The employee I spoke too. I think she was called Aisha. Really good at communicating, I could understand everything clearly. The service itself was quick and efficient, great work.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The person I spoke to helped me amend my policy, they were super friendly and made everything easy, talked me through different options etc. Lovely customer service.
the girl on the phone went through everything wnd made everything extremely clear which made the experience 10 times easier and better
The company is very easy to talk to,they get the job done promptly & understanding them is easy,I spoke to Yemi from customer service who helped me with my query and sorted everything out in good time... Se mere
Virksomhedsoplysninger
Om MyPolicy
Skrevet af virksomheden
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Skrevet af virksomheden
Kontaktoplysninger
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Storbritannien
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,7
Fremragende
11 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stared with smile and ended with a smile.
The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and I hope she is kept and sees this. Thank you soo much and hope you keep your work up.
18. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Good customer service
Very good customer service and very knowledgeable, the caller was able to change information that was incorrect with ease and answered my questions brilliantly.
18. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Good insurance company
Good insurance company. Was going to buy more miles but they gave it to me for free! Spoke to Tracy and she was very nice. Highly recommend.
17. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Never use this company
Never use this company , they discriminate against young drivers, constantly threatening drivers with cancellations, after months of paying they have forced my son to cancel, or they will cancel, They have given nothing but anxiety to young drivers , my son has only covered 600 miles in 5 months, and they have leeched over 1k . A formal complaint has been made , no doubt this will get to financial ombudsman. Never use this con company? If you have doubts read the reviews.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra MyPolicy
Dear Ali Akhtar,
Thank you for taking the time to review My Policy.
We would like to investigate your concerns further; however, we are unable to locate your policy with the details provided.
Please contact us on 0330 100 2337, if you wish to provide further details.
Kind regards,
Jamie
was a good communication call between…
was a good communication call between me and the operator
17. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Lash was great help on the phone give…
Lash was great help on the phone give her a rise .!!
13. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Customer service was brilliant
Customer service was brilliant. I spoke to a lovely lady who was super helpful and sorted my troubles quickly and professionally.
13. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Excellent customer service amazing help…
Excellent customer service amazing help and polite people
12. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
The call was regarding some difficulty…
The call was regarding some difficulty sending documents, everything was explained and made very clear In a very friendly manner.
12. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Very smooth experience
Very smooth experience. solved my problems in minutes. Thank you
11. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
the lady who i was on call to was very…
the lady who i was on call to was very helpful and explained everything to me clearly and was a very good communicator,, really appreciated her thank you !
11. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
The company picked up my phone call…
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the phone was very friendly and professional and helped me out with my many questions. The individual answered every question amazingly and gave a full explanation on what I wanted to know.
10. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
She was very nice and helpful answered…
She was very nice and helpful answered any questions I had and changed things for me I sadly didn’t get her name but she was amazing indeed and helped me a lot I’m new to this and she was very understanding
10. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Great customer service and care and was…
Great customer service and care and was very efficient
8. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
I spoke to one of the customer service…
I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please never change and continue being understanding the way you are. We need more people like you.
5. august 2026
Besvarelse fra MyPolicy
Good morning,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.