Amazing service provided by Ologic. They repaired my daughter's laptop very quickly, kept me informed throughout the process and returned it in extremely secure wrapping. Fantastic personalised notes... Se mere
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Se, hvad kunderne siger
I cannot fault the whole procedure , from the DPD pickup,dropof and the communication from Ologic. On the one occasion I had to ring the helpline , the operator was very polite and answered my eq... Se mere
Fix my tablet and kept me up to date all the way on the app. Did a brilliant job and also gave us a charger and some sweets 😋 Thanks for your professionalism and 5 stars workmanship. Would definitely... Se mere
My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Kontaktoplysninger
Storbritannien
- www.ologic.co.uk
4,9
Fremragende
407 anmeldelser
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Excellent customer service
Excellent customer service, the app with the constant updates is amazing, let's you know exactly where the repair is up too. Would definitely recommend/use again.
11. maj 2026
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Hi Andy
Thank you so much for the fantastic feedback!
We're really pleased to hear you loved the updates through the app — we know how important it is to keep customers informed every step of the way. Thanks again for your recommendation, and we’d be more than happy to help again in the future 😊
The Ologic Team
Booked a repair for my laptop with D&G
Booked a repair for my laptop with D&G, was collected within a day or two and returned very quickly. The problem seems to be fixed as only just got it back yesterday. Thank you Lewis and Gary for fixing it quickly.
10. maj 2026
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Hi Kelli
Thank you for your lovely review! We’re so pleased to hear the repair process through D&G was quick and smooth from collection right through to return. 😊
It’s great to know your laptop is now back up and running properly. Thank you again for choosing Ologic!
The Ologic Team
Absolutely amazing service
Absolutely amazing service! Repaired items for us many times with our insurance! Quick and brilliant service and delivery thankyou again
6. maj 2026
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Hi Venessa
Thank you so much for your continued support and kind words! 😊 We’re delighted to hear you’ve had such positive experiences with us time and time again. It’s great to know the repairs, service and delivery have all hit the mark. We truly appreciate your trust in Ologic and look forward to helping again whenever you need us!
The Ologic Team
Kevin and Gary provided a good service.
Kevin and Gary provided a good service.
8. maj 2026
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Hi Peter
Many thanks for the 5* feedback, its much appreciated and what we strive for every time a customers item arrives with us.
The Ologic Team
Great company quick repair and always…
Great company quick repair and always above and beyond thank you for the little message and the bribe of harbors lol and thank you Gary
6. maj 2026
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Thank you so much for the brilliant review!
We’re really pleased to hear you were happy with the quick repair and service throughout. We are especially happy to hear the Haribo “bribe” went down well 😂
Thanks again for choosing Ologic and for taking the time to leave such kind feedback!
The Ologic Team
Gavin and Gary did an amazing repair on…
Gavin and Gary did an amazing repair on my macbook pro. My base plate, keyboard, logic board, speaker set, top case, trackpad, power supply and battery were all replaced. It’s literally running like brand new! Thank you both
22. april 2026
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Hi Mereesa
Thank you so much for the fantastic feedback! We’re delighted to hear your MacBook Pro is now running like new again after such an extensive repair.
Enjoy your refreshed MacBook, and thank you again for choosing Ologic!
The Ologic Team
Ologic is the best company I have ever…
Ologic is the best company I have ever dealt with. Their customer service is second to none. Mark in particular went out of his way to help.
11. marts 2026
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Hi John
Thank you so much for the amazing review!
Hearing that we’re the best company you’ve ever dealt with truly means a lot to the whole team. We’re especially pleased to hear our team made such a positive impression and went the extra mile to help. Thank you again for choosing Ologic!
The Ologic Team
This is a first class service
This is a first class service, my laptop was picked up on Tuesday and back and repaired on Friday.I would recommend this company, and many thanks to Alex and Gary.They even cleaned up all the build up of dust inside device ,and thanks for the sweets, my son enjoyed them.cheers Richard
1. maj 2026
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Hi Richard
Thank you for the brilliant review, Richard!
We’re so pleased to hear you were happy with the speedy turnaround and first-class service.
Great to hear your son enjoyed the sweets as well 😊 Thanks again for recommending Ologic!
