Okay when you sign up then watch as they try to suck every penny they can out of you. Will add an extra service without warning. When you want to cancel it is very complicated and clearly designed to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Se mere
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Se mere
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Se mere
Virksomhedsoplysninger
- Telefon- og internettjeneste
- Internetudbyder
- Internetserviceudbyder
- Mobilnetoperatør
- Betalingsservice
- Telefonselskab
Skrevet af virksomheden
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Skrevet af virksomheden
- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Kontaktoplysninger
4,1
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not-so-good experience with Onebill wifi
I signed up with Onebill wifi mainly because of their low prices, but unfortunately, you get what you pay for. While the initial cost seemed reasonable, after 2-3 months I started noticing hidden charges creeping in. At one point, they even debited 3x the normal amount without any notice, which they later "refunded" in the form of credits rather than returning my money directly.
The service itself has been far from reliable. Almost every month, my internet connection goes down for 1-2 days.
Customer service is not the worst, but certainly not professional either—I'd rate them around 7/10. They try to help, but you can tell there's a lack of organization. Internet speed has been okay at about 7/10 when it’s actually working, but the overall quality of service is more like 3/10.
On top of all that, I get spam calls almost every week pushing upgrades or additional services like card machine, etc.
Cheap & good prices, but at the cost of reliability and transparency. Wouldn't recommend if you're looking for consistent service and peace of mind.
26. april 2025
Uopfordret anmeldelse
Besvarelse fra Onebill Telecom
We want to reassure you that since your account was brought to our attention through your previous Trustpilot review, we have been working to resolve the issue. We have reached out to you for further information to help us move things forward.
We appreciate your patience and understanding and wish to express that your satisfaction remains a top priority.
Thanks, The Onebill Team
Very nice gent who help really well
Very nice gent who help really well , went through everything for me , very pleased with him , very respectful too , thank you
24. april 2025
Sammy was quick and efficient
Sammy was quick and efficient. Understood my request and actioned quickly
25. april 2025
Very helpful
22. april 2025
Stacey is a lovely individual who went…
Stacey is a lovely individual who went above and beyond to help me today. This was all done via live chat but she was professional and very helpful. Many thanks.
17. april 2025
Jamie is an out-standing worker
Jamie is an out-standing worker. Does his job right and keeps customer satisfaction at the forefront of his role. Absolute top notch lad. Give him a promotion!
17. april 2025
Excellent customer service
Excellent customer service, good listener and resolved the issue straight away.
16. april 2025
Rachel was very polite
Rachel was very polite , helpful and very supportive. Overall my experience was excellent.
15. april 2025
Resolved problem immediately
Resolved problem immediately. Understanding about the issue.
15. april 2025
Nice honest chap
14. april 2025
Excellent prompt service
14. april 2025
Abdul helped with the issue and solved…
Abdul helped with the issue and solved it really quickly
11. april 2025
I was fully informed and time was taken…
I was fully informed and time was taken to explain all my options.
11. april 2025
Addressed my concerns with Clear and…
Addressed my concerns with Clear and precise explanation.
9. april 2025
Best over the phone service I’ve had!
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m a little dim😂 Dan was able to translate in to the proper lingo, was really patient and didn’t make me feel like a total idiot. Thank you Dan!
9. april 2025
Great customer service
Great customer service, thorough and efficient and clearly explained
9. april 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.