Online for Equine Anmeldelser 

353
•
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Received my first order today and there was an item missing. I contacted them and spoke to a lovely lady who got this sorted within 15 minutes and my item is arriving tomorrow. I have to say that your... Se mere

Bedømt til 1 ud af 5 stjerner

Very unsatisfied, we payed loads extra to have our package delivered next day, it’s now been a week and I haven’t even heard back from customer service, I do not recommend this brand.

Bedømt til 5 ud af 5 stjerner

Perfect service, quality goods at great prices. Unfortunately my order wasn't delivered from the warehouse so I had to email the customer support, they replied immediately, sorted the problem and my i... Se mere

Bedømt til 5 ud af 5 stjerner

An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Se mere

Virksomhedsoplysninger

  1. Butik med rideudstyr

Skrevet af virksomheden

Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

353 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(353)

39 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic company with great…

Absolutely fantastic company with great customer service!
I had a problem with boots I purchased and they have gone above and beyond to help.
I would highly recommend Online for Equine and they will always be my first option!
Excellent 10/10 service thank you.

23. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful mucker boots

I purchased some mucker boots. I could see their size conversion table was incorrect as I'm uk size 7 / EU 41. I have been since age 12 and I'm now 68. Their table said 41 was size 8. I placed an order for size 8 and wasn't worried if they came up big as extra socks are often needed in the cold months. They arrived promptly yesterday. I wore them today. The length is very tight, certainly not size 8, my big toe pressing against the front of the boot. I put them beside my old pair, different make, size 7s. These new boots are shorter in the foot length than my old size 7s. They were very hard to get on as there is a ridge just above the ankle that caught my heel. I foolishly wore them out to my paddock. I came back in after only 20 minutes due to the pain from various bits sticking into me. I'll donate them to charity with a health warning and recommend best for someone with size 6 feet.

6. marts 2026
Uopfordret anmeldelse
Online for Equine-logo

Besvarelse fra Online for Equine

Thank you for taking the time to leave your feedback. We are really pleased to hear that your order arrived quickly.

We are sorry to hear that the boots have not been comfortable for you. We have checked the size conversion guide shown on the product page, and it follows the manufacturer’s official sizing information.

We have also checked our records and cannot see that we received any emails regarding this issue. If you believe there may be a manufacturing fault with the boots, we would be more than happy to look into this for you.

Customer feedback is very important to us, and we would really appreciate it if you could contact our team at help@onlineforequine.co.uk so we can review the issue and do our best to help resolve it for you.

If there is ever a problem with a product, we always recommend getting in touch with us first, as this allows us the chance to investigate and put things right wherever possible.

Thank you again for sharing your experience. We will also make sure your feedback is passed on to the manufacturer.

Bedømt til 5 ud af 5 stjerner

Would recommend

Good prices, wide range of products available. Customer service very helpful and respond quickly. Delivery can take a while for some items but this is transparent when purchasing. There is a rewards programme but this can be very temperamental when claiming reward vouchers so I have never managed to use it for money off my order.

3. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good prices and delivery

I bought a few items from these recently. Found through a straight forward online search and prices were competitive in comparison to other retailers. Delivery dates were very transparent and it was made clear to me that items would not be dispatched until everything in my order was ready top dispatch as one. This was absolutely fine as was made clear to me from the outset. Would definitely shop with these again.

23. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Great service, we needed an exchange and the process was so easy. No questions and no extra charges to do this. Was all completed within a few days! Thank you!

28. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I bought a lemieux breast plate for my…

I bought a lemieux breast plate for my horse back in may and it was delivered quickly and I have been using it over the past months but not often due to my horse being treated for mild kissing spine, when she was brought back into work the part that attaches to her reins broke and the metal clip just wasn’t staying closed as a result this was of no use as kept coming off. I contacted online for equine and straight away they replied that they were going to contact the manufacturer to enquire about the problem. Within days they had got back to me and told me it was a fault and I had no reason to return the product and that they would be sending me out a new breastplate free of charge. The matter was dealt with so swiftly and easily with no hassle to myself whatsoever. Great customer service and will be buying all my products from them in the future.

28. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great prices and great service to match …

Found these guys via simple google search. Their prices were amongst the best and free or reasonable delivery. Plus good returns policy if not suitable. Well just had my first order delivered Royal Mail Tracked24 and quicker than estimated at time of order. Well packed.
Will be using them again I am sure.

24. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible communication and delivery

I placed an order on the 8 January, it is now the 16th with no delivery or communication as to when the item will arrive. I have tried contacting the company with no success.

16. januar 2026
Uopfordret anmeldelse
Online for Equine-logo

Besvarelse fra Online for Equine

Dear Sara
I have checked our system and can only see 1 order placed under the name "Sara" on the 8th which is showing as out for delivery today with Royal Mail. If you could send us your order number we will confirm this is the correct order as there are no outstanding emails in our helpbox associated with this order?
We look forward to hearing from you soon and will assist where we can :)

Bedømt til 1 ud af 5 stjerner

I purchased a wheel barrow

I purchased a wheel barrow, a few weeks after I started using it the tire started to delaminate. I have sent pictures but they are still asking for details that are either not relevant or things they already know such as the order date despite having my order number so they can look it up themselves. I did receive a voice message saying that a wheel with suitable tire would be sent as a replacement but it seems they have gone back on their word. In the meantime, I am still a wheel barrow short! I have threatened small claims court action, lets see if that puts the wheels in motion, I would proceed with caution and question the validity of the self certified ratings on their website.

6. december 2025
Uopfordret anmeldelse
Online for Equine-logo

Besvarelse fra Online for Equine

Dear Claire
The shipment of the spare wheel was arranged direct with the manufacturer to ensure it arrived with you before our Xmas closure.
We do apologise that this has not arrived with you as requested and we will of course take this up with them first thing tomorrow.
We have emailed the thread of the correspondence with the manufacturer arranging this on your behalf which you will have hopefully received.
WeI hope you can see from the correspondance provided that we had requested this issue was resolved prior to our Christmas closure; we apologise that this has not happened and would like to assure you it will be dealt with as a priority upon us reoprning tomorrow.
I have requested a team member calls you tomorrow morning to put your mind at rest and provide an update with the tracking of the wheel, which I understand has not yet arrived.

Bedømt til 5 ud af 5 stjerner

It's so rare these days to find a…

It's so rare these days to find a company that are genuinely helpful and personable. Every time i've needed to speak to someone, there has been a person at the end of the phone and they are always so friendly and kind. Thank you for making my Christmas easier not harder. Would highly recommend.

17. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unhappy customer I placed an order for over £100 on the…

I placed an order for over £100 on the 29th November 2025 all for my Granddaughter’s birthday.
Yes I have received emails from this company after I chased my order up but I
have still not received anything … and been told that 2 of the items are out of stock …
It is now the 15th December .. one disappointed Grandaughter and the company only offered to exchange any items free of charge … when would that arrive? … Easter!
Extremely poor service and still not received any part of my order so I would not recommend and definitely would not order anything from this company again!

29. november 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Spent £145 no parcel

Spent £145, 2 and a half weeks later no delivery and can’t get through to anyone, going to have one very sad little girl!

Edit- since writing this review my parcel arrived the day after, item was too big so I phoned them and Francesca was amazing on the phone and sorted a new one to be sent out immediately and went above and beyond.

22. november 2025
Uopfordret anmeldelse
Online for Equine-logo

Besvarelse fra Online for Equine

Hi Naomi - we have looked into this for you and both of your orders are with Royal Mail, we have sent a follow up email to you with your tracking again incase the automated ones failed to reach you; we did call and leave a voicemail earlier today to provide your tracking - Team O4E

Bedømt til 1 ud af 5 stjerner

Order is late

Order is late, they only use Shop for tracking which means installing an app and even then you don't get a tracking number. No reply to emails and after over an hour waiting on hold, no answer on the phone either. I now wish to cancel my order but have no way to do so.

EDIT: Since you replied to my review, I've had a message to say you've shipped it so presumably it's now too late to cancel but I will not be at home to receive anything this week which is why I ordered when I did O4E-89860

8. december 2025
Uopfordret anmeldelse
Online for Equine-logo

Besvarelse fra Online for Equine

Hi Suzy - could you please let us know your order number and we can ask the customer services team to arrange your cancellation for you; we do apologise, our telephone lines are exceptionally busy at the moment from our Black Friday event and the team and working as quickly as we can to get through all emails and calls - sorry if you have had difficulty getting through to us - Team O4E

Bedømt til 5 ud af 5 stjerner

Exceptional Customer Service

Exceptional Customer Service. I made an error with my order & had the wrong post code which caused issues with my delivery. The team went above and beyond to help correct my error with the courier and enabled my to receive my order in time for the event. Thank you so much

15. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere