Excellent products! As a seasoned client of Oxford Biolabs I would like to give this company five stars. Their products work! My latest ‘experiment’ was to try a shampoo for fine hair, it worked wo... Se mere
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Se, hvad kunderne siger
Please note that the correct postal number is 38530. Consequently, the complete direction for shipping should be as follows: Avenida Marítima 17-503, 38530 Candelaria, Santa Cruz de Tenerife, accordin... Se mere
Virksomheden har svaret
TRX2 Lotion чудовий засіб, дієвий, суттєво знижує випадіння волосся, приємний та зручний у використанні. Ефект помітний не відразу, так як засіб натуральний, але після нетривалого часу використання ви... Se mere
A product that works The Company who develops! I have already shared here about an impressive product of this Company, namely TRX2 Volumising Shampoo which I have been enjoying for years & which has h... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.
Kontaktoplysninger
Robert Robinson Ave., OX4 4GA, Oxford, Storbritannien
- +44 800 808 5251
- support@oxfordbiolabs.com
- www.oxfordbiolabs.com
4,2
God
417 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service. Quick and helpful replies. Great deal of flexibility in accomodating my needs eg on temporarily pausing supplies
8. oktober 2024
On time delivery.
9. oktober 2024
Strange rewards
I often receive email "Rewards available" but it is not clear how much point in maximum I can use at one time. I receive your goods every 3 months. Before September delivery, I claimed 150 points twice. I was not sure if the second one can be claimed, but you sent me email to offer this after the first claim. Then after all, no point has been used and full amount has been charged. I have no idea how I can use the points.
13. september 2024
Besvarelse fra Oxford Biolabs Ltd.
Thank you for your feedback!
To view your balance it is necessary to log in your account. You have over 8000 points at a couple of unused discount codes.
We have applied one unused code for your upcoming order.
You can learn more about how to apply discounts in our quick visual guide
https://support.oxfordbiolabs.com/hc/en-us/articles/360019511280-Introduction-to-Loyalty-Program
Yours Sincerely,
Oxford Biolabs
Reliable product
They warn me about upcoming subscription payment so I can delay or cancel, deliver promptly, TRX2 product does what it says.
16. august 2024
Besvarelse fra Oxford Biolabs Ltd.
Дякуємо за Ваш відгук!
Результати для кожної людини, яка приймає TRX2®, можуть сильно відрізнятися. Ви можете подвитися на відгуки про товар і дослідження за посиланнями нижче.
https://uk.oxfordbiolabs.com/pages/reviews
https://uk.oxfordbiolabs.com/pages/case-studies
У деяких людей перші результати з’являються вже через 12 тижнів. Для інших результати помітні лише через 8-12 місяців після початку прийому. Однак у більшості клієнтів перші видимі результати очікуються через 5 місяців. У той час як більшість наших клієнтів досягають результатів через 6-10 місяців, тим, хто страждає від випадіння волосся протягом тривалого періоду часу, може знадобитися більше часу, щоб стимулювати їхні калієві канали інгредієнтами TRX2.
Згідно з нашим дослідженням, 87% чоловіків і жінок побачили можливі результати з часом. Однак бувають окремі випадки, коли поліпшення просто не настають навіть через тривалий період часу. Це пов'язано з комплексним характером випадіння волосся в цілому, а також через індивідуальні чинники і обставини.
З повагою,
Оксфорд Біолабс
My order has not been delivered, I am very dissatisfied 👎
My order has not been delivered, I am very dissatisfied 👎
9. juli 2024
Besvarelse fra Oxford Biolabs Ltd.
Thank you for reporting this!
We will ask our warehouse to contact USPS support.
Let us get back to you via email once we hear from them.
Yours Sincerely,
Oxford Biolabs
Great products and customer services
Great products, terrific service, and reasonable prices.
4. juli 2024
Products completely over-priced
Products completely over-priced. Packaging obscene for a product relating to health and wellbeing.
4. juli 2024
Besvarelse fra Oxford Biolabs Ltd.
Thank you for sharing your feedback!
Oxford Biolabs utilizes top quality ingredients from proven suppliers based in Germany or Switzerland. Normally, cheaper ingredient suppliers source their ingredients from China, which are much cheaper. While at the same time these suppliers do not adhere to the same high-quality standards as our suppliers, and, in overall, the quality of such ingredients is questionable.
It may be possible to purchase each ingredient separately at a cheaper price, but the effectiveness of TRX2 in particular results from a specific approach and trials that we have conducted internally, and believe that this specific formulation provides the best possible result for our customers. Keep in mind that higher concentration is not always better, what matters is the blend of ingredients mixed in a specific formulation and delivered in a specific dosage. Moreover, our competitors often press their supplements into tablets, which is also cheaper. Oxford Biolabs believes that capsules are a more effective delivery format, which helps to preserve the original quality of each single ingredient as well as of the entire TRX2 complex.