The Ologic Team
I am very pleased with Ologic
I am very pleased with Ologic. As I was referred to them by my insurers. They are very efficient. Do not have to leave the house they arrange delivery and collection.
A big thank you to Credivaldo Repair Technician and Gary Test Engineer.
Would highly recommend this company for repairs.
29. april 2026
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Hi Deena
Thank you so much for your kind words! We’re really pleased to hear the whole process was smooth and convenient for you — we know how important it is to make repairs as hassle-free as possible, especially when everything can be handled from home.
Thanks again for choosing Ologic, and for the recommendation — it truly means a lot to the whole team. If you ever need us again (hopefully not too soon!), we’ll be here and ready to help.
The Ologic Team
10/10
My daughter had broken the screen on her Laptop, so I got in touch with my insurance who organised for it to be sent to ologic, 10/10 service! This is the second time she has damaged her laptop and nothing is a bother. Not only did they fix the screen but they put knew buttons on the ones that were missing, thankyou Reece and Gary 😊
24. april 2026
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Hi Nicola
Thank you so much for your kind words! 😊
We’re really pleased we could get your daughter’s laptop sorted again—although we might need to have a quiet word with her about keeping those screens safe next time! 😄
It’s great to hear that the extra touches, like replacing the missing buttons, made a difference. The team always tries to go that extra step to return devices not just fixed, but feeling complete again.
Thanks again for trusting us (twice!), and we’ll always be here if you need us… hopefully not too soon!
The Ologic Team
If I could give more stars i would
If I could give more stars i would. They are 100% with communication 100% with time scales and 1000% in customer services..highly recommend this team for all your repairs. Thank you for everything the sweet note taped to the box for me and billy. And Billy's sweets. What a brilliant team you have. Less then a week from start to finish thank you again.
22. april 2026
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Hi Linda
Thank you so much for such an incredible review—we genuinely appreciate you taking the time to share this!
Hearing that we hit the mark on communication, turnaround times, and customer service really means a lot to the whole team. We always aim to make the process as smooth and stress-free as possible, so it’s great to know that came across.
We’re especially glad you and Billy enjoyed the little note and sweets—those small touches are something we love adding to brighten people’s day 😊
Getting everything sorted in under a week is exactly what we strive for, so it’s brilliant to hear that worked well for you.
Thanks again for your kind words and recommendation—it truly means a lot to the entire team!
The Ologic Team
Booked a repair for my grandsons vr…
Booked a repair for my grandsons vr through domestic and general wow what a service arranged courier to collect the device constant updates on how the repair was progressing then arranged return of the device massive shout out to Gary and Reece who repaired the device and also included a little treat for my grandson and a little note they are a credit to the company in well impressed excellent service highly recommend
20. april 2026
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Hi Angela
Thank you so much for taking the time to share this—it really means a lot to us!
We’re delighted to hear everything went smoothly from collection through to return, and that you felt well informed throughout the repair process. That’s exactly the experience we aim to deliver every time.
We are always chuffed to know our efforts (and the little treat and note!) made your grandson smile 😊
We truly appreciate your recommendation and your trust in us through Domestic & General. If you ever need us again, we’ll be here and happy to help.
All the best,
The Ologic Team
Excellent service
Excellent service. Sent my son's laptop for repair as it had stopped charging. Returned in under a week fixed and working perfectly. Really well packaged for return delivery.
Cannot fault this company!
21. april 2026
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Besvarelse fra Ologic
Hi Richard
Thank you for the fantastic feedback!
We’re really pleased to hear your son’s laptop is back up and running perfectly—and all turned around in under a week too. That’s exactly the level of service we strive for.
It’s great to know the packaging and return delivery stood out as well; we take real care to make sure every device travels safely both ways.
“Cannot fault this company” is high praise indeed—thank you for trusting us with the repair. If you ever need us again, we’ll be ready to help.
All the best,
The Ologic Team
Prompt Service of Laptop repair
Very sincere in their service to collect, repair and return the laptop. My laptop casing was broken at the back, they kept me informed at each stage of the repair. I recommend their expertise to use if you are in need as I feel they are a trust worthy company.
