Newcastle International Airport Anmeldelser 

Arrived from Dublin this morning. Straight through the airport. Bags arrived quickly. But what I really came to say was how helpful DAVE the driver of the cursity bus driver was.
He was extremely cheerful and chatty, helping us by making sure we were dropped off closer to our car than we asked for. I have some mobility problems so this was so helpful for me especially.
Thank you DAVE.

Dirty, litter/ridden, disgusting, broken-down, expensive rip off. I could go on but it is the worst airport I have ever visited - and I have seen a lot. As someone from the North East it is a sad embarrassment that this is the first impression people get of this lovely part of the UK. I have written to them twice but get fobbed off with platitudes and nothing changes. I spoke to one of the Border Force guys last time I was passing through a few weeks ago and when I asked why it’s so bad, he just raised his eyes to heaven as if to say…..join the queue….I’ve heard it so many times before.

Possibly Britain’s most depressing airport. I appreciate that maybe I use it out of season, but…closing most of the food and drink outlets after 7pm gives a ‘peak-Covid’ vibe. For those outlets that are still open, it’s just pure gouging - almost £9 for a pint of lager in an echoey warehouse (looking at you, Tap+Brew). On the plus sides, security is super quick, and the Metro link into the city centre is beyond reproach. But if you’re departing from Newcastle, it’s just miserable…

Lovely staff this morning (at stupid O’clock) - the young lad searching bags at security and then the polite, courteous, excellent waiter in Aster & Thyme. Absolutely 5 star service from him especially (tall, slim, trendy, moustache) - your boss needs to see this!

Another 90 min wait for baggage as the belt broke again. Been going on way too long. Heads should roll. Puts you off using the airport

The place has ZERO atmosphere, no music not even slightly, nothing.

Attended as a family with two under 11 kids and the place has no food whatsoever for children, not even nuggets&chips (which I don’t think its food either) but least give kids options to select something the know and like.
We went for lunch time, just after 2pm and the place its horrendous, no staff to ask anything to, the buffet table a mess with stains and food scattered all over it, like a bomb has just gone off – probably not the best analogy considering the place…..

No drinks are really included unless you want to drink warmish tiger beer that taste like sparkling water or wines that are weaker than juice…..anything else that is a proper drink is extra, which the lounge conveniently withheld from clients when making the booking in the first place.
No music, no atmosphere no staff to help with me,

Only food available when you there are soup, rice and curry……who the hell eats curry and rice when booking a lounge. Cheaper to stop at the local chippy……cheeses that look lie plastic and crackers that have been there soooooooooooooo long that have dried inside their own packages.

Worst lounge in UK, and I travel twice a month, absolutely joke of a place!!!!!!

I booked fast track security. But on the morning the machine broke down. So I got slower standard service. When I asked, I got a no quibble refund. Well done NCL

Make sure you allow an extra hour as the security process is slow and chaotic.

Had an amazing and professional flight with British Airways. Even without a passport check, our baggage arrived at the claims at the same time as it took me to walk from the plane to the exit.

Newcastle Airport charges £5 for pickup and drop off. They make it impossible to stop or wait anywhere near on the roads. They also have 0 alternatives from the city centre.

Unbelievable.
Was questioned by one security officer about my presence at the airport because, in her own words, “I saw you yesterday too” yeah it was because I came to Newcastle for a show and immediately left on the following day because I had no reason to stay!
Truly unbelievable. Never coming back. Treating me like a suspect even tho I wasn’t doing anything illegal, just walk around and go to the toilet. Or is there a limit to the number of times one can visit a toilet?
This experience gave me anxiety because I can’t speak English very well and Newcastle accent is hard to understand. It also ruined the good mood I was into after seeing the show

This review isn’t about the actual internal part of this airport but about the ridiculous charge of £5 to drop people off who are using the airport.
You literally have no choice because if you stop on the route into the airport you get fined £100.
This is one rip off of an airport especially as the drop off takes literally 2 minutes.

Not enough disability parking for those that cant afford to park opposite airport and park a little down at the other carpark that is more affordable The prices for a coffee or a very stale sandwich was shocking and no choice of other places to buy from They need to up the game since they are now expanding there destinations for Newcastle

The luggage reclaim must be one of the slowest in Europe I recently flew back business class so your off the plane first and your case should be in the first batch it took over 25 minutes to get my case,also the walk up there is embarrassing coming from the north east the place is scruffy dirty carpets and paint work needs refurbishment it's letting our city down

The main aim of this airport is to extract as much money from you as they can before you even board a plane.
The latest example of this is the removal of the free parking at Short Stay 2 and relocating it to Callerton Parkway, over a mile away.
Wait in the wind and rain for a shuttle bus that comes every 30 minutes, humping 25kg of luggage on and off - that's if there are any spaces left on the bus.
An absolute disgrace of a company with no concern for customer satisfaction.
Take a Uber to the estate across the street and walk over the road.

Absolute disgrace to remove the Free 15min Parking drop off at Short stay 2. You get charged £3 for what's a 5min drive through. Absolute rip off!!!!

Gradually increasing parking for drop off every few months. Now there is no free drop off. Supposed 1 hour free parking at callerton parkway but no sign of this. No signs in the airport for the free bus to callerton parkway. A place ran by donkeys

Works OK as an airport but the main aim appears to be making as much money as possible from passengers getting dropped off and picked up. whilst trying to engineer good publicity, by anouncing a free parking area, (that happens to be around a mile away from the airport itself), served by a free shuttle bus service, (of which no details have been published as to capacity, room for cases etc) running half hourly. which will be woeful inadequate for their self proclaimed expected "record numbers of passengers". Bearing in mind that if passengers have to be "shuttled" to an aircraft at a stand away from the building this single flight often requires two busses alone and that's without cases !

Dislike: prices and future prices hikes for parking, smelly toilets, no free water fountain (Brussels, Amsterdam, Berlin Faro have these pass security), no quiet waiting area - you are forced to sit in one space or small dotted aroung seats surrounded by pubs/shops or use very quiet area with linited seats on way to your gate (it's tiny) .

Like: quick security check and boarding, local airport.

Reading the experiences of other travellers confirms that it’s people that make an experience. It doesn’t cost much to be nice, friendly, helpful. We have had the most helpful person assist us at Newcastle airport called Chris Hunter. Chris worked in one of the bars and I have to say what a true gentleman and an asset to Newcastle Airport. Chris helped us in a situation and I cannot thank him enough. It looked like his colleagues like him too which confirms people make a business. Chris was with a colleague of his when helping us out but I didn’t have the ladies name they were both brilliant. Hopefully this reaches Newcastle airport management as these 2 individuals are an asset to your business and you need to look after them as people like this don’t come along very often. Thank you Chris and colleague 🥰🥰

I travelled internationally via Newcastle Airport Yesterday early hours and the experience was fantastic! The queue time was only two minutes in Security and a very friendly lady called Lynn searched my bag from being pulled off the x-ray machine to test my liquids of 100ml and under and was returned to myself without issue and had a very positive experience discussing my excitement in me visiting my destination for New Years. The airport was very organised and I would recommend!