DO NOT USE THIS COMPANY. We have paid over £350+ in rental for an instrument that costs less than £150, the deliberate old trick of a rolling rental direct debit that is has no end date, so you rack u... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
We’ve always had great service from Normans, over the years we’ve bought lots of instruments for our music school. We get 10% off our orders through their Rewards club too! We always recommend Normans... Se mere
No issue with Normans. Ordered early Friday afternoon, for next working day delivery. Shipped within 2 hours. Superb service. Only potential issue was DPD, they sent email saying Monday delivery (fin... Se mere
Virksomheden har svaret
Found 3rd Avenue 1/4 size red guitar for grandson but before pressing button rang Normans who assured me it was in stock and I would receive within 2 days. No delivery charge either, so pressed the b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
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Kontaktoplysninger
Unit 3, Ryknild Industrial Estate, Derby Road, DE14 1RZ, Burton Upon Trent, Storbritannien
- 01283 535333
- www.normans.co.uk
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely little musical percussion set…
Lovely little musical percussion set and amazing for small hands! My 3 month old loves the different sounds and with help can start interacting with them. Very quick delivery and good quality set. Thank you.
A helpful, informed and professional service.
Normans provide an excellent professional service which is based on a detailed knowledge and understanding of the products they offer and the experience of what has worked successfully for customers in the past. This was certainly our experience when we wrote to ask for advice on which keyboard would be suitable for our granddaughter. The reply came the same morning and the advice was detailed and evidence based. We followed the advice and ordered a keyboard which was delivered the next day. A week later and the instrument is very much living up to expectations; it is clear that we were pointed in the right direction. First class.
Very friendly
Very friendly, efficient and goods are good quality
Norman's Musical Instruments
Norman's is a small business with a BIG heart! Roger James (Singer & Songwriter - Watford WD24 5LW England
Good service
Good service, quick delivery, keen pricing. Great, would recommend And will use again
Lovely
Lovely, friendly and efficient service that's also good value,
Good
The valve oil is fine and the price good. The postage however was nearly the same price as the oil.
Top Notch Service.
Great buy..we ordered Yamaha NP-12 with…
Great buy..we ordered Yamaha NP-12 with the stand for the kids xmas present. Good value for money, delivered on time great smooth experience.
Easy to order good quality
Easy to order, fast delivery and good quality product. Perfect!
Another happy returning customer.
I use Normans as often as possible for accessories and consumables for my brass instruments. I am assured of efficient friendly service and the speedy despatch of stuff bought online.
Arrived quickly and safely 10/10
How Customer Service should be...
I recently purchased a fairly low-value item from this company and had an issue over the pricing structure. My initial contact with customer services was less than satisfactory. The cost to me of resolving the issue would have been more than an additional 50% of the initial cost of the purchase.
Rather than just muttering under my breath and complaining to my musical friends, which would not have done the company’s reputation any good, I emailed the managing director. Less than 90 minutes later, I received an email reply, which satisfactorily resolved the situation.
Top marks, Normans Musical Instruments, and thank you.
Grandsons present
The company is extremely easy to deal with all aspects of the order were efficiently performed as stated. The product was delivered in perfect condition. It was a present for my Grandson who absolutely loved it. I would recommend this company’s to anyone looking for musical products.
Perfect!
Professional, personable and perfect service! Thank you!
Second purchase
This is the second time I’ve purchased from Normans and again you didn’t disappoint.
The children’s musical set is superb I cannot wait to give it this Christmas.
Yamaha Piaggero NP-12
Simple. I did an online search for a keyboard. I particularly wanted a Yamaha Piaggero NP-12 and Normans Musical Instruments had it in stock for immediate dispatch. It arrived as promised. I'm happy.
Great all round experience
Great all round experience. The website is easy to navigate and I was kept informed about delivery info. Item arrived safely packaged and is as described. Very happy customer
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