Commande non livrée dans les délais annoncés, colis perdu au retour, aucun remboursement Chronologie factuelle : • Date de livraison annoncée sur le site non tenue. Le matériel était des... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sono molto soddisfatto della soluzione al mio problema. L'azienda si è dimostrata molto seria ed ha sostituito il copri motore acquistato, sebben sia stato io a non ordinarlo corretto. Grazie al S... Se mere
Virksomheden har svaret
Bei meiner Bestellung ist ein Problem aufgetreten. Ich sollte eigentlich ein Cover-Set (Cover und Vollcover) für Yamaha haben, habe aber nur das Vollcover erhalten. Ich habe eine E-Mail an gesendet... Se mere
Virksomheden har svaret
Ordered 2 pieces of same product Yamaha cover, recieved a new and old version, looks are different on twin motors... sent a message to sales support...no answer. Correction: Ocean South contacted m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Als Unternehmen sind wir bei Oceansouth sehr stolz darauf, seit 1987 hochwertige Bootsausrüstung und -zubehör anzubieten. Unsere Produkte sind auf Freizeit- und Sportboote spezialisiert und werden in vielen Ländern auf der ganzen Welt verkauft. Wir sind bekannt für unsere qualitativ hochwertigen Produkte, die von Bootsfahrern und Enthusiasten gleichermaßen geschätzt werden. Unsere Produktpalette umfasst eine breite Palette von Artikeln, darunter Bootssitze, Schutzhüllen, Persenninge, Anker und Ankerwinden, Rettungswesten und viele weitere Artikel. Wir streben ständig danach, unsere Produktpalette zu erweitern und unseren Kunden die bestmögliche Ausrüstung für ihre Boote anzubieten. Als Unternehmen sind wir sehr stolz auf unsere eigene Produktionsstätte in China, wo wir unsere Produkte mit größter Sorgfalt herstellen und qualitativ hochwertige Materialien verwenden. Wir sind bestrebt, unseren Kunden die besten Produkte zu wettbewerbsfähigen Preisen anzubieten und unseren Ruf als zuverlässiger Lieferant von Bootszubehör und -ausrüstung aufrechtzuerhalten. Wir sind bestrebt, unseren Kunden einen hervorragenden Kundenservice zu bieten und sicherzustellen, dass sie mit unseren Produkten zufrieden sind. Unser Ziel ist es, unseren Kunden das bestmögliche Einkaufserlebnis zu bieten und sicherzustellen, dass sie die bestmögliche Ausrüstung für ihre Boote erhalten.
Kontaktoplysninger
Zeppelinstraße 9, 28844, Weyhe, Tyskland
- 042198891380
- s.haase@oceansouth.de
- www.oceansouth.com
3,8
God
150 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
ottimo materiale
14. marts 2024
Bought 3 items from ocean south based…
Bought 3 items from ocean south based in Bremen Germany.
Had them shipped to UK.
2 items seem quite sub standard however, the other item, a 3 step stainless access ladder did not arrive. In its place, there was a Optimist dinghy full cover. I didn’t ask for this, I didn’t pay for this, I don’t own an Optimist dinghy.
They refuse to communicate with us and we have even tried phoning their head office in USA.
We got a cursory “thank you” from USA.
So, no ladder and a useless boat cover
Never again will I buy from this tormented company.
1. marts 2024
Uopfordret anmeldelse
From payment to shipping super fast…
From payment to shipping super fast smooth service
13. marts 2024
Sehr schnelle Lieferung u
Sehr schnelle Lieferung u. professionelle Abwicklung. Bei Bedarf sehr gerne wieder.
Weiter so, daher 5 Sterne. 😃👍🏻
15. marts 2024
Good stuff 👍
9. marts 2024
Es UlrichFrese sehr gut alles schön verpackt …
Es war sehr gut alles schön verpackt und pünktlich angekommen
4. marts 2024
Arrived on time ad described
8. marts 2024
Excellent and very quick delivery.
Excellent and very quick delivery.
The bimini was very well packed and protected.
A couple of queries were handled with impressive clarity and speed.
Would buy from Oceansouth again.
8. marts 2024
K.Aßmann
Super Qualität! Perfekte Passform der Motorabdeckung für meinen neuen Mercury V10 Außenbordmotor.
27. februar 2024
Es war super!
17. februar 2024
It was easy to order and package was…
It was easy to order and package was received in time without any hasstle.
4. februar 2024
Slow response from the back office
Slow response from the back office. I have called numerous times, left messages and sent an e-mail as I needed to check on the order that was sent. But there had been no response from them yet.
4. februar 2024
Besvarelse fra Oceansouth Europe
Dear Mr. Schellinger,
Thank you for reaching out. I apologize for the delay you experienced in receiving a response from our back office team. We have responded promptly to your emails. Please check your inbox, including your spam folder, as our reply may have been filtered there.
Should you have any further questions or concerns, please feel free to reach out.
Best regards
Oceansouth Europe GmbH
Pedido no recibido pasados veinte días
Buenos días. No he recibido aún el pedido que hice con fecha 11 de enero.
11. januar 2024
Besvarelse fra Oceansouth Europe
Dear Customer,
Thank you for reaching out, and we apologize for the delay in delivering your package to the Canary Islands. We want to inform you that your package was delivered on January 31st. Please note that shipments, especially to islands and specifically to the Canary Islands, may experience longer delivery times due to customs clearance and the challenges of delivery to islands. We regret any inconvenience this may have caused and assure you that we are doing our best to ensure that your package arrives as soon as possible.
We strive to make the delivery process as smooth as possible, and we appreciate your understanding and patience in this matter.
If you have any further questions or concerns, please feel free to contact us.
Best regards
i.A. Sascha Heiko Haase
Oceansouth Europe GmbH
Tutto come richiesto
21. januar 2024
I order 3 products from 2 are great
I order 3 products from 2 are great. Motor cover i have ordered arrived as ordered on website, for Honda 225, 2010...label on the cover also says it is for 225 HP but it is not. It can not fit 225 motor, its made for 150 becouse i have tested on 150 and fits perfectly. So it has been wrongly labeled as 225 HP Honda cover and it is for 150 HP Honda outboard. I will contact by email and try to sort it out. Obviously not my mistake. Material is very well.
5. januar 2024
Besvarelse fra Oceansouth Europe
Dear Customer,
Thank you for providing feedback on the products you received. We apologize for any inconvenience caused by the motor cover not meeting your expectations and being incorrectly labeled.
We sincerely apologize for any inconvenience this may have caused you. Your inquiry has been forwarded, and we will do everything in our power to resolve this issue as quickly as possible.
If you have any further questions or require additional assistance, please feel free to contact us. You can reach us at +4942198891380 or via email.
Thank you for your understanding and patience.
Best regards
Oceansouth Europe GmbH
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