In a recent order with multiple jerseys, one was significantly smaller than the others. When selecting sizes, check each jersey's measurements, as they vary widely. Orionride has offered to replace... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Currently trying to do a return as size 14 top is far too big for a normal size 14. They are making things very hard and want photographic evidence. Every other company would just accept a return with... Se mere
Virksomheden har svaret
Shirt was priced very reasonably. Arrived quicker than anticipated. Quality of the shirt is quite nice, thicker than the normal t-shirt and print was nice and bold. Spoke to Wesly at CS who was very f... Se mere
Virksomheden har svaret
I’ve been an Orionride customer for a few months and I am impressed with the consistency and quality of their products. I’ve purchased a little of everything (shirts, shorts, cycling cap) and am ple... Se mere
Virksomheden har svaret
4,1
God
302 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Comfortable shirts for casual wear or cycling.
The shirts are a light material with nice designs. Very comfortable and great for hot weather. Can be worn as a smart casual shirt or on a bike ride.
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear customer,
So glad you’re enjoying the lightweight comfort and versatile style! 🖤 Perfect for everything from bike rides to smart casual days — thanks for your kind words!
Warm regards,🥰
Orionride Customer Service Team
Super good and helpful...
What fun shirts and what great service! This team hooked me up with some excellent patterns to sport my loves of cycling, the Sonoran, and aloha shirts. Also, when it came to alterations with my orders and refund situations, Orionride was very responsive and accommodating. I definitely will be continuing to expand my wardrobe with their righteous threads. Thank you Summer, Zvecki, Anne, Vivi and Orionride Team!
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear customer,
Aloha, Sonoran vibes, and cycling style — you’ve got great taste! 🖤 So thrilled you’re loving your shirts and had a smooth experience with Summer, Zvecki, Anne, Vivi, and the whole team.
Thanks for your kind words — we can’t wait to outfit your next adventure!
Warm regards,😍
Orionride Customer Service Team
Great Product - Great service
I received my order today. Everything fits and looks great.
Good communication.
Speedy delivery.
Quality product at great price.
Thank you!
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you so much for your wonderful review! We're thrilled everything fits perfectly and looks great—so happy you're satisfied!
Thanks for noticing our communication and speedy delivery too. We strive to offer quality you can feel and a price you can love.
We truly appreciate your support and can’t wait to see you again! Orionride Customer Service Team
Fantastic products
Fantastic products, reasonable delivery time from far away. I just love the gravel shirts, both long- and short sleeved. Wear them both on and off the bike. I have nothing bad to say about the quality either. Highly recommended .
Roads
25. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you so much for your wonderful feedback! We’re thrilled you love our gravel shirts—both long and short sleeve—and that they’re perfect for on and off the bike.
We’re also so happy to hear you’ve been impressed with the quality and delivery time. It means a lot that you’d highly recommend us.
Thanks for wearing and supporting our brand—we truly appreciate customers like you!
Warm regards,
Orionride Customer Service Team
Easy to process and quality product.
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you for your kind words! We're so glad you found the ordering process easy and are happy with the quality of your product.
We truly appreciate your support and look forward to serving you again!
Warm regards,
Orionride Customer Service Team
The shorts are huge on the hip and…
The shorts are huge on the hip and super small on the thigh. The padded undie is huge as well. I would say to size down and for shorts to size up
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you for sharing your feedback about the fit of the shorts. We’re sorry they were too loose on the hips and tight on the thighs, and that the padding didn’t fit as expected.
We appreciate your helpful suggestion to size down for the top and up for the shorts—this insight is valuable and will help other customers choose the best fit. We’ll also share your feedback with our design team to improve future sizing and cut.
If you’d like assistance with an exchange or have any questions, we’re here to help.
Thank you for your support and honest review.
Warm regards,
Orionride Customer Service Team
If something doesn't fit they will not refund you
If something doesn't fit, they wont let you return it, they told me they will let me keep them choose new shirts but pay an additional 30 dollars. Told them thats not what I want, I want a refund. They told me they were a small company and couldn't return anything more than 40% of what I paid. Been going back and forth, becuase nope! I want my full money paid back. Told me to pay for shipping bavk to China and they would give me 65% back. They have since stopped replying to my emails
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer,
We are truly sorry for the frustration you’ve experienced with your return request and, most of all, for our lack of response after your last message. Maybe there are some misunderstanding, we did reply your message and we are willing to resend new size for free and you refuse that before:(
This is not the level of service we aim to provide, and we deeply regret letting you down.
We understand you ordered items that didn’t fit and were disappointed by our return policy and proposed solutions—especially being asked to pay additional fees or shipping costs. We also sincerely apologize for cutting off communication; your concerns deserved better attention.
While our standard policy may have limitations due to operational constraints, we recognize that customer satisfaction should always come first. We are now reviewing your case urgently, and a member of our support team will contact you directly within 24 hours to resolve this matter fairly—whether through a full refund, return arrangement, or another solution that works for you.
Thank you for holding us accountable. We’re committed to making this right and improving how we handle such situations moving forward.
Sincerely,
Orionride Customer Service Team
Product I bought was as expected but
Product I bought was as expected but, took some time to arrive.
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
We’re glad your product met your expectations! We apologize for the longer delivery time and appreciate your patience.
Thank you for your support—we’re happy you’re happy with your purchase!
Warm regards,
Orionride Customer Service Team🙌
Great fitting high visibility cycling…
Great fitting high visibility cycling jackets at a great price. Most cycling clothing is highly overpriced.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you for your kind words! We’re so glad you’re happy with the fit, visibility, and value of your cycling jacket.
We aim to offer great quality without the high price tag—thanks for noticing!
