Newegg has been my go to place for buying PC components in the last 20 years... I go there every time to check for deals and never get disappointed. I recently assembled a desktop PC for my daught... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been ordering computer parts from Newegg since around 2005. They have always come through for me. Items are shipped promptly and packaged carefully. I have had to return an item or two over the... Se mere
Newegg always delivers good gear at competitive prices. Returns are rarely necessary, but are handled smoothly. My ONLY gripe is w their Newegg APP, which no longer supports a LANDSCAPE view for use o... Se mere
Virksomheden har svaret
Newegg sent me a defective monitor and a 15 day return window. The day I received it, I found out it was defective and applied for a return label. I was given it but then my grandmother fell seriously... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Newegg.com offers the best prices on computer parts, laptop computers, digital cameras, electronics and more with fast shipping and top-rated customer service. Once you know, you Newegg!
Kontaktoplysninger
3,5
Middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bait and Switch Scam
I ordered what I believed was an Alfa AWUSO36ACHM WIFI adapter at a price of $58 which was reasonable.
What was sent to me was an ALfa AWUSO36ACS which retails for around $27. Included a shipping was an invoice from another retailer for $27. When I tried to return it "Unopened" they sent me a return address in Utah. I paid the return shipping and sent it on. Then began a confusing chain of emails from multiple Newegg addresses making confusing demands for information they already had. But no refund. My son had similar problems with Newegg concerning a couple of faulty memory sticks. I won't ever use them again.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Ray, we sincerely apologize for the confusion and frustration surrounding your recent order.
After reviewing the listing details, the model that was shipped matches the item number associated with the purchase. However, we understand how the similarity in model numbers could have caused confusion, and we regret any misunderstanding this may have created.
We can confirm that your order has now been fully refunded. You should see the funds reflected back to your original method of payment in accordance with your financial institution’s processing timeframe.
Additionally, we are reviewing the communication history and the seller’s handling of this matter internally to ensure greater clarity and consistency moving forward. We certainly do not want our customers to experience unnecessary confusion during the return and refund process.
We appreciate you bringing this to our attention and apologize again for the inconvenience this situation caused you.
Customer for 16 years
Customer for 16 years, never had an issue before. Went to return my gpu that I bought that wasn't working and my refund was rejected. Now they are apparently going to send me back my broken gpu and I'm out several thousand dollars. I've heard stories of people buying from Newegg, never opening their package and then returning it and it getting rejected for a bogus reason; now I know why. Won't be shopping at Newegg anymore.
EDIT: In reply to Newegg response. The item was sent back in the exact condition I received it in. This is the exact reason why Newegg has the track record they do on return issues. I will be submitting my evidence including timestamped pictures and no cut video of the pre and post return condition and we will let the bank decide the outcome. Unfortunate that it had to come to this.
EDIT 2: Just got the card back in the mail from Newegg. Absolutely insane! They removed the anti tamper sticker from my card! It's a good thing I have photo and video evidence of it being intact when sending it back. We will see what resolution the bank comes to.
EDIT 3 FINAL UPDATE: After many months, and providing my photo/video evidence to the bank, I finally got my money back. What an absolute hassle for no reason at all. Still can't believe Newegg had the nerve the disassemble a sealed GPU and blame me for it. I'm sure my account is banned but no matter as I won't be shopping there anymore. The company went downhill when they sold out out to China.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Matt, thank you for sharing your feedback.
We reviewed this return and, after further inspection, determined that the GPU was received in an altered condition that did not meet the eligibility requirements outlined in our return policy. As a result, the return was not eligible and was denied.
We understand this outcome is disappointing and appreciate you taking the time to share your experience.
I ordered from Newegg and my package…
I ordered from Newegg and my package was marked as delivered, but I never received it.
The proof of delivery only shows “Dock” as the delivery location and lists an unknown third party as the recipient, with no signature, photo, or full address confirmation. Because of this, delivery to me cannot be verified.
I contacted Newegg support, but they refused to issue a refund despite the lack of proper delivery confirmation.
As a customer, I am left without the product and without my money. I hope Newegg will reconsider this case and improve how delivery disputes are handled in the future.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Hi Saiq, we’re really sorry to hear how frustrating this experience has been.
