In a recent order with multiple jerseys, one was significantly smaller than the others. When selecting sizes, check each jersey's measurements, as they vary widely. Orionride has offered to replace... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Currently trying to do a return as size 14 top is far too big for a normal size 14. They are making things very hard and want photographic evidence. Every other company would just accept a return with... Se mere
Shirt was priced very reasonably. Arrived quicker than anticipated. Quality of the shirt is quite nice, thicker than the normal t-shirt and print was nice and bold. Spoke to Wesly at CS who was very f... Se mere
Virksomheden har svaret
I’ve been an Orionride customer for a few months and I am impressed with the consistency and quality of their products. I’ve purchased a little of everything (shirts, shorts, cycling cap) and am ple... Se mere
Virksomheden har svaret
4,1
God
301 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I purchased two shirts and 1 pair of…
I purchased two shirts and 1 pair of socks.
The craftsmanship of the long sleave gravel jersey was sub par. The back pocket has a misplaced stich where it caught the pocket incorrectly on the corner.
The top of the shirt doesn't lay correctly around the neck, making the shirt uneven looking. Trying to make it look better and snaping the top button, shows how the top part is uneven, as it creates a bulge of fabric between the top two buttons. Finally the collar tips have, been cut slightly different one of them has a sharper point.
The socks and the short sleeve shirt I received our just fine.
I do like the patterns of the items I received.
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer,
Thank you so much for your detailed and thoughtful feedback — we truly appreciate it.
We’re glad the short-sleeve shirt and socks met expectations, and that you love the patterns!
However, you’re absolutely right: the long-sleeve gravel jersey should not have stitching errors, collar asymmetry, or fit issues. That’s below our standard.
Please accept our apologies —Could you email us soon?
email: support@orionride.com? We’ll make it right. 💛
Orionride Customer Service Team
Great pair of shorts
Great pair of shorts. It’s light. Pity only 3 colors and 2 designs
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer,
Thank you so much for your wonderful review! 🥰 We’re absolutely thrilled to hear that you love the shorts and think they’re lightweight—this means the world to us!
We totally get your point about the limited colors and designs 😊 Rest assured, we’ve already taken your feedback on board and will pass it along to our design team. We’re always working hard to expand our range and bring more stylish options to our customers in the future.
Thanks again for your support—we hope to see you again soon!
Best regards,
Orionride Customer Service Team
The pants fit great
The pants fit great. However the right pocket zipper has broken on the first ride. Otherwise 5 stars.
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you for your feedback! We're glad the fit was perfect — but so sorry to hear about the zipper issue. We’ve reached out to make it right. Ride safe! 🏍️✨
Orionride Customer Service Team
Not worth the money
Bought the long sleeve jersey and it was a really bad quality piece of clothing. IT only had the one zippered pocket instead of the two/three pocket as other jerseys and I'll put that on me but the overall quality and fit was really bad. Baggy as all get out. The best I can use this for is a cover over other clothing on cold days. I wouldn't be seen wearing this jersey.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re very sorry the jersey didn’t meet your expectations in terms of quality, fit, or pocket design. A baggy fit and reduced functionality definitely aren’t what we aim for in our cycling gear.
We’ve just sent you an email from support@orionride.com to offer a reasonable solution. Your input is invaluable as we work to improve both our product specs and size guidance.
Thanks again for holding us accountable—and for giving us a chance to make things right.
Ride well,
Orionride Customer Service Team
Good quality jersey
Good quality jersey. I usually have to order one size up.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thanks for the feedback! Glad you're happy with the quality — and great tip about sizing up! 😊
Orionride Customer Service Team
Shirt did not fit, no returns allowed
Shirt did not fit and they would not allow me to return it. The return policy is vague and seems to indicate the returns are accepted if you pay shipping but they aren't really. After many many emails I ended up with a 30% refund. The pattern was fun and the quality seemed okay. The shoulders were really narrow but the shirt was also really really long. If you know anybody who is 6'2" and 115 lbs a small would fit them perfectly. If not, then order at your own risk and hope it fits.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you for your honest feedback — we truly appreciate you taking the time to share your experience.
