I ordered my medicine from Netmeds on…
I ordered my medicine from Netmeds on 10th September 2026, and it was promised to be delivered by 11th September 2026. However, even after 5 days, I still have not received my medicine.
This is extremely frustrating and reflects a serious lack of responsibility and customer care from Netmeds.
I have followed up via email 5–6 times, but my complaint has still not been taken seriously. Every time, I receive the same scripted response with an apology, but no meaningful action or resolution.
As the medicine was urgently required, I ordered the same medicine from another online pharmacy, and they delivered it within just one day. This clearly shows the difference in service and customer commitment.
Netmeds has completely failed to provide a reliable and timely service. Customers should not have to repeatedly follow up for essential medicines.
**I strongly recommend that customers think twice before ordering medicines from Netmeds. The service has been extremely disappointing and unacceptable.**