For orders shipped to a freight forwarding address, delivery is considered complete once the carrier confirms delivery to that forwarder’s location. If your freight forwarder has confirmed that they did not receive the package from UPS on 1/12/2026, the next step would be to provide a formal written statement from the freight forwarder confirming non-receipt. With that documentation, our team can review the case further and determine whether additional assistance is possible.
We truly appreciate your feedback and understand the inconvenience this has caused.
Bought damaged MOBO, did not receive full refund
I made an 886 dollar order to build a new pc. Mobo had a bent pin. Spent 20 to send it back, spent I believe 279.99 on it. Got 189.99 refunded to me. The agent said because it was bought with a combo I don't get refunded part what I PAID. Bought mobo from Amazon next day and pc worked flawless. He said he can't look at what I paid for the mobo but knew I had two seperate discounts that stopped me from receiving my full refund from what I paid. Was offered 30 dollar card. Sure. But I won't be back. What a headache for something out of my control.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Hi Dakota, we’re really sorry for the frustration this caused, especially dealing with a bent pin and delays while trying to complete your build. We completely understand why this felt unfair, given that the issue was outside your control.
To clarify the refund: the motherboard and CPU were purchased as a discounted combo, where the total savings were split between both items (in this case, $30 applied to the motherboard and $20 to the CPU). When only part of a combo is returned for a refund, the full combo discount applied to both items ($50) is deducted from the refund amount. This is why the refund was lower than the standalone price you paid at checkout. To receive a full refund without the discount adjustment, the entire combo would need to be returned. You can find a full explanation here:
https://kb.newegg.com/knowledge-base/returning-a-combo-item/
The $30 gift card was offered as a courtesy to help offset the portion of the combo discount tied to the motherboard and allow you to keep the CPU, but we understand that this still didn’t meet your expectations. We truly regret the headache this caused and appreciate you sharing your experience, as it helps us identify where we can do better.
`Extremely pleased
`I found my experience extremely positive. When I made a shipping mistake, customer service (Thanks very much, Rashida and another gentleman) went way out of their way to assist. Their prices are reasonable, and shipping was very fast. All in all, far better than their huge competition. From now on, I'll look to Newegg for my electronic purchases.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Thank you so much for the kind words and for sharing your experience, Mark! We’re glad our team was able to help and that everything worked out smoothly. We truly appreciate your support and look forward to serving you again.
Great Black Friday Deals
Great Black Friday Deals. Shipping was slower than expected, but the price savings made it worth it.
Computer parts ordered worked as expected.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello! Thanks for the feedback and we're glad to hear your build is working as intended. We appreciate your support!
New Egg offloading sales and shipping to poorly rated 3rd parties for international sales
New Egg selling a product that is sold by the manufacturer and shipped by New Egg when buying/shipping in the US, but when trying to buy a product and ship it to a familar member overseas you lose that option and are instead offloaded to a 3rd party seller, the one for the specific product I was looking to purchase was significantly worse rated than had I been able to purchase via the manufacturer and have it shipped by new egg. Contacting new egg customer service to see if having it bought/shipped that way I was treated dismissively by the agent who made no attempt to offer any kind of solution.
Edit Response to New Egg: The item your 3rd party seller was trying to sell me wasn't even the item I had selected from Super Flower seller/New Egg shipper. There was no indication that the item was changed or notice like "That item isn't for sale by this seller" or anything, it simply tried to change the item - which is similar enough in name that I'm sure there's people that wouldn't notice. Given that the seller is a global seller and new egg is a global shipper, it's even more bothersome how little help the agent even attempted to offer.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Hi Sinjinn, thank you for sharing this, and we’re sorry for the frustration and for how that interaction felt. We’re currently reviewing the conversation you had with our support agent to ensure it’s addressed appropriately.
For international purchases, availability is determined by whether the manufacturer or seller chooses to list and ship items on that specific regional Newegg platform. In this case, the Super Flower PSU is sold and shipped by Super Flower in the U.S., but availability in Australia depends on seller participation there. At the moment, Beach Audio is the seller offering this item on our Australia site. We understand concerns about third-party sellers, and for reassurance, Beach Audio is one of our long-standing and trusted resellers on our platform. Here's the link to their store profile on our Australia portal: https://www.newegg.com/global/au-en/Seller-Store/BeachAudio.