16. april 2026
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Hi Monica
Thank you for your kind words—we really appreciate you taking the time to share your experience.
We’re pleased to hear that you felt well informed throughout the repair process and that your laptop was returned to you in good condition after the casing repair. Keeping our customers updated every step of the way is something we take seriously, so it’s great to know that came across.
Your recommendation means a lot to the team, and we’re glad we could provide a service you found trustworthy. If you ever need us again, we’ll be here to help.
The Ologic Team
Excellent repair
Booked a repair of my visual impaired sons laptop through sky protect. They repaired the hdmi port and replaced caseing without formating any of his special visual impairment sofrware. It looks brand new and they even sent a packet of haribos to sweeten it off.
18. april 2026
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Hi Johnny
Thank you for taking the time to share your experience—it really means a lot to us.
We’re especially pleased to hear that your son’s laptop was repaired successfully, and that the HDMI port and casing were sorted without affecting his visual impairment software. We understand how important those setups are, so the team always takes extra care in situations like this.
It’s great to know the laptop came back looking like new, and we’re glad the little bag of Haribos added a nice finishing touch!
Thank you again for your kind words and for trusting us with such an important repair.
The Ologic Team
PS5 controller repair
PS5 controller was returned in good time after a repair they even cleaned it and left a hand written note with haribo. Great service.
17. april 2026
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Hi Samuel
Appreciate you taking the time to leave this! 🎮
Glad to hear your controller was turned around quickly and came back in top condition. The team always tries to add those little extras—cleaning it up and a few Haribos never hurt!
Enjoy the gaming, and if you ever need us again, you know where we are!
The Ologic Team
100%
Great communication from day 1 of receivingmy laptop,they checked every spec of the laptop and even gave it a clean i side/out, and when it was returned back it was boxed very carefully and also had a sweet treat in the box that I wasn't expecting at all. I would 100% deal with this company again if my laptop goes down for repair again
15. april 2026
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Besvarelse fra Ologic
Hi Shabeer
Thanks so much for taking the time to leave such a comprehensive review!
We’re really pleased to hear the communication stood out from day one – we know how important it is to keep you in the loop while your device is with us. Our technicians take real pride in giving every device a thorough check (and a bit of a freshen-up inside and out!), so it’s great to hear that didn’t go unnoticed.
And I’m glad the little sweet treat made it safely to you – just our way of adding a small smile to the return 😊
If your laptop ever does need us again (hopefully not too soon!), we’ll be right here and ready to help.
All the best,
The Ologic Team
Excellent prompt service, very thorough.
Booked a repair for a cracked screen on laptop through D&G insurance, Ologic contacted me straight away with collection details and fixed it promptly. Not only did they fix the screen they noticed a bulid-up of dust inside the device and cleaned it.
Would definately recommend Ologic.
Many thanks Scott and Gary for great service.
11. april 2026
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Besvarelse fra Ologic
Hi Julie
What a brilliant review—thank you!
We’re really pleased everything ran smoothly from the moment you booked through D&G right through to getting your laptop safely back with you. A cracked screen is never ideal, so it’s great to hear we got you sorted quickly.
We always keep an eye out for those little extras too, giving the device a clean and clearing out dust is all part of making sure it comes back not just fixed, but refreshed and running at its best.
Thanks again for the recommendation, it genuinely means a lot to the whole team.
All the best,
The Ologic Team
Excellent service
Excellent service, very quick and efficient. Also some nice touches with the packaging for returning the laptop. Thanks Gary and Isaac
12. april 2026
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Hi John
Thanks so much for the great feedback!
We’re really pleased to hear everything was quick, efficient, and hit the mark — that’s exactly what we aim for.
Glad you noticed the little extras with the packaging, we like to make the return feel a bit more personal (and less like just another box turning up at the door!).
Thanks again for choosing Ologic — we really appreciate the recommendation.
The Ologic Team
Excellent service
Very pleased to receive my watch back at the right time.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Ologic
Hi Carol
Thanks for your lovely feedback!
We’re really pleased to hear your watch made it back to you right on time, exactly how it should be!
If you ever need us again, we’ll be ready and waiting. Thanks for choosing Ologic.
The Ologic Team
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