We’re sorry the fit didn’t work out for you. Could you please email us: support@orionride.com?
While our return policy does allow returns for fit issues, we regret any confusion or difficulty you encountered during the process. We’d still like to make things right: if you’re open to it, please reach out to us directly with your order number, and we’ll do our best to help.
Thanks again for your kind words about the print and quality — and for helping us serve our customers better moving forward.
Orionride Customer Service Team
Any Humans at Orionride?
Ordered 3 shirts on 12/1/25.
As of 12/27/25, I haven’t received them.
On 12/12/25, I get an email saying there was a “high demand “ and that my order was delayed.
The tracking information and delivery is just as bad. On 12/21/25, they said that they attempted delivery and couldn’t access my home. I have a security gate with clear instructions for delivery personnel so packages can be easily delivered.
Everything could be resolved clearly and quickly if they was a human being that one could talk to by phone. Thought I would give these automated systems a chance, but as usual, they fall grossly short.
To Orionride: Please don’t waste your time or my time with the stupid platitudes “we’re sorry for your inconvenience….,.please contact support@…” I’m done with interacting with your computers. Hire humans to support customers and solve problems and I’d be happy to work with them.
25. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you for your honest feedback—we hear you, and we’re truly sorry for the frustration this experience caused.
We’ve already reached out to you via email with specific next steps, and we’ve also escalated your delivery concerns to our logistics team to help prevent this in the future.
Maybe there are some misunderstanding about the customer email content we sent before, there is no auto reply：（
We’re working to improve.
Wishing you a better experience ahead.
Orionride Customer Service Team
Responsive customer service that was…
Responsive customer service that was understanding and helpful. Great looking riding gear! Thank you Anne! I'll definitely use this company again.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you so much! We're thrilled you love your riding gear — and we’ll be sure to pass your kind words on to Anne! 😊🏍️✨
Orionride Customer Service Team
Quick communication - quality shirts and shorts.
First order with this company. Really liked my husband's shirts delivered so I ordered some stuff for me.
I send a text to follow up on my second order and Eric responded supper quickly and followed up on my second order.
I like this quick communication. Well done Eric from Orionride.
Looking forward to get my colourful shirt and matching sock!
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you so much! 😊
We’re so glad you’re happy with your husband’s shirts — and thrilled Eric could help quickly with your second order!
Enjoy your colourful shirt and matching socks when they arrive! 🌈🧦
Well done, Eric! 👏
Orionride Customer Service Team
The order was processed quickly
The order was processed quickly, the item was high quality, everything was great.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you so much! 😊
We're thrilled everything arrived quickly and met your expectations.
Happy holidays! 🎄✨
Orionride Customer Service Team
Besvarelse fra Orionride
Dear valued customer,
Thank you! So glad you love the style! 🌸✨
Orionride Customer Service Team
Product disappoints
Product disappoints. High price for the quality. This is a sweatshirt, not a sweater!
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you for your honest feedback — we sincerely apologize that the product did not meet your expectations.
You’re absolutely right to expect quality that aligns with the price, and we regret falling short in your case. We take this seriously and are reviewing our product descriptions and quality standards to ensure greater accuracy and consistency moving forward.
If you’d still like to return the item or request a refund, please reply with your order number or send an email to support@orionride.com, and our team will process your request promptly.
We truly appreciate your candor—it helps us improve—and we hope to have the opportunity to serve you better in the future.
Orionride Customer Service Team
Beautiful and comfortable jersey!
The jersey is BEAUTIFUL and very comfortable!!
The graphics are clean and visible; the colors bright and eye-catching!!
I truly enjoy wearing it!!
My ONLY complaint was that it took about two weeks to arrive but...it was worth the wait!!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear customer,
Thank you so much! 😊
We’re thrilled you love your jersey — and truly appreciate your patience. So glad it was worth the wait! ⚽✨
Orionride Customer Service Team
Orionride Cycling Jacket.
I ordered an Orionride Cycling Jacket having seen it advertised on Facebook.
I had been looking for a winter jacket and this appeared to tick the boxes.
