Received my first and last parcel from Nowrain today to my complete surprise as it’s taken so long to get here, I’d totally forgotten that I’d actually ordered from them to be honest. My parcel consi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was a bit concerned after my order took a wile to reach me .But to be fair they always answered my email when my orders arrived I was pleasantly surprised the quality was really nice and the items a... Se mere
Virksomheden har svaret
Please do not be suckered in by this company! So much false advertising and under no circumstances will you get anything like the pictures they're peddling, just a cheap, poorly made imitation.... tr... Se mere
Virksomheden har svaret
Clothing barely resembled that pictured on the website. Size was so far off that it fitted my 9 year old daughter who is tiny. Dress was supposed to be a "Sexy Lace Sequins Tassel Dress" yet did... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a new fashion company in Hongkong and expecting to bring the most fashionable, and affordable dress to you(youth).
Kontaktoplysninger
FLAT/RM 04-05 16/F THE BROADWAY 54-62 LOCKHART ROAD WANCHAI, 999077, Hongkong, Kina
- +44 7513 995141
- services@nowrain.com
- www.nowrain.com
Parcel has not arrived
Parcel has not arrived
I have contacted multiple times about my product not arriving. After being weeks late of due date they haven’t said anything. Poor customer service and don’t answer well. Do not trust !
28. april 2022
Uopfordret anmeldelse
Besvarelse fra NOWRAIN
Hi Amrita, we're sorry to know you haven't received the product. Could you please email us at services@nowrain.com with your order number? Then we can offer an off-purchase service.
Do not buy from this company! Shipping scam
I bought over $ 300 worth of clothes ! Every single one of the items were about 3-4 sizes toooooo small! these clothes are made for children ! Do not believe the size charts! They “ not as advertised”. They say 45 day hassle free returns then they tell you to return at extreme expense out of the country. When I asked to return the order they said we will give you $ 120 refund and keep the clothes ! like I want to spend $ 180 for nothing shame on you nowrain !
26. april 2022
Uopfordret anmeldelse
Besvarelse fra NOWRAIN
Hi dianne, It's sorry to know the clothes don't fit you well. We would love to offer post-purchase customer service. Could you please contact us at services@nowrain.com with your order number and email address?
o confirmation of my order
I ordered trouser suit on 15 th April and have had no confirmation of my order and also paid for
25. april 2022
Uopfordret anmeldelse
Besvarelse fra NOWRAIN
Hi Joan, could you please email us at services@nowrain.com with your order number and email address? We have checked the confirmation email sent to your email address on 23rd Apr. And we've tried to email you but also failed. It seems like the email address you left is not correct. Welcome to email us, if you still need any assistance.
Told me they would send partial refund …
Told me they would send partial refund keep giving me the run around. Case been closed since 3/23/2022 with pay pal and my bank. Keep the money I never received item. Don't buy from them they send you the wrong size first of all then when you tell them of their error. They say just try the wrong size trashy company. Never buy from here.
3. april 2022
Uopfordret anmeldelse
Besvarelse fra NOWRAIN
Hi Redhead, we are sorry to know this issue and with pleasure to serve you. Could you please contact us at services@nowrain.com with your order number and email address? Let us check this problem in detail.
Where is my order?!!!
Where is my order? I ordered it March 4th, 2022. It is March 28, 2022 and I still haven’t received it . This website is terrible.
28. marts 2022
Uopfordret anmeldelse
Besvarelse fra NOWRAIN
Hi Madam, sorry for the long delivery time. Due to the covid-19 pandemic, some of the packages will be delayed in shipping. Could you please contact us at services@nowrain.com? We would love to check the delivery status for you.
Customer service
I was a bit dissatisfied with the quality of the procuct I bought so I sent an email of complaint. I was extremely surprised how efficient and helpful the customer service was. They addressed my issue very quickly and gave me a satisfactory solution but also assured me that the quality of the products is going to be reviewed. I was positively surprised and will consider buying again from Nowrain as I know I am going to be listened in case of any issues which is not a very common practice nowadays.
Thank you Nowrain for the great customer support!
21. marts 2022
Uopfordret anmeldelse
Besvarelse fra NOWRAIN
thank you dear! It's sooo glad to know you are satisfied with our customer service 🌹🥰
I was very happy with my order
I was very happy with my order. Looks just like the picture. Very happy with this product.
20. marts 2022
Happy spring colours.
Hi Great customer service. Quality products very happy with my green trousers for spring.🌷 Thankyou.🌻
17. marts 2022
The fabric and the size of the dress…
The fabric and the size of the dress wasn’t what I expected. It was too light as compared to the picture
16. marts 2022
Besvarelse fra NOWRAIN
Hi Wilma, Sorry for the dress can't meet your expectations. Please feel free to contact us at services@nowrain.com. Thank you so much for your feedback.
Lovely Top and good quality
After giving Nowrain one star in a previous reveiw, I would like to say i received my top i purchased from them. I must say i am very pleased with it, it is a lovely fit and looks much more expensive than what i paid for it. The quality is very good and the top is just lovely. The reason I gave 4 stars instead of 5 is because i had to wait longer than I antisapated on it, but it was worth the wait. Infact its much nicer than the picture...... TY Nowrain !
14. marts 2022
Uopfordret anmeldelse
Besvarelse fra NOWRAIN
thank you dear! We really appreciated it🥰🥰 For the long delivery time, we're still working on it, due to the COVID-19 pandamic most of the logistic has been impacted. Hoping this issue will get improved soon.
The best clother and delivery and…
The best clother and delivery and communication email everything good
14. marts 2022
The service is great
The service is great. They really help if there is a problem with your order. They always want to make sure it's right, and if it's not, they try their best to make it so. 😊 Nice company!❤️
13. marts 2022
The dress is not like the image
The dress is not like the image, it'horrible and the size is not respected.
13. marts 2022
Besvarelse fra NOWRAIN
Hi Virginie, Sorry for the dress can't meet your expectations. We've emailed you and offer the after-sale customer service. Thank you so much for your feedback. We'll reflect the problem to the supplier and improve the product
Just wish I would receive up to date…
Just wish I would receive up to date emails to let me know when my item is expected..otherwise easy to order.
Thanks.
12. marts 2022
Besvarelse fra NOWRAIN
Hi Amanda, I've replied to you with the up-to-date delivery status via sending email at services@nowrain.com. Let's keep in touch there🥰
Very responsive and helped me with all…
Very responsive and helped me with all of my delivery needs. The outfits I ordered are super comfortable
12. marts 2022
Clothing
Good service ..I need to send a pair back from my very first order as they were to small..still waiting for a response
Regards Sarah
12. marts 2022
I bought 4 colours and will buy them…
I bought 4 colours and will buy them again 👍love them!!
12. marts 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.