We had a good experience with Orient Vacations. Alfred called us and helped us book our flights at a very competitive price and in no time. Initially, we were a little sceptical, but Alfred was extr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I normally don't write reviews, but I was pleased with ghe gentleman helping me, I think his name is Arnest, exceptional customer service skills. He was a delight to talk to, extremely helpful and ha... Se mere
Virksomheden har svaret
Offered competitive price with honesty and was able to understand my concerns Totally upfront and helpful all times Deeply humble Will surely consider any time with out thoughts when I am looking... Se mere
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Got call proactively from support team as soon as the booking got errored out (was booking online by myself) and Jerry helped me throughout out on call to book the best option for our budget. Dint e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Orient Vacations is a team of passionate travel innovators, who are on the mission to make travel accessible and affordable, thus protecting the freedom to enjoy excursion. Whether you are looking for trending destinations, enticing tour offers, or trip inspiration, you would never fall out of expectations if you choose us. Orient Vacations is a one-stop platform, which has deployed avant-garde travel search engine that lets trip enthusiasts & backpackers find, compare, and book travel services with ease. One can expect low-cost yet amazing vacation packages & holiday deals for worldwide destinations offered by trusted travel suppliers. When you choose to book with us, we assure you to offer the best travel deals, excellent flight booking options, and affordable hotel reservations. You can compare airfares of over 800 air carriers operating across 9000+ destinations worldwide.
Kontaktoplysninger
84-90 HOTHAM ST, 3072, Preston, Australien
- +61 03 7076 2330
- reservations@orientvacations.com
- www.orientvacations.com.au
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 24 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you for the assistance with…
Thank you for the assistance with booking my ticket, the customer service agent was really very helpful and patient and answered all my queries as well as the service was fast and efficient
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Great experience
Great experience, helpful agent and made sure I receive my E-tickets and checked up after.
8. september 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Orient Vacations
Alick helped me to boom flight tickets…
Alick helped me to book flight tickets with proper procedures . I m happy with his service.
7. september 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Orient Vacations
Ernesto amazing
7. september 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Good service
Kia has provided an amazing service and was able to resolve my query/concern under a minute.
7. september 2026
Besvarelse fra Orientvacations
Dear Jasneet,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Worse experience ever
Worse experience ever. I will not suggest anyone to go ahead with their services. Only playing with people's time and money. Gave me wrong timing tickets and said now pay us $700 to change the timing. I regret choosing orient vacations services.
29. august 2026
Besvarelse fra Orientvacations
Dear Customer,
Upon review, please be advised that we have confirmed the exact flight itinerary that was selected by you during the online booking procedure.
Furthermore, as you have requested to make changes to the flight, please note that any applicable penalties and fare differences will be charged in accordance with the airline’s fare rules and conditions.
We appreciate your understanding in this matter and thank you for your cooperation.
Kind regards,
Orient Vacations
Like the personalized service of Alex…
Like the personalized service of Alex calling us to help us with our flight booking. He was very helpful and kept checking so we got a good offer.
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Orientvacations
Dear Ferrica,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Thank You Jery for helping me out…
Thank You Jery for helping me out through booking process and great customer service and quick process.
6. september 2026
Besvarelse fra Orientvacations
Dear Rahul,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Alfred Jones was very helpful from from the beginning of the call up to the time the tickets & seating were finalized. Booking on line is scary sometimes due to scams but Alfred was helpful & honest.
Alfred Jones was very helpful from the time he answered the phone to until our tickets and seats were finalized. This excellent service was received even though their prices were extremely competitive. I must admit that was the most comforting & surprising part of the experience.
5. september 2026
Besvarelse fra Orientvacations
Dear Etho,
Thank you so much for your kind feedback! We're glad to hear that Alfred was very helpful and honest during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
I would like to thank specifically to…
I would like to thank specifically to NED (Travel agent) you were really helpful with all my booking doubts and concerns. Thank you for your time and support for our family of 5 bookings. We will highly recommend you to friends and families.
5. september 2026
Besvarelse fra Orientvacations
Dear Sarabjit,
Thank you so much for your kind feedback! We're glad to hear that Ned was very helpful during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
Friendly staff
5. september 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Very good service
Very good service. Thank you to Alfred for his excellent customer service. I really appreciate his help.
5. september 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Ben was really good and helpful
4. september 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Ben was very friendly and helpful
Ben was very friendly and helpful. It was very easy to book.
4. september 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Excellent consumer support skills
Excellent consumer support skills - Thank you so much !
Alfred Jones is the staff member who have provided prompt responses, and has demonstrated very professional and respectful manners.
I loved his communication - the very smooth process and kind explanation when I tried to understand the booking and requirements etc.
Brilliant admin process for the payment, and affordable price of the flights
Thanks a lot
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for your kind feedback! We're glad to hear that Alfred was very professional and respectful during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
Very strange experience (confirmed booking but unable to allocate seat)
Very strange experience from this website. Found preferred flights, made payment, received confirmation email from Orientvacation. Seemed like everything went well and flight tickets are confirmed. Within 1 hour got a callback from them, the agent said he cannot allocate seat for me on the return flight. I find it strange as if a seat isn't available then how come I was able to booked flights?
The agent suggested either change flights or get a refund. I requested to get a refund. He said he knows it's stressful situation and he will raise request and once it's approved, it will take some hours 3-5 hours to get refund in my bank.
Over 15 hours, still waiting for refund. I rang them and asked about the refund. I got informed that the refund went through from their system. Now I have to call my bank. I rang my bank and they told me, the payment is pending from Orientvacations and they can't do anything until the payment is verified.
One thing I know that I won't use Orientvacations and won't recommend to anyone either.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Orientvacations
Dear Christie,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Alfred was always very helpful and very…
Alfred was always very helpful and very polite. When things weren't going as I wanted, he did everything he could to correct the situation e.g. seat allocation.
3. september 2026
Besvarelse fra Orientvacations
Dear Chris,
Thank you so much for your kind feedback! We're glad to hear that Alfred was very polite and helpful during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
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