It arrived a week sooner than expected- a good start; first impressions were favourable, quality of material was good and the fit is excellent having a generous length back. (I'm 5' 7" lean build, size small chosen)
I've worn it on a few rides where temperatures have been between 0 - 5°C abd remained comfortable without lots of layers underneath. It's been used in light rain only but no problens found. The yellow colour is bright, ideal for dark rides. It is a thoughtfully styled, practical jacket with a realistic price tag for the average person.
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you so much for your detailed and thoughtful feedback! 😊
We’re thrilled the Orionride Cycling Jacket arrived early, fits well, and kept you comfortable in chilly rides—even with minimal layers! The bright yellow was designed exactly for those dark winter mornings, so we’re glad it’s working perfectly for you.
Thanks for trusting us and for your kind words—ride safe and warm! 🚴♂️💛✨
Orionride Customer Service Team
gravel shirts
I use several gravel shirts. They are very high quality, made of good material, and very well made. The service and contact are top notch. I recommend Eric.
No problems with size exchanges, I recommend it.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
hank you so much for your thoughtful review! 💛
We’re thrilled to hear you love the quality and service — and Eric will be so happy to hear your kind words.
Your recommendation truly means a lot to us!
Orionride Customer Service Team
Pleasantly surprised
I ordered the women’s downhill jersey “flowers” in XL. I’m 5’7 and 180lbs. Larger in the chest area. I was very pleasantly surprised! The design was as pictured, the material is perfect for a cool day- not too heavy and not too thin (I live in Wisconsin) Little pocket in the back. I like a looser fit for mountain biking and the fit was exactly what I wanted. I don’t like sleeves- I usually ride in a tank top but the material is soft and with the loose fit I think it’ll be comfortable- not restrictive.
Evidently there was a problem with shipping my stuff but I got an email update and received it soon after.
In my opinion cycling gear is generally ridiculously priced and options for women are pretty boring and not sized to fit the average female. I was leery about the quality with the price being actually reasonable and I’m very happy with my purchase!
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear valued customer,
Thank you so much for your feedback! We’re thrilled to hear how happy you are with your women’s downhill jersey “flowers” in XL. It’s great to know the design, material, and fit were exactly what you wanted—perfect for cool Wisconsin days and comfortable for mountain biking.
We’re also glad you appreciated the little pocket in the back and found the sleeves soft and non-restrictive, even though you usually ride in a tank top. Your comments about the state of women’s cycling gear really resonate with us. We aim to offer stylish, high-quality, and reasonably priced options that work for real women, and we’re so happy you love your purchase!
Thank you for your patience regarding the shipping issue—we’re glad the email updates helped and your order arrived soon after.
If you ever need help with future orders, don’t hesitate to reach out. Wishing you many great rides ahead in your new jersey! 🚵♀️🌸
Best regards,
Orionride Customer Service Team
Good & original products
Good & original products. good size.
Perfect for me. I recommand
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear customer,
Merci & thank you! 🖤 So glad everything fits and delights — we’re honored by your recommendation!
Orionride Customer Service Team
No customer service response
Ordered cycling shorts and long sleeve MTB shirt. Cycling shorts were fine. MTB was too big so I made several attempts to contact customer service to return that item and no response. I wouldn't buy from this vendor again.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear customer,
We sincerely apologize for the lack of response — that’s not the experience we want for our customers. We’ve flagged your message and Could you please resend email again with this email with your order information? and we will solve for you asap.
Thank you for giving us a chance to make it right. 🖤
Orionride Customer Service Team
Great products
Great products, i love them. The quolity is perfect.
The communication with the company is excellent (thank you Anne).
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear customer,
So happy you love the products and the quality — and we’ll be sure to pass your thanks on to Anne! 🖤
Warm regards,🤗
Orionride Customer Service Team
Comfortable shirts for casual wear or cycling.
The shirts are a light material with nice designs. Very comfortable and great for hot weather. Can be worn as a smart casual shirt or on a bike ride.
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear customer,
So glad you’re enjoying the lightweight comfort and versatile style! 🖤 Perfect for everything from bike rides to smart casual days — thanks for your kind words!
Warm regards,🥰
Orionride Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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