apologies for not including a free sample in your recent delivery. Having checked our records, we can see there was a technical error which caused that. We will make sure to add two free products to your next order.
Regarding the advertising materials, those should be excluded from future deliveries. Thank you for raising awareness.
Yours Sincerely,
Oxford Biolabs
Great customer service!
Great customer service!
Very helpful & professional, thank you!!!
7. februar 2026
geweldige producten
geweldige producten, en fantastische service @Ivanna; jij bent de beste 👌 altijd meezoeken naar een oplossing 😎 thx
11. februar 2026
A delivery issue but I appreciate the service of Oxford Biolabs
Once I had an issue with the delivery. It was before Christmas so I have ordered a hand cream as a gift. I was very nervous to get it on time. It took very long time and 3 redelivery attempts to resolve the delivery problem which occurred with Royal Mail but the Oxford Biolab manager was very helpful and supportive she did a great job being with me until I get my order. I am happy with the products.
16. december 2025
Very good trx tablets
Very good trx tablets, I've been taking them for a year now and my hair has never been in such good condition as it is now, thank you from the bottom of my heart!
23. februar 2026
Uopfordret anmeldelse
I have been a customer for several Years…
I have been a customer for several years. Even when there has been the occasional delivery shortfall it has been immediately corrected.
I believe and have experience that the company’s products are genuine and in fact do do perform as stated.
13. januar 2026
Oxford Biolab products are great
Oxford Biolab products are great, but I keep getting notified that I have all these points I have earned after more than 10 years of subscription, and that I should put them to good use. Would love to! but it doesnt seem to be possible :(
9. januar 2026
Besvarelse fra Oxford Biolabs Ltd.
Thank you for your feedback!
We are glad to hear you like our products. As for the rewards points, our Customer Service team will email you shortly and show you how to use the program.
Yours Sincerely,
Oxford Biolabs
Stuff works and can see difference
Always fast, efficient and reliable! Also the best stuff for health, tried lots of different products, this company products really help. Strongly recommend!
6. januar 2026
EXCELENTE EN TODO
Sus productos, la atención al cliente y todo en general, me parecen EXCELENTES.
21. januar 2026
Uopfordret anmeldelse
Disappointment
Basically, failure to inform customer about customs complications and, particularly, concerning the limit of 150 euros for tax and tariffs exemption. Honestly, aware of those circunstancies, I think you should have maintained the purchase amount below that limit
8. januar 2026
Besvarelse fra Oxford Biolabs Ltd.
Thank you for sharing your feedback!
Having checked your recent order and correspondence history with our CS team, we can state the following.
We can see that your past orders were delivered within Malaga, Spain. Your two recent orders were sent to Santa Cruz de Tenerife. Deliveries to islands may result in additional duties and fees collection. According to our shipping terms (indicated on our website), customers are solely responsible for any import taxes, customs duties, sales taxes and any other levies that may be assessed.
Our invoices automatically reflect the purchase value. We do not manually change that. Having checked, your purchase value is below €150.
In any case, our CS team will reach out to you shortly and come up with a discount using your rewards points to compensate for the recent delivery inconveniences.
Yours Sincerely,
Oxford Biolabs
Although I entered my address…
Although I entered my address correctly, my cargo went to another address, the products are good, but the cargo shipment is a complete disaster. I waited for the package to reach me for exactly 1 month.
11. november 2025
Besvarelse fra Oxford Biolabs Ltd.
Dear Hasan Ibryamov,
Thank you for sharing your feedback!
Having checked with the team, we can see that your order wasn't delivered to another address but returned back to our warehouse by DHL because of the missing house number (you did not provide it) in the delivery address details.
Additional data shows that the replacement was sent free of charge later on after you contacted our support team, and it was delivered successfully.
Do not hesitate to reach out if any assistance is needed in future.
Yours Sincerely,
Oxford Biolabs
La qualità e servizio
4. november 2025
Uopfordret anmeldelse
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