The employee I spoke too. I think she was called Aisha. Really good at communicating, I could understand everything clearly. The service itself was quick and efficient, great work.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The person I spoke to helped me amend my policy, they were super friendly and made everything easy, talked me through different options etc. Lovely customer service.
the girl on the phone went through everything wnd made everything extremely clear which made the experience 10 times easier and better
The company is very easy to talk to,they get the job done promptly & understanding them is easy,I spoke to Yemi from customer service who helped me with my query and sorted everything out in good time... Se mere
Virksomhedsoplysninger
Om MyPolicy
Skrevet af virksomheden
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Skrevet af virksomheden
Kontaktoplysninger
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Storbritannien
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,7
Fremragende
11 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
An amazing woman called Stacy helped me…
An amazing woman called Stacy helped me out when I needed help the most. I really like her customer support and she’s an amazing person over all. Really helpful and will get your problem solved.
6. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Customer service is great
Customer service was great, answered all my questions precisely and professionally.
6. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Dont bother insuring with this company
Awful insurance company for young drivers. I did 771 miles out of 3000 and they sent me an email telling me I needed to purchase more miles. I called up and they told me some ridiculous story about how they predict i will do around 8000 miles and that i needed to purchase half of them now at £600+ and then i would have to purchase more later on if i continue. The black box system with this company is absolutely disgusting, they penalise you simply for using your car. All my scores were 10/10 other than my usage. Also, upon finding a new insurance company I also discovered that the direct debit shouldn’t be coming out of my bank account as I am under 18 and the other insurance company advised me to take further action with my policy which I intend to do. When my mum rang my policy to cancel the insurance, the person on the phone said that the direct debit is allowed because there’s “no interest” which is definitely a lie because if I had paid for my insurance policy upfront, it would’ve been much cheaper than what I am paying monthly so there is most definitely interest. Also after paying a £290 deposit and one £220 monthly payment I am only receiving £51 back which is absolutely ridiculous, especially since I was still in the 50 day probation window.
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyPolicy
Dear Enimiah,
Thank you for taking the time to share your feedback regarding your My Policy experience.
Our policies are mileage-based, and premiums are calculated based on the mileage selected at the point of purchase. Your driving data is monitored throughout the policy, and if it appears that you may exceed your chosen mileage, we will contact you to discuss purchasing additional miles or whether the policy remains suitable for your needs.
We aim to ensure all key terms are clearly communicated so customers can make an informed decision before taking out cover. During the online purchase journey, our terms are readily available and highlight the importance of selecting an appropriate annual mileage.
As a regulated firm, we can confirm that all Direct Debit arrangements are established in accordance with applicable Financial Conduct Authority requirements. If you would like further information about how your payment arrangement was set up, please contact our Customer Services team, who will be happy to provide a clear breakdown.
Kind regards,
Thanks,
Beth
Nicest people i have spoken too
Nicest people i have spoken too. I was able to get done what i wanted quick and simple. I don't see why this Insurance company has bad reviews
31. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Great Customer Service
Raihan was really nice and helpful to assist me of validating my policy
31. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Thee WORST insurance company EVER!!!
My Policy have to be thee WORST car insurance company EVER! They rob young drivers and make driving extremely difficult for young drivers! How they are allowed to operate as a company is beyond!!! My daughter has only done 770 miles out of 3000 and they are requesting an additional £600 on top of a £2000+ policy! Absolute thieves!!!
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyPolicy
Dear Just Her,
Thank you for taking the time to review My Policy.
We would like to investigate your concerns further; however, we are unable to locate your policy with the details provided.
Please contact us on 0330 100 2337, if you wish to provide further details.
Kind regards,
Bethan
Really quickly got to talk to someone
Really quickly got to talk to someone, they are fast and efficient, all it took like 15 minutes, they are very good at the job, insurance prices are a bit too much for new young drivers but it's manageable
30. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
I had a very good experience today
I had a very good experience today, I was unsure on some things and the lady I spoke to was very helpful and sorted it straight away
30. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Very clear and easy to communicate…
Very clear and easy to communicate with. Was very helpful too and didn’t wait too long on the line waiting.
30. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Was very helpful and was friendly
30. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Conflicting info on joining letter an…
Conflicting info on joining letter an app, one says black box must be fitted within 7 days and the App is very clear 24hrs with a threat of cancellation. Not the best approach with new drivers who are coping with a lot already and not very welcoming to a new customer. On the up side the lady we spoke with on the phone was very good and professional.
27. juli 2026
Women on the phone was very polite and…
Women on the phone was very polite and respectful, she helped me get the answers I needed, very helpful
27. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
The service that I got today was amazing
The service that I got today was absolutely amazing and he went above and beyond to help me today.
28. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Muz was very good
27. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Very helpful
22. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
It was very quick response with really…
It was very quick response with really good and useful service and very kind operator made for an amazing experience
22. juli 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.