Also, our production is based in Germany, meaning that all of the EU specific regulations are complied with in terms of sourcing and production quality and the effectiveness of the whole formula. These regulations are one of the toughest to meet in the entire world, making sure that our customers receive the best possible quality. We don't outsource production outside the EU, which would definitely cheapen the production, but would have a potentially negative impact on the quality of our products.
Lastly, Oxford Biolabs, as a company investing in scientific research and innovation, has a higher cost compared to simple "vitamin mixers"
Yours Sincerely,
Oxford Biolabs
Been a customer for many years
Been a customer for many years. Great products, great service, prompt delivery
9. juli 2024
Credit card purchases from France do…
Credit card purchases from France do not work on the site
5. juni 2024
Besvarelse fra Oxford Biolabs Ltd.
Thank you for your feedback!
We can see that we do receive orders from France paid with credit cards.
Perhaps next time your order will successfully go through.
However, our support team will be glad to provide alternative payment methods if necessary.
We wish you a lovely day!
Yours Sincerely,
Oxford Biolabs
Delivery from Royal Mail was poor.
Delivery from Royal Mail was poor.
Given 2 separate dates for delivery, which we sat at home awaiting. Eventually, arrived on third day which we were not advised about.
To be honest, we are sick of their delivery advice.
Regards, John.
11. juni 2024
Besvarelse fra Oxford Biolabs Ltd.
Thank you for sharing your feedback.
We are sorry to hear that Royal Mail failed to meet expectations during this delivery.
We hope this will not reoccur in the future.
Do not hesitate to contact our customer service team in case any help is needed.
Yours Sincerely,
Oxford Biolabs
Very difficult to order shampoo outside…
Very difficult to order shampoo outside of the normal renewal cycle.
Unable to reclaim loyalty points.
Last representative who contacted me did not accept my request for a renewal, as I had missed there deadline
3. april 2024
Besvarelse fra Oxford Biolabs Ltd.
Thank you for sharing your feedback!
Our CS team has emailed you an invoice with a discount from your rewards balance.
Feel free to get back to them if you need any help. They will gladly assist.
Yours Sincerely,
Oxford Biolabs
Even with my persistence, Oxford Biolabs customer service has been inept
After more than 10 interactions with Oxford Biolabs customer service, I canceled my subscription for Melaniq. Customer Service has been unable to help me update my credit card information. I have not been able to update that information on my own. Their system keeps being unable to save my information. I called my bank, and they tell me it is Oxford Biolabs' system problem.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Oxford Biolabs Ltd.
Thank you for sharing your feedback!
We reported this to our tech team and currently look forward to hearing from them.
Every card update and checkout process normally goes well except for cases when banks impose some limitations which is beyond our control (we understand this is not your case). We have a few card updates each week so it looks like everything works well in general.
Anyway, our CS team will be in touch to resolve this matter with you and keep you updated on our tech team's findings.
Yours Sincerely,
Oxford Biolabs
DRM4
I am rating the recent product I purchased, nothing to do with others, which I happily use for years. I bought 3month supply of DRM4 for aging skin. After a month or so, I started having allergic reaction around my nose and mouth. It stopped straight after I finished the course. Didn’t noticed big difference in skin, but more for the hair strength and growth. Will go back to my fav Immune+.
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Oxford Biolabs Ltd.
Thank you for sharing your feedback!
It is very likely that you experienced an allergic reaction to one of the ingredients in DRM4 and we are sorry to hear that.
According to EU regulation 1169/2011, the most frequent triggers of allergies and food intolerances are gluten, crustacean shellfish, eggs, fish, peanuts, soybeans, milk, nuts, celery, mustard, sesame seeds, sulfur dioxide and sulphites, lupines and molluscs. The DRM4® formula and its ingredients per se contain soy. In addition, traces of major allergens may not be excluded due to the fact that the equipment used for encapsulation at our manufacturing plant is also used for the production of other products, which may contain traces of major allergens.
It is very favourable that you stopped the intake of DRM4.
On the other hand, we are very pleased to know that you are satisfied with our Immune+ food supplement. Hope it goes well.
Yours Sincerely,
Oxford Biolabs
always good
I love your products and also the company because they are serious and punctual, generous sending samples of other products you have
and very nice
7. marts 2024
The Trifecta
Savvy, responsive, communicative customer service. Fast shipping. Well engineered products.
15. februar 2024
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