You’re also welcome to message Super Flower directly through Newegg.com (https://www.newegg.com/Seller-Store/Super-Flower) to share your feedback about regional availability. We truly appreciate you taking the time to raise this and hope we can earn back your confidence.
They advertised a product expressly as…
They advertised a product expressly as being "in stock" and charged a massive premium over the list price in other stores that noted it was not in stock. They charged my card. They then, days later, cancelled the order because it was not in stock because "it was not in stock when fulfilled" and will refund me in due course. Absolutely pathetic. Never again. Stay away.
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Robert! We truly apologize for your experience and the inconvenience this has caused. It appears that the order you placed was voided directly by our Marketplace seller, who should have ensured the item was accurately listed and available for purchase.
Please don’t hesitate to reach out to our Customer Service team so we can review the situation further and assist you accordingly.
Didn't deliver at address.
Didn't deliver at address.
That happens, they said it was delivered, even if the camera shows no one ever passed.
Asked for a police report, that is not applicable for a non-delivery.
It's if the package was stolen at the door, it wasn't stolen, they just delivered elsewhere.
Lucky me, it was delivered at my 3rd neighbor, that passed it one the the 6th neighbor, that passed it to me. Just days later.
Newegg should have provided a proof of it being delivered at my address, (that wasn't the case, but that what support said happened), but honestly, they probably had the GPS coordinate show it was delivered a few hundreds of meter away.
They closed it before my neighbor delivered it to me!
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Puma,
Thank you for taking the time to share your feedback. We’re sorry to hear about the delivery confusion and understand how frustrating situations like this can be. We’re glad to hear the package ultimately made its way to you. In cases where a carrier marks an order as delivered, our investigation process is based on the delivery confirmation and information provided directly by the shipping carrier. Once a claim is reviewed and closed, we’re limited in how we can proceed without additional verified details.
If you’d still like us to review this further, we encourage you to verify your purchase through Trustpilot or contact Newegg Customer Support directly with your order information so we can assist you appropriately.
We appreciate your feedback and the opportunity to clarify.
Just terrible
Just terrible, takes almost a month to ship. Back to Amazon. I put a review up on Newegg to, or tried to I’m sure they won’t publish it, I fount it interesting that the word “Amazon” is restricted from being in a review.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Gary. We’re very sorry for the frustration caused by your recent purchase through one of our Marketplace sellers.
Please note that the listing and checkout page indicate extended shipping times, as this particular seller ships directly from Hong Kong. Unfortunately, this does result in longer delivery timelines, especially for items that are only available through third-party vendors. We apologize for any disappointment this may have caused.
Regarding your review, Newegg does allow negative feedback; however, product reviews and seller reviews serve different purposes. Product reviews are intended to focus on the item itself, while feedback related to shipping speed, communication, or order handling should be submitted as a seller review. When seller-related feedback is submitted in the product review section, it may not be approved under our review guidelines. Additionally, references to other retailers or resellers are restricted per those guidelines.
Our Customer Service team would be happy to assist you in submitting the appropriate type of review, and you can also find more information and guidlines here:
https://kb.newegg.com/knowledge-base/newegg-product-review-guidelines/
We truly value all feedback and want to ensure it’s shared in the correct place so it can be properly reviewed and used to improve the experience.
Most Useless Customer Service
I used their PC Builder and selected 32GB of RAM. When I went to check out and finished ordering, i looked at my receipt, at some point the RAM was 16GB instead of 32GB. There were no notifications and no way to know that there was a switch. When asking their customer service, who 100% gave fake names, I have never seen a more rude and unhelpful set of staff that could have simply been replaced with an NPC AI set of instructions. They did not listen, they did not do anything.
In fact, the "Supervisor" Sven, said "You should just buy it" when referring to the RAM being ordered was messed up by Newegg's system. I am honestly about to look into consumer protection rights over this. It's insane that they can get away with this
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Stephen. We’re truly sorry for the frustration and disappointment this situation has caused. We completely understand how upsetting it can be to receive a component that wasn’t what you expected, especially when you’re in the middle of building a PC and relying on everything to be just right.
