nhsapp.service.nhs.uk Anmeldelser 

I accessed the new NHS app today, replacing the old one. Access to repeat prescriptions, test results, health history and documents have all completely disappeared. These were all available with the previous version.
Also access to communicating a problem or request directly to my GP surgery has been moved to the most inappropriate place, and I only found it by accident. The NHS app has changed from being really helpful and useful for patients, to something completely and utterly useless.

Fairy Tail of the NHS App advert on commercial radio. Who had the ideaof this advert? They have never tried using the app to tell your GP whatis wrong with you or to book an appointment. In Basingstoke you have 8am trying to get an online form to get a chance of an appointment in  the current month..  I draft what I want to say in a draft email, then  .7.55am start trying to get the online form - pressing refresh every 20 seconds until one pops up. Then cut and paste from my draft and success. It's like trying to get Oasis tickets!

Completely useless.
Login is so erratic.

An appointment was arranged for me by phone at 11.00am on 19/3/26. A message appeared on the app early this morning giving a time of 9.00am. I only saw this at 9.05 so I thought I had got the time wrong. I found out when I phoned the hospital that 11.00 was the correct time. So the information I was sent was incorrect and nearly caused me to miss my appointment.

I was trying to log in to the nhs app today and was not happy with the way they were wanting me to send my id information to them.

I will not do that under the data protection act. As I find this a violation of my human rights.

Also would recommend that everyone stays clear of this app.

It's rubbish trying to up date my tell phone number now got to wait a hour for get it

Really poor system -just logging in is complicated. easier to ring you GP which is saying something !

Not fit for purpose. No letters are ever added . Just incompetence . I'm embarrassed for whoever designed & runs it.

If it was possible to rate this app lower than one star I would give minus 5 stars! I foolishly believe each time I try this app it will be better.. How many times can a person be so wrong? We are constantly told to avoid wasting nhs time and not to miss appointments, good luck in trying to use the app to make changes to an appointment!
Every time I try to use the app I loose at least an hour of whatever life I have left.

NHS (cr)app. A complete waste of time.

Logging in...required to enter a code supplied by text. Go to text to get code and then back to app. Have to start all over again and this loop just repeats every time.
Impossible to use.

The nhs contacts you via your phone, but won't let you log on until you enter the code they sent...to the same phone, but of course the code is no longer correct by the time you go back into the app. You need a new code. You can oscillate between the app and the no-longer-correct code for hours. You never read the message, what is the point of this rubbish?

This is confusing and stressful. All I want is to order my prescriptions, which I have been able to do easily via email for years but was told NHS App should be used now instead. If you don't have photo ID after being sent constant email and phone number security codes, you are bombarded with more codes and passkeys you now need to get from a GP. It is almost impossible to actually get to speak to a GP. Genuine question as a young adult... how are elders meant to use this? When their passports and driving licenses have expired? When it's difficult enough setting it up? Does their health just not matter anymore? Ridiculous app.

This app is very difficult and awkward to set up I've tried at least seven times, and, still can't register. I don't agree it's worth one and a half star ⭐ or one star ⭐ come to that it's useless. Also as a none passport holder l have to jump through flaming hoops backwards while playing a nose flute and reciting war and peace in mandarin Chinese. Avoid 😭

Using this app is like trying to book a haircut using smoke signals. Waste of time and Monday, appalling UX. No wonder mental health crises are so prevalent… I can imagine some of it stems from trying to use the app. 🙄

Like the Dr's surgery , doesn't work

What is the point of having this app when GP's and Hospital consultants do not update the app with test results?

At the start, App working fairly well albeit far short of its capabilities. For no apparent reason, suddenly unable to use or access. Leaves me with no way to embrace technology, including chosen website by GP Practice (Evergreen) as not working either. I'm tired of all this, so when medication runs out. Will stop, unless sit on the phone.

2 hours spent downloading then trying to navigate. Another hour the next day trying to find past information out.
Thought I would try it as I couldn’t get any information from GP .
Seriously not worth my time . Nothing relevant and kept trying to send me to 3 rd party sites.
Needs making easier to use .
Will be deleting.

Convoluted no links to the info that they spew out. I am now a very old pensioner And to try and access my account has now become impossible due to a problem with passwords.
I am now locked out of my account and am at my wits end
This quite frankly is the worst website I have ever encountered

Load of rubbish have to continously delete the app then reinstall as the app just spins extremely disappointing.