I just got my very first walking stick, and I’m so incredibly happy with it! The Dazzle looks absolutely stunning and the quality is amazing. Big shoutout to the wonderful customer support and everyon... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely stick. Opted for the light up version which is really cool! I get lots of compliments when out with my neowalk sticks. There was a delay in delivery so I was given a free strap which is a nic... Se mere
This stick is awesome, the colour is so vibrant and my kids have decided it looks like it has water in it and that that makes it really cool. Again, had compliments about it being a beautiful stick an... Se mere
I love my recent purchase however the end cap (rubber stopper) keeps on coming off and I if it wasn’t for others telling me it would off been lost and I could off damaged the stick. I did contact t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Neo Walk is a bold, design-led brand redefining disability and showing the world what it truly means to walk with style, strength, and confidence. Founded by disabled creator Lyndsay Mitcheson, Neo Walk was born from a powerful desire to transform mobility aids into tools of empowerment and self-expression. After losing her leg to a catastrophic MRSA infection, Lyndsay faced the physical and emotional challenges of adjusting to a new body—along with a devastating loss of confidence. That struggle was only made harder by the limited, uninspiring options in the mobility aid industry. Unable to find a walking stick that reflected her personality or style, she set out to change the game... not just for herself, but for others too. Today Neo Walk creates striking, handcrafted acrylic walking sticks that help people embrace their mobility with pride. Built on the belief that mobility aids should be as unique and expressive as the people who use them, Neo Walk blends fashion with function, transforming walking sticks from purely practical items into powerful personal statements. Every stick is made in the UK with durability, comfort, and undeniable style in mind. They are now shipped worldwide, so no matter where you are, you can walk tall with Neo Walk. With a strong commitment to inclusivity, innovation, and representation, Neo Walk is changing the way the world sees disability.
Kontaktoplysninger
York, Storbritannien
- info@neo-walk.com
- www.neo-walk.com
4,8
Fremragende
546 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Elegance with function
Not a day goes by that's someone comments on these beautiful canes.
My wife is diagnosed with MS so mobility is important. These canes don't only look good but are sturdy with an elegance to them.
Self-esteem is so important when you have a disability and these canes deliver it. She truly stands out. Especially when they're lit up.
Happy to say this is our 6th cane purchased
We never had any problems with ordering or shipping to the United States.
Thank you for making these beautiful canes and make my wife happy.
23. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for your lovely review. We're so glad that you keep getting all the right comments 🥰 We're so glad our sticks have helped with your wife's self esteem, that means everything to us and is the whole reason we do what we do 💖 We love to hear where in the world our sticks have gone to and wehope she continues to walk with pride and confidence 💖
Not just a walking aid,a thing of beauty
I bought 2 as a gift to my daughter,she loves them just as much as her 1st one & now has them lit up.cant beleive how many compliments & conversations she she gets when out & about.
She has run out of cards to give out.
21. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for your amazing review. We're so glad your daughter loves them!! We also really appreciate her sharing our cards with people. We hope they've helped her feel as fabulous as we're sure she is 🥰 thank you so much for both of your support 💖
Bought accessories to go with my Neo…
Bought accessories to go with my Neo Walk mobility aid. Items well packaged and delivered in a good time frame by Parcel Force.
20. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for your lovely review, we're glad everything arrived safley and quickly 💖
I love the black haunted stick
I love the black haunted stick. It will go perfectly with that little black dress I love.
23. oktober 2025
Besvarelse fra Neo Walk
Thank you so much, it's the perfect stick for a little black dress 😍 We're so glad you love it 🥰
I now have 3 walking sticks from…
I now have 3 walking sticks from Neowalk. Everytime the customer service has been stellar and everytime i am overjoyed when i receive my new stick. I cannot recommand enough !
20. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for your lovely review! We're so glaf you love your walking sticks, it sounds like you're getting a collection 😍 thank you for your support 💖
Besvarelse fra Neo Walk
Thank you so much, we're so glad you found the website easy to order and most importantly that you love your new purchases 🥰
Absolutely love this company
Absolutely love this company. Confidence boosting mobility aids and great customer service!
15. oktober 2025
Besvarelse fra Neo Walk
Thank you so much!! Our number one goal is to help people feel confident with their mobility aids so this review really means a lot to us 🥰 thank you for your support
The delivery service was amazing
The delivery service was amazing! I received my order a couple of days after ordering.
