Evan was friendly, efficient and patient (I had a lot of questions). The quote covered everything I needed and was reasonable compared to others. They have a phone number which appealed to me rath... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful call handlers. Common sense approach and knowledgeable staff. Options for how to receive documents and everything done rapidly with good follow up thereafter. Product pricing very accepta... Se mere
Virksomheden har svaret
Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Se mere
Virksomheden har svaret
It was good to actually talk to someone without being kept on line. All requirements for insurance were met. Thankyou
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Kontaktoplysninger
Storbritannien
- www.oneinsurancesolution.co.uk
4,7
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Happy with price
Happy with price, did not get return call same day to confirm, then payment taken twice in error but refunded so overall satisfied
17. februar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
Thank you for taking the time to share your feedback. My apologises for the error you experienced I am glad this was quickly resolved for you.
If you do need anything further from us please feel free to contact our customer service department.
Kind Regards
Emma-Leigh
urgent water damage claim completely ignored and my family left homeless for 2 days and counting
I made a claim at 1am on Saturday night due to a severe water leak that collapsed the ceilings in the entire front of our home. I also disclosed to One Solution that I am pregnant and have two disabled children. One Solution have done absolutely nothing. I repeat absolutely nothing. No advice nothing to urgently mitigate or clean up my flooded home and most critically no emergency safety or accommodation for my disabled family. While halfway through my pregnancy I have been trying to clear up physical debris of flood mess in a structurally compromised house and keep my children safe. We ended up sleeping on the floor of our destroyed house as One Insurance did absolutely nothing. Two days of trying to get a response and nothing. It’s inhumane. I have given up and booked my family into a hotel which I have been forced to pay for myself while the water damage to my home is not being dealt with, and worsening. One of the appalling excuses I was given on the phone is that “systems don’t work at the weekend” we pay for emergency cover. Emergencies can happen any time. This company is not fit for purpose. The way we have been treated is unlawful, inhumane and totally unfit for purpose purpose.
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra One Insurance Solution
Good Afternoon,
Firstly I would like to apologise for the stress and upset this process has caused you and your family. I can understand the frustrations and worry this must be causing, not having someone attend the property straight away. As I am sure you are aware we are acting as your insurance broker, all claims are dealt with solely through your insurance company. We do not have the facility or means to appoint anyone to repair/asses anything to do with claims. As soon as we received notice of your loss we passed all the relevant information over to your insurer in order for them to start the claims process. We have also been in talks with the insurer this morning and they have confirmed they will be dealing with everything for this moving forward.
Please do make us aware if there is anything else you require from us.
Regards
Everything was very efficiently handled
Everything was efficiently handled and reached a very satisfactory conclusion.
12. februar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Online renewal easy to do
12. februar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Reviews are more important
Reviews are more important than paperwork you have requested
11. februar 2026
Besvarelse fra One Insurance Solution
We appreciate your feedback and time. We will review our processes to ensure we prioritize your needs and improve our service.
In the meantime an agent will be contacting you today and resolving this for you
Home Insurance
The adviser I dealt with was very polite and friendly and guided me through all the questions.
2. februar 2026
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Any queries I had were answered promptly
8. februar 2026
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Matt was very helpful in a difficult…
Matt was very helpful in a difficult situation for me. My only issue was the length of time it took to find cover - not his fault I’m sure
6. februar 2026
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback and we have passed this onto the insurer.
Kind Regards
Emma-Leigh
Did what it said on the box
5. februar 2026
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Payment us due when you call
Quick and easy,only problem is that after receiving a phone call (which was checked)we phoned back.The insurance was not due for a week later byt after going through with rep and paying I found that the monies had gone out and although not a problem others on a tight budget could suffer and it needs to be addressed that on being contacted and a courtesy reply to re-insure that customers are told payment is taken straight away. But the rep was pleasant and presented your insurance company very well.
5. februar 2026
Besvarelse fra One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Very professional and very personable…
Very professional and very personable Sales Team. The whole process took a couple of days due to clarification on certain perils / facts. Thanks Jamie C for your patience and time with dealing with the quote and subsequent transaction.
2. februar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
The gentleman on the phone was patient…
The gentleman on the phone was patient and understanding to what I needed and came back with the quotes as required
29. januar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
great cover at the right price
24. januar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Quick and easy
Clear, straightforward responses to questions and a quick easy to understand procedure.
14. januar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Easy insurance
Very easy to renew my insurance, they explained everything to me, in a way that I understood because I am 83 and sometimes I have to have it explained a bit more
21. januar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
I have several policies with One…
I have several policies with One Insurance and have used them for a long time. My interactions with them are always friendly and professional.
20. januar 2026
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Very efficient when getting insurance…
Very efficient when getting insurance cover. Still awaiting my paper copy of the policy
20. november 2025
Besvarelse fra One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
I have located your policy and have asked the customer service department to contact you regarding your documents.
Kind Regards
Emma-Leigh
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.