We’ve taken the time to carefully review your order and the PC Builder information associated with the purchase. Based on our review, the item received does match what was selected at checkout. That said, we absolutely understand that this was not your intended outcome, and your return request is completely justified.
To help ease the inconvenience, our customer service team has issued a courtesy refund of $52.00 to your original form of payment to offset the combo deduction fee applied to the return.
We genuinely regret the disappointment this experience caused and truly appreciate your patience and understanding. If you have any questions, concerns, or need further assistance, please don’t hesitate to reach out to our Customer Service Team, we’re always here to help.
Solid reputable company for computer…
Solid reputable company for computer parts & cables. I've built a few computers using primarily NEgg stuff and I love the reviews from their adept userbase.
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Thank you for the review and for the continued support!
Buyer Beware!
I ordered a gaming laptop for my son for Xmas from NewEgg through Walmart. It was a Black Friday Sale so I was getting a good machine for a good price. When my laptop arrived, I opened the box to find they shipped my laptop in a large shipping box with no packing material to secure the package inside. As a result, the laptop was sliding around inside the shipping box the entire shipping process. I contacted Walmart who informed me I had to deal with NewEgg directly, since they were the ones who sold the laptop. I simply wanted to exchange the laptop they sent with a same model laptop and have it shipped properly. My concern was that all the jolting this laptop experienced may have caused internal damage which could cause future problems. After a lengthy process to get in touch with NewEgg's Customer Service, the representative informed me that my order was in fact shipped incorrectly, and that they normally secure all their machines inside the shipping box. But because there were no signs of external damage, all they would offer to do was allow me to return this laptop and purchase a new one. The problem with this solution is the model I want is no longer on sale, and repurchasing it would cost more than two hundred ($200+) than I originally paid. After explaining this issue to the representative, he completely changed his tune and claimed the laptop was shipped correctly and that it "should" work properly. After pointing out to the representative that he already admitted it wasn't shipped correctly he completely avoided the issue,apologizing for any confusion. I have the transcript of the conversation as proof(see photo). I cannot reccomend a company that has no integrity.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hi Paul! We’re really sorry for the frustration this caused, especially with this being a holiday gift for your son, and understand why the packaging situation raised serious concerns.
We do want to clarify one important point: the information you received from the Walmart customer service agent was incorrect. Replacements cannot be processed through Walmart.com for Marketplace orders. Walmart’s Marketplace platform does not support exchanges or replacements from Marketplace sellers like us, only returns for refund are allowed on their end.
That said, we are actively reviewing the packaging concern with our Warehouse Team to ensure this does not happen again. At this time, the best way we can assist is to have the unit returned for a full refund and then reordered directly through Newegg.com. If you choose to reorder through Newegg.com, we can offer a courtesy price match to help offset the difference from the original Black Friday pricing.
If you’d like clarification or help moving forward, please email feedback@service.newegg.com with your order number in the subject line, and our team will be happy to assist. We appreciate you taking the time to share your experience and regret the disappointment this caused.
Sometimes good prices but sometimes fake prices…
Sometimes good prices and sometimes could delivery time. Prices are not as good as they used to be and The comparison prices are often not real. Delivery has also become slower. So-called door buster prices border on fraud. Items are sometimes sold out before the sale begins and if not sell out within the first 30 seconds. They're what my mom used to call like "come on." I used to really like this site. Today, not so much.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hi Robert, thank you so much for taking the time to share this. We’re genuinely sorry to hear how frustrating these experiences have been. We understand how disappointing it is when pricing comparisons don’t meet expectations, delivery takes longer than anticipated, or highly limited promotions sell out almost immediately. Doorbuster deals are limited-quantity offers and can move very quickly, but we recognize how that can feel discouraging when you’re ready to purchase and miss out.
Your feedback around transparency and availability is important, and it’s something we continue to review and improve. We appreciate you being candid with us and hope that we’ll have the chance to earn back your trust with a better experience in the future.
Don't waste your money on their…
Don't waste your money on their warranty..they won't help you
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Nori! We sincerely apologize to hear your experience with your monitor order so far from January last year. We also saw that you purchased a Likewize 2-year protection plan in addition to the 3-year warranty period with MSI.