Warm regards,
Orionride Customer Service Team🤗
Besvarelse fra Orionride
Dear Customer
We’re so glad you love the design, material, and fit—thank you for your kind words!
We truly appreciate your support!
Warm regards,
Orionride Customer Service Team🥰
Great items
Great items! Great quality/price. ROADS is so so kind. Congrats!
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you so much for your feedback! We’re thrilled you love the items, quality, and value.
We’ll be sure to pass your compliment to ROADS—thank you for the kind words!
Warm regards,😍
Orionride Customer Service Team
The shirt I ordered was way too big for…
The shirt I ordered was way too big for me. Material is pretty thin so it is not for cool weather. Returning it to China would be not really feasible. My fault for not checking where a return would be shipped to. I emailed about the size problem. Response was quick. We went back and forth about returning it. In the end, a new shirt is on the way. I will say the response to emails was very quick.
20. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you for your honest review. We’re sorry the first shirt didn’t fit as expected and that the material wasn’t suitable for cooler weather.🎊🎊
We’re glad we could resolve it quickly with a replacement, and we appreciate your kind note about our responsive support.
Hope the new shirt fits perfectly!
Warm regards,
Orionride Customer Service Team
Reactive support
After my mistake of size, Anne from the support service was very reactive !
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that Anne from our support team was able to assist you quickly and effectively. 😊
We always strive to provide the best possible service, and it’s wonderful to know that Anne could help make things right for you. We’ll be sure to pass along your kind feedback to her—it’ll make her day!
If there’s anything else we can assist you with, please don’t hesitate to get in touch. We’re always here to help!
Thank you again for choosing us, and we look forward to serving you in the future.
Best regards,
Orionride Customer Service Team
Bought as a gift but sizing apparently…
Bought as a gift but sizing apparently runs small
19. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer,
Thank you for your feedback, and we sincerely apologize that the sizing ran smaller than expected, especially since it was a gift. We completely understand how disappointing that can be.
We’re actively reviewing our size chart and product descriptions to improve accuracy and prevent this in the future. To help, we’d be happy to offer a replacement in a larger size at no cost or provide a f refund—whichever you prefer.
Please let us know how you’d like to proceed, and we’ll take care of it right away.
Thank you for your honest review—we truly value your input and hope for another chance to serve you better.
Warm regards,
Orionride Customer Service Team
Hassle free returns
As much as I loved the design of the shirt as well as the fabric, which is perfect for warm days on the mountain bike, I felt that the shirt didn’t fit as well as I wanted. I tend to be quite particular about fit and I felt it was too tight around the arms. I spoke with Anne in customer service and let her know of the problem. Very quickly, a refund was issued. I was disappointed the shirt didn’t work for me, however, the return/refund process was hassle free.
20. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer,
Thank you for sharing your thoughts. We’re so glad you loved the design and fabric—perfect for mountain adventures! We’re sorry the fit around the arms didn’t meet your expectations; we know how important that is for active wear.
We’re happy Anne could assist you quickly and make the refund process smooth. Your feedback helps us improve, and we truly appreciate your kindness despite the disappointment.
We’d love another chance to get it right for you in the future.
Warm regards,
Orionride Customer Service Team🥰🥰
I like the shirts
My husband ordered a few OrionRide shirts and got lots of compliments on the neat designs. Plus we found that the shirts were easy to care for - dried quickly. So I ordered a few too. Very lightweight and fast-drying, colorful and fun.
14. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you so much for sharing! We’re thrilled both you and your husband love the shirts—especially the designs, lightweight feel, and how easy they are to care for.
Nothing makes us happier than hearing our gear brings joy (and compliments!).
Welcome to the OrionRide family—we can’t wait to see what you pick next!
Warm regards,
Orionride Customer Service Team👓🥼
A Really Nice Surprise
I didn’t realize the clothes are manufactured and shipped from China, so it took a long time. Still, my order arrived before I was hoping to wear the shirts and the quality is great! Wore one in a 40-mile MTB race yesterday and was extremely pleased with the feel, breathability, fit, and everything. Even got some compliments! I wish they were snaps instead of buttons, but that’s just a me thing and preference. The buttons are just fine. Definitely recommend!
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you for your wonderful review! We’re thrilled your order arrived in time and that the quality held up perfectly during your 40-mile MTB race—what an adventure!
We’re so happy to hear you enjoyed the fit, breathability, and comfort, and that the shirts even earned some compliments. Thanks also for the note about snaps vs. buttons—we’ll share your feedback with our design team.
We truly appreciate your recommendation and are honored to be part of your ride.
Warm regards,
Orionride Customer Service Team🥾👞
Shirts are nice but a little short
Shirts are nice but a little short, would need the addition of Tall options to think about purchasing more.
14. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer ,
Thank you for your honest review. We’re so glad you like the quality of the shirts, and we truly appreciate your suggestion about offering Tall sizes.
We’re sorry the length didn’t meet your expectations. Your feedback is valuable, and we’ve shared it with our product team to explore extended length options in the future.
We’d love the chance to make things better for you and hope to welcome you back.
Please contact us via: support@orionride.com
Warm regards,
Orionride Customer Service Team
Great shirts!
excellent website, great communication, and very nice shirts
8. september 2025
Uopfordret anmeldelse
Besvarelse fra Orionride
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our website, appreciated our communication, and loved the shirts. Your feedback truly means the world to us and motivates us to keep delivering the best service and products to our customers.
Thank you for choosing us and for making our day with your wonderful review!
Best regards,
Orionride Customer Service Team
Besvarelse fra Orionride
Dear Customer,
Thank you so much for your kind words! We're thrilled you love the shirts and found the delivery time reasonable.
We truly appreciate your support—see you next time!
Warm regards,
Orionride Customer Service Team🎄🎄🧨
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.