Website said a part was compatible, so ordered and it was incorrect. Tried to send back and was refused a refund and the customer service is shocking as replies can take days and now i'm being ignored... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
System part identifier worked perfectly. Very helpful staff on phone querry to check on all the gaskets and fittings needed were included was handled quickly and effeciently. Payment by credit/debit c... Se mere
Virksomheden har svaret
Great price and service, these guys really care about service. Rather than send out the wrong component they checked and double checked. I bought a radiator for my motorhome and the computer said NO... Se mere
Having already been sent the incorrect caliper from one supplier I looked at Online Automotive and found the components I was looking for and placed an order. I received an email from Tom stating ther... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Bilreservedelsbutik
- Engrossalg af biltilbehør
- Bilreservedelsmarked
- Butik med biltilbehør
- Lydpotteværksted
Skrevet af virksomheden
Massive Range Of Car Exhausts, Full Exhaust Systems, Catalytic Converters, Rear & Central Silencers, Brakes, Car Parts All At Discounted Prices! Looking for top-quality automotive parts with reliable service? At Online Automotive, we make it simple to find and order the exact components you need, ensuring a seamless experience from start to finish. Whether you're searching for replacement parts, or essential maintenance items, we offer a vast selection at competitive prices. Customer satisfaction is at the heart of everything we do. With a user-friendly website, secure transactions, and swift delivery, we strive to provide a hassle-free shopping experience. Our expert customer service team is always on hand to assist with inquiries, making sure you find the right part for your vehicle. We understand how important it is to receive the correct part quickly, which is why we prioritize fast and efficient dispatch. Many of our customers appreciate our reliable delivery service, ensuring they get back on the road without unnecessary delays. Trust is essential when shopping for car parts online, and we’re proud of our positive reviews on Trustpilot. Your feedback helps us continue providing excellent service. If you've had a great experience with Online Automotive, we’d love for you to share it on our Trustpilot page. Thank you for choosing us—your trusted online automotive partner!
Kontaktoplysninger
Unit 6 Minton Business Centre, NN4 8ES, Northampton, Storbritannien
- 01604666711
- sales@onlineautomotive.co.uk
- www.onlineautomotive.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Website said a part was compatible
Website said a part was compatible, so ordered and it was incorrect. Tried to send back and was refused a refund and the customer service is shocking as replies can take days and now i'm being ignored. Avoid, unless you want to be left with a part you cannot use.
Great price and service
Great price and service, these guys really care about service. Rather than send out the wrong component they checked and double checked.
I bought a radiator for my motorhome and the computer said NO as it couldn’t find it on the system, so I got a call the next morning to confirm it was the correct model. Great service.
Part Never aaruved when asked to be…
Part Never aaruved when asked to be redirected to post office that was post office fault but then promised refund. A month later not got it!!!
Would have given 5 stars if I didn’t…
Would have given 5 stars if I didn’t have to modify the mounting for my Audi A3. The mountings supplied were unused, I had to use the original mounting brackets with some adjustments.
The quality of the silencer is superb as was the communication with Joe and the delivery process. Next day free delivery excellent!!
I could not get this silencer from Audi as it is not available any more, and it was out of stock from all other motor factors !!
All in all a great service
Great service and communication
Great service and communication, would definitely recommend.
I would give them 0/5 stars if it was…
I would give them 0/5 stars if it was possible, ordered an exhaust and was told it was the correct one for the car they then phoned me after placing the order to tell me it wasn’t the correct one we then emailed for 2 weeks regarding the correct one and they wanted additional money for the supposed correct one, I asked for a refund and I’m now on week 3 of waiting for this refund, I would highly recommend anyone from not using this site as it seems like a scam and they’ll do anything to not give you a refund. Absolute shambles of a company.
Asking for more money for the parts ordered at later email.
Ordered complete exhaust system online and within 24hrs after taking payment for parts that were shown by the vehicle registration search showed compatible now they emailing saying the parts are not all compatible with my vehicle now even though the exhaust was ordered as one complete system including the catalytic converter. Wanting over £125 extra now but it was their fault and they know the system online does this regularly to customers u fairly as their system when you enter your registration clearly states parts are compatible.in the first instance.. rude customer service who blamed the consumer for ordering.
Collected on the morning of ordering.
Great company, fast delt
Middle silencer ordered which arrived a few days later. Well packed, no marks from shipment which is great.
I would use this company again for any part i need for the car.
Excellent customer service
Excellent customer service, always exceptional big thumbs up 👍🏻👍🏻
Customer First
Ordered a pair of shocks, one arrived. The other was sent but packaged differently. I was asked for photographs & waited a week for confirmation that I had a pair. Seemed that sorting out your supply problem was more important than getting my car back on the road.
Recommend. Very helpful guys.
System part identifier worked perfectly. Very helpful staff on phone querry to check on all the gaskets and fittings needed were included was handled quickly and effeciently. Payment by credit/debit card was complicated by needing parts delivered to garage not my registered card address which involved setting up a Bank Transfer payment. Again staff very heplful re info and confirming test payment, which went smoothly. Delivery fine.

Besvarelse fra Online Automotive Ltd
I checked the website for an exhaust
I checked the website for an exhaust, added my registration number and the exhaust i viewed was a match for my vehicle. I placed the order and paid. I then received an email informing me that the exhaust was not a match for my vehicle. I could have my money back or send another £22 plus to have an exhaust that would fit.

Besvarelse fra Online Automotive Ltd
A really good website and much cheaper than competitors
Website was really easy to use and it was at least £60 cheaper on this website than anywhere else we looked for the part I needed for my car. I decided not to pay for tracking for post and it was no issue, the item arrived 2 days later and the longest time I waited was for the mechanic to be free to put it on the car. Will definitely use this again when I need something.

Besvarelse fra Online Automotive Ltd
Great overall experience very helpful…
Great overall experience very helpful on phone found my part and searched for best price for me part ordered and recieved within 2 day would recommend 100%

Besvarelse fra Online Automotive Ltd
The part I have ordered
The part I have ordered, came very quickly, well packed and good quality

Besvarelse fra Online Automotive Ltd
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