We want to hear from you to see what's going on, whether it be your experience with either MSI or Likewize. Please don't hesitate to email feedback@service.newegg.com, so we can go from there. We look forward to hearing from you.
This site does not allow negative…
This site does not allow negative reviews in order to protect third party sellers on their site.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hi Vanipop, we’re sorry for the confusion and appreciate you sharing this feedback. Newegg does allow negative reviews, but product reviews and seller reviews serve different purposes. Product reviews are meant to focus on the item itself, while feedback about a Marketplace seller’s service (such as shipping, communication, or order handling) needs to be submitted as a seller review. If a review about seller service is submitted in the product review section, it may not be approved under our review guidelines. Our Customer Service team can help guide you on how to leave the correct type of review, and you can also reference our product review guidelines here for clarity: https://kb.newegg.com/knowledge-base/newegg-product-review-guidelines/
We value all honest feedback and want to make sure it’s posted in the right place so it can be seen and used appropriately.
I ordered 3 items from Newegg this time…
I ordered 3 items from Newegg this time even though they messed up my last order. Boy are they on a roll! One seller contacted me and tried to tell me my item was not in stock and if I wanted it I had t buy a different brand, and the second item which was two sticks of 32gb ram they sent me a 4tb ssd. If I want my ram i have to wait 3 weeks, a week for them tosend me a return lable to ship it back then I have to wait for them to ship me the correct product. That is unacceptable when it was their mistake!! And trying to say we dont have this but we'll send you this is a scam because I could never claim a warranty return when the brand names dont match!!! Next time I will deal with Canada Computers. At least they are not trying to be another Amazon.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hello Raymond! We really apologize for the inconvenience and delay this created for you. You’re absolutely right to be upset, and that’s not the experience we aim to provide.
We understand how unacceptable it feels to wait weeks to receive the correct item after a fulfillment mistake, and your concern about warranty coverage is completely valid. Your feedback is being taken seriously and will be shared with the appropriate teams so we can improve accuracy and how these situations are handled moving forward. Thank you for taking the time to call this out, as we regret the experience and the frustration it caused.
DO not get a refurbished computer from…
DO not get a refurbished computer from this COMPANY!! I have never had a computer where 90% of the keyboards do not work of course conveniently OUT of the warranty period. I had my lenovo which I bought new on amazon work for 10 yrs and it's still going and the only reason I'm replacing is because it is super slow now. But yeah get a laptop and watch the keyboard not work. RIDICULOUS!
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Newegg
Hey Lori, we’re really sorry to hear about your experience and understand how frustrating it is when a device fails. We appreciate you sharing your feedback regarding your refurbished computer purchased in August 2021.
Refurbished items are restored and tested to meet functional standards, but they do come with a limited warranty period, which helps cover issues that arise shortly after purchase. Once that warranty has passed, support is typically handled by the manufacturer or an authorized repair provider. We know this isn’t the outcome you were hoping for, and we truly regret the disappointment this caused.
Your feedback is important to us, and we’ll make sure it’s shared with the appropriate teams to help improve how refurbished products and expectations are communicated going forward.
CREDIT CARD FRAUD CENTRAL!
Newegg Marketplace has very poor security that results in fraudulent charges on bank accounts. Beware of using their services!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hi Ed. We’re really sorry to hear about this and understand how alarming fraudulent charges can be. We take account security very seriously, and after reviewing the details available here, we’re unable to locate an account associated with the personal information provided in your review.
To ensure that this is properly investigated and resolved, we strongly recommend contacting Newegg Customer Service directly so our team can securely review the situation and assist you further. We appreciate you bringing this to our attention and want to make sure you get the right support as quickly as possible.
full of bot purchasers
full of bot purchasers, TRASHH website. WAITED HOURS WITH PRODUCT IN MY CART TO BE OUT BOUGHT BY BOTS
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Newegg
Hey Tyler! We're truly sorry to hear that you weren't able to get the Doorbuster deal that you wanted. We understand how frustrating this is and want to ensure that we hear all your concerns & feedback to improve the entire experience with our Doorbuster deals going forward.
If you have any questions or concerns, please don't hesitate to reach out to our Customer Service Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.