Do not trust this company - Prestige Lux Escapes. What they told me in the presentation could not be verified - they said I would have to wait 30 days or one more payment. When I said I was going... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Do not trust this company - Prestige Lux Escapes. What they told me in the presentation could not be verified - they said I would have to wait 30 days or one more payment. When I said I was going... Se mere
Virksomheden har svaret
Our experience with Prestige has always been good . Looked after amazingly especially by Jean Flood at Tenerife South Airport Being elderly she always lends assistance and makes everything very smoo... Se mere
Virksomheden har svaret
Paid for what we were told was an 8-10 minute transfer between our hotel and Rhodes old town. Took 20 minutes on the way there and 40 minutes on the way back. Wish we could blame the traffic but unfo... Se mere
Virksomheden har svaret
We had a successful holiday in Gran Canaria staying at the Santa Catalina Hotel in Las palmas for a few days and a longer stay at the Cordial Playa Mogan Hotel in Puerto Mogan. The ambience and servic... Se mere
Virksomheden har svaret
Here at Prestige Travel we offer unparalleled service and expertise to our customers, with first-hand, in-depth knowledge of our hotels. We are dedicated to getting your holiday right and our arrangements are tailor made to suit you, with the best flights, travelling at convenient times, private transfers to your hotel from the airport and multi-centre holidays are our speciality. We can help with special requests too, going the extra mile is standard for Prestige Travel! We are long-time members of ABTA and the Association of Independent Tour Operators (AITO) and all our holidays are ATOL bonded. We offer 100% financial security.
11 Haviland House 17 Cobham Rd , BH21 7PE, WIMBORNE, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do not trust this company - Prestige Lux Escapes. What they told me in the presentation could not be verified - they said I would have to wait 30 days or one more payment.
When I said I was going to dispute the charge one agent finally returned the call, after multiple attempts, and said the company agreed with my cancellation and the reasons. Apparently now they are still trying to get the money, for absolutely NOTHING.
Poor business practices.
NOT worth the hassle of listening to their presentations, spend your time on the beach.

Besvarelse fra Prestige Travel
Excellent professional service. Reliable and used for wedding transport. No issues at all.
Excellent communication with company.
Highly recommend
Did not show up, waited 55 minutes at the hotel. Never heard back, did not Get the money back. Scam!!!

Besvarelse fra Prestige Travel
They picked us up on time at 19:00 from white dreams resort however when we was meant to be picked up from Rhodes old town at 22:30 the guy never turned back up leaving 4 of us standing there until 23:00. We ended up having to pay €25 taxi fees back to our hotel. Not good service at all.

Besvarelse fra Prestige Travel
Paid for what we were told was an 8-10 minute transfer between our hotel and Rhodes old town. Took 20 minutes on the way there and 40 minutes on the way back. Wish we could blame the traffic but unfortunately due to the complete lack of initiative of the drivers. The way back was particularly bad - one driver and another sat behind him. Shouting hotel name after hotel name. Have you thought of just keeping a tally of the hotels on peoples tickets and just stopping at their hotels only rather than every single one?
Will be doing taxis next time, only 4 euros more in total and saves 30 minutes time each way.

Besvarelse fra Prestige Travel
Be careful! They paying people to write a positive reviews!!! So it’s not true ! Beware !

Besvarelse fra Prestige Travel
It's a scam site. They get reviews of people who they trick to put reviews for money. But at the end they use their info to put them.

Besvarelse fra Prestige Travel
Great service and lovely polite friendly drivers taking us to Luton airport and back home, kept us informed and nothing was too much trouble, would def use them again when I go on my holidays next year. Thankyou very much.
I booked a hotel for my 40th birthday. The booking was made by Prestige using a flexible ie it could be cancelled. I requested to change the date from July to April ie in 2 days time but they are keeping my money £750 or I need to pay £2000 to book the hotel. They is a complete scam. Stay away. I have lost all my money and my holiday in 2 days time is completely ruined as I have no Hotel and no money to book a new one.
The hotel was booked via a flexible rate. And this relates to your company. A formal complaint has been made but I have not had a response and resolution. Keep clear

Besvarelse fra Prestige Travel
We have used Prestige most years since 2012 hence its a no brainer

Besvarelse fra Prestige Travel
Prestige Travel has as promised resolved our problem with British Airways, the problem was totally due to the complete lack of contactability with B A.
we now realise Prestige Travel did all they could to assist us.
And we thank them for all the work they carried out on our behalf, beyond arranging our wonderful holiday

Besvarelse fra Prestige Travel
Your usual great care and attentiveness which we have come to expect. Thank you.
One tiny detail: My friend and I each
always ask for a double room for single use. Repeatedly, the hotel (Los Jameos) assume we are sharing. This results in a delay when we arrive as they search for a second room - usually not close to the other.
Maybe you could introduce a BOLD way of marking this in your correspondence.

Besvarelse fra Prestige Travel
From booking the holiday with Zoe, who was most helpful and very informative, to Jean who greeted our party at the airport, so lovely to see a friendly face, to the driver of our vehicle to our hotel, everything was first class.

Besvarelse fra Prestige Travel
I have travelled with Prestige every year for about the last 30. There service here and the care taken at your
destination is absolutely first class

Besvarelse fra Prestige Travel
Your agent Chris Neal is always friendly and extremely helpful when making a booking.

Besvarelse fra Prestige Travel

Besvarelse fra Prestige Travel
We had a successful holiday in Gran Canaria staying at the Santa Catalina Hotel in Las palmas for a few days and a longer stay at the Cordial Playa Mogan Hotel in Puerto Mogan. The ambience and service in the first hotel was superb. Our first impression of the hotel in Mogan was to be a bit intimidated by its size, but it certainly grew on us and our stay there was most enjoyable. Puerto Mogan is a pretty resort though its beach is indifferent. The weather was superb. On the one indifferent day we took a tour around the island. How can you stop the guide talking continually? We came across a very good restaurant in Mogan village, the Acaymo. Our flights on BA went well.

Besvarelse fra Prestige Travel
Helpful on the phone in 2022 when we had to postpone because of Covid so we rebooked for 2023.
Great holidays on Isles of Scilly June 2023 and good accommodation at Tregarthans and on Tresco at The New Inn.

Besvarelse fra Prestige Travel
Prestige has always been first class, you would be the travel company we trust. A shame you dont cover Sri Lanka. But you do Australia which is good.

Besvarelse fra Prestige Travel
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.