Okay when you sign up then watch as they try to suck every penny they can out of you. Will add an extra service without warning. When you want to cancel it is very complicated and clearly designed to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Se mere
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Se mere
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Se mere
Virksomhedsoplysninger
- Telefon- og internettjeneste
- Internetudbyder
- Internetserviceudbyder
- Mobilnetoperatør
- Betalingsservice
- Telefonselskab
Skrevet af virksomheden
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Skrevet af virksomheden
- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Kontaktoplysninger
4,1
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff and actually called…
Very helpful staff and actually called me back when the call dropped out. Always had great service from OneBill and always very helpful staff.
10. juni 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Since 14th May up to now
Since 14th May up to now, the issue has still not been resolved, and you are charging additional fees. We have lost all trust in onebill. We will have our lawyer settle this matter in court."**
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Onebill Telecom
We sincerely apologise for any inconvenience or dissatisfaction you have experienced. We deeply value your feedback, and want to assure you that we are taking your complaint seriously. Our team is actively working on addressing your concerns and reviewing your account in light of your recent request.
Our team will update you to discuss the matter further to work towards a resolution.
Thanks, The Onebill Team
Micheal was extremely helpful
Micheal was extremely helpful, dealt with all my issues and was exemplary. Thank you Micheal. His responsiveness turned around what was previously a poor impression of the company. Micheal was a great ambassador for your company
27. maj 2025
Very clear and informative and pleasant…
Very clear and informative and pleasant to deal with
20. maj 2025
Very helpful problem solved in minutes
Very helpful understood the problem with my phone and gave clear instructions as to how to rectify the fault. Thank you so much.
19. maj 2025
Great service and very helpful.
19. maj 2025
Solved my problem in 10 minutes.
15. maj 2025
The technician was very helpful in…
The technician was very helpful in setting up my new Modem after the last one failed, great job!
14. maj 2025
Stuart was an absolute star sorting out…
Stuart was an absolute star sorting out the Webex Thank you so much I’m sure it’s going to help us no end
12. maj 2025
Underhand, money grabbing tactics.
Underhand, money grabbing tactics.
They added extra charges to the account for things that were not needed & hadn't been asked for, all without prior notification. When asked to remove these additions they said they would but 2 months later they are still charging extra for unwanted services.
Update following Onebill's response.
Typical of a dishonest company, leaving a follow up to make it look like they are trying to help, but I am the one not co-operating. I have had further discussions with them & was promised that the problems would be looked into & the overcharges would be refunded - they haven't been. I have now moved to a new supplier, giving them notice on the 14th April to cancel the service. This was initially ignored, but on subsequent discussion with them they agreed to terminate the service on the 14th May, again promising that the problems would be looked into & the overcharges would be refunded. Today (28th May) I received a call from them asking if I still wished to go ahead with the line termination, which they had scheduled for the 1st of June! All this just to get a bit more line rental for a service that is not being used & according to the BT engineer that installed our new service, was disconnected some weeks ago when they replaced the old cabling to the property. The person I spoke to today once again said that the problems would be investigated, but this seems to be just empty words from this company, all they are interested in is getting as much money out of you as possible.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
Forlan was a very helpful agent and…
Forlan was a very helpful agent and made sure that he went above and beyond to help solve my issue!
2. maj 2025
Duke solved the problem quickly and got…
Duke solved the problem quickly and got the phone working again.
3. maj 2025
Finally seem to get a result time will…
Finally seem to get a result time will tell.
Good Service, pleasant call.
2. maj 2025
Sorted out my problem professionally.
29. april 2025
Eden was very polite and knowledgeable…
Eden was very polite and knowledgeable on the subject of connecting my handset and talked me through the process very expertly, as it was all 'double Dutch' to me. Very good service indeed.
28. april 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.