Amazing service provided by Ologic. They repaired my daughter's laptop very quickly, kept me informed throughout the process and returned it in extremely secure wrapping. Fantastic personalised notes... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot fault the whole procedure , from the DPD pickup,dropof and the communication from Ologic. On the one occasion I had to ring the helpline , the operator was very polite and answered my eq... Se mere
Fix my tablet and kept me up to date all the way on the app. Did a brilliant job and also gave us a charger and some sweets 😋 Thanks for your professionalism and 5 stars workmanship. Would definitely... Se mere
My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Kontaktoplysninger
Storbritannien
- www.ologic.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service and very helpful
Excellent service and very helpful. Would definitely recommend.

Besvarelse fra Ologic
MacBook repair
Just received my MacBook back from Ologic and they’ve done an amazing job at what I asked for. It looks brand new. Thank you Gavin and Gary.

Besvarelse fra Ologic
Magic Mike
Sent my laptop in and Mike did the best job I have ever seen in my entire 56 years of living, spotless repair come back like new, the man is a magician.

Besvarelse fra Ologic
Excellent Customer Service
The company has excellent customer service through communication in relation to quick response, quick pick up and delivery service, and their repairs take one day to few days and they are very professional in their job.
Thank you for your outstanding service

Besvarelse fra Ologic
Ipad repair
Sent iPad in for repair, excellent Communication through out the repair and was very happy with the quality of work would highly recommend using Ologic and I certainly will be using them in the future

Besvarelse fra Ologic
5 stars
Sent in my iPhone 15 pro max in to be fixed. Joe made the process run smoothly, with constant updates. I will definitely use the company again!
Alice

Besvarelse fra Ologic
Great service
Great service, my tablet was fixed very quicky and delivered back to me super fast . Can't fault the service what so ever :)

Besvarelse fra Ologic
iPad wasn’t charging and buzzing
My child’s iPad wasn’t working. It’s insured through d&g. It was picked up by dpd after 2 rearranged days which wasn’t Ologic’s fault. When it arrived into there workshop I was kepted up to date on the app with parts being ordered and the repair being done all within days of being there Then the iPad got sent out and arrived the next day. With a nicely cleaned screen, new wire and a bag of sweets which my girl was happy to receive as I let her open the box. (Nice wee surprise) Thanks for fixing so fast.

Besvarelse fra Ologic
The staff members were very polite…
The staff members were very polite informative and understanding. I use this service a lot and I’ll never look elsewhere.

Besvarelse fra Ologic
The time we reported it the process was…
The time we reported it the process was excellent always kept informed and took only a week customer service was excellent I would definately recommend Ologic for repairs.

Besvarelse fra Ologic
Excellent service from Ologic
Excellent service from Ologic. Updated throughout the repair. Repaired and returned promptly. Cannot fault them. Brilliant.

Besvarelse fra Ologic
Amazing
Very friendly staff who know exactly what they are doing very professional on the phone and my husband controller was repaid with 2days super happy with them

Besvarelse fra Ologic
Very quick pick up/drop off service
Very quick pick up/drop off service, repair was just as fast cant complain would highly recommend.. thanks for the sweets also 👌🤣

Besvarelse fra Ologic
Ologic were brilliant from the start
Ologic were brilliant from the start, excellent communication, regular updates, fabulous tracking. Delivered ontime, well packaged with a little gift of a new charging lead (& sweets) cannot fault a well deserved 5*

Besvarelse fra Ologic
Costco Warranty sent my laptop to…
Costco Warranty sent my laptop to Ologic for a non functioning display. Collected by DPD next working day. DPD did have some delays due to snow. But their tracker showed once it arrived in the workshop that it was repaired within the day and sent back to me for next day return delivery. Very Impressed.

Besvarelse fra Ologic
Exceptional, Stress-Free Laptop Repair Experience with Ologic
I honestly can’t recommend Ologic highly enough. From start to finish, the entire experience was smooth, professional, and completely hassle-free. My Lenovo Flex 3 laptop needed a screen repair, and Ologic handled everything with impressive efficiency and care.
What really stood out to me was the turnaround time. In less than a week, my laptop was collected, repaired, and safely returned to me. A DPD driver collected the device directly, which made the process incredibly convenient and removed any stress about shipping or logistics.
Communication throughout the repair process was absolutely top notch. I received regular updates at every stage, so I always knew exactly what was happening and when to expect my laptop back. This level of transparency really builds trust and shows how much they value their customers.
The repair itself was completed to a very high standard, and my laptop was returned in perfect working order. It’s clear that Ologic takes great pride in their workmanship and customer service.
I’d also like to personally thank Scott and Gary for their outstanding support and professionalism. They were friendly, responsive, and genuinely helpful, which made the whole experience even better.
If you’re looking for a reliable, efficient, and trustworthy repair service, Ologic is definitely the company to use. I wouldn’t hesitate to use them again or recommend them to anyone needing laptop repairs.

Besvarelse fra Ologic
Efficient repairs on my HP Laptop by Ologic
Ologic undertook repairs on my HP Laptop purchased from AO.Com. It was promptly and securely collected by DPD and I was kept informed all the way through the repair, which was quick and painless. It was then returned to me fully repaired and cleaned. Great service from Kevin & Gary.

Besvarelse fra Ologic
Have used this company a few times now…
Have used this company a few times now to fix my sons tablet, always quickly fixed and returned, excellent service overall with good communication and updates.

Besvarelse fra Ologic
Amazing service
Amazing service, product was fixed quickly and returned a few days later, with a brand new charger too. All information was uploaded quickly on the app so I could track what was happening. Excellent Thankyou.

Besvarelse fra Ologic
Absolutely fantastic customer service…
Absolutely fantastic customer service from Lynn
Lynn has called me and updated me every step of the way with the my repair
Lynn has gone over and beyond for my child’s iPad to arrive home, before all the Xmas holidays delays
I hope Lynn is recognized for this by her managers
10/10 customer service and for the repairs
Thanks Lynn

Besvarelse fra Ologic
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