16. oktober 2025
Besvarelse fra Neo Walk
Thank you so much, we're so glad you love it and that it arrived quickly 🥰
5 stars 🌟 on everything!
From placing the order to delivery was around 2 days! It was a 'build your own stick' order also. Brilliant i was able to get the right height for me with the light and colour changing dots. Im so impressed and have so many compliments already!! I feel so much more confident with my neo walk stick as it so much more me!
16. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for this amazing review! We're so glad you love the personal made to order aspect of our sticks and most importantly that you have been feeling more confident and are getting lots of compliments 🥰 Keep walking with style and thank you so much for your support 💖
Ordered the Christina Applegate FUMS…
Ordered the Christina Applegate FUMS stick. It is amazing! Great design, sturdy, a thing of beauty. I am still at the self-conscious stage but this will certainly help me on my MS journey. Prompt delivery an allround great experience. Thank you Neo Walk!!
15. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for your lovely review, We're so glad you love the Christina Applegate FUMS stick, we really hope it does help you feel the confidence you deserve and you stylish and cool going out and about 🥰
Great product
Very quick service and a great choice of sticks too. I bought a purple amethyst one and it’s GORGEOUS. Definitely worth the price.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Neo Walk
Thank you so much, Amethyst Quartz is one of our all time favourites!! 😍 We're so glad you love it too - thank you for your support 💖
Glitchy website, great humans!
The website was extremely glitchy when I was trying to put my stick together and get to the checkout, I had to give up and try again later, but it was still the same. As a result, I managed to order 3 wrist bands instead of 1 and had to send them back to be refunded.
However, my contact with Neo Walk was helpful and professional and I received my refund today.
14. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for your feedback and getting in touch with us, it is honestly so helpful for our development and improvements! We're so sorry that you had these difficulties but very pleased to hear the team sorted it out for you 💖
Returning customer
This is my second walking stick from neo walk as i loved my 1st one so much. I like the clear instructions for measuring, and i love all the accesories to customise. What i love most is that people dont ask me whats wrong anymore - they ask about my stick because its awesome!!
14. oktober 2025
Besvarelse fra Neo Walk
Thank you so much, we're so glad you loved the first one so much that you came back! Most importantly it means so much to hear it is helping change the conversation and creating positivity 🥰
Fantastic product and people.
Fantastic product.
Brilliant team.
Very good communication and professionalism.
They go the extra mile for you.
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Neo Walk
Thank you so much for your lovely review, it means so much to us and we're so glad the team have been helpful 💖
The walking sticks are gorgeous!
The walking sticks are gorgeous and comfortable. I have already had my first compliment (who gets complimented for their walking stick!). The process for buying and options for putting your stick together are fantastic. I got my first one a month or so ago and then quickly bought my second, It won't be my last. I'm not that old at 60 so if I have to use one of these, I want it to be groovy. I am in Australia and I can't believe how quicky they are sent out. Record postage time.
7. oktober 2025
Besvarelse fra Neo Walk
Thank you so much for such a lovely revie! We're so glad you are already getting compliments and right reactions to your new mobility aid 🥰 We can't believe they have made it to Australia, we love to hear where our customers are - thank you so much for supporting us and we're so glad you love them 💖
Besvarelse fra Neo Walk
4!! Thank you so much for your support, it means so much to us. We're so glad you love the brand and the products 💖
Beautiful
Neo Walk sticks are beautiful and I have always found their customer service to be excellent.
3. oktober 2025
Besvarelse fra Neo Walk
Thank you so much, we're so glad the team have helped and most importantly that you love your new stick 🥰
Besvarelse fra Neo Walk
Thank you so much we're so glad it arrived fast and safe and you love it! 🥰
Neo walk
The ordering process is fairly straightforward but the customer service not so much. My cane took forever to arrive and I had to chase it up. I was told my cane was lost in transit but only after I had messaged customer service several times. Not great especially as my cane is absolutely amazing!
29. september 2025
Besvarelse fra Neo Walk
Thank you so much for taking the time to leave your review. We are so sorry with the difficulty with your order, I can see your order was lost by the courier so we had it re made and sent and I am so sorry for the inconvenience! We're so glad you love your cane now it has arrived but I am so sorry you had such trouble recieving it!
Beautiful stick ,quick delivery just…
Beautiful stick ,quick delivery just brilliant service,thank you
23. september 2025
Besvarelse fra Neo Walk
Thank you so much we're so glad you love your new stick 🥰
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