Bought two books and arrived quickly well packaged. Communication all along payment journey. Books interesting topics and grand child interested in reading it. Totally obsessed with hoovers to the p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was so easy to order online. Delivery was fast. Had a couple of questions as deciding, which one to purchase. Customer service were quick with their reply. So bought the Henry. Oh my the suction be... Se mere
Virksomheden har svaret
When using it as a hand held machine it is far too heavy, especially with the extended hose and nozzle. It needs some form of shoulder strap/harness to take the weight, trying to support it with one... Se mere
Virksomheden har svaret
This vacuum cleaner has excellent power and suction. I have always wanted a HENRY but don’t like the original design. This one does an excellent job. Be mindful, it is not a featherweight, it’s more o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Everybody loves Henry! Independently rated the UK’s best loved vacuum, we’ve made more than 20 million Henrys and most are still in use today. MyHenry is your official, one-stop Henry shop, direct from UK manufacturer. Whether you're looking to buy your very first Henry, or you've had your Henry for 45 years, MyHenry offers the largest range of machines, bags and accessories online, plus expert help and support from our friendly Customer Care Team. Long live Henry!
Kontaktoplysninger
Milfield Road, TA20 2GB, Chard, Storbritannien
- 01460269229
- myhenry@numatic.co.uk
- www.myhenry.com
4,7
Fremragende
28 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra MyHenry
We appreciate your feedback and the 5 stars! We are so pleased to hear that your delivery was on time and that you are happy with the product. Best wishes, MyHenry Team
Good vacuum.
Only had it a few days, but picks up well, particularly on wood flooring. Delivery was a bit unexpected as I thought I'd get it next day, like Dyson provide, however it took much longer.
2. september 2026
Besvarelse fra MyHenry
We're glad to hear our product is performing well on your wood flooring! Thank you for your review, best wishes, MyHenry Team
Good equipment and im very pleased with…
Good equipment and im very pleased with it.
Didnt speak to anyone so cant comment on that.
1. september 2026
Besvarelse fra MyHenry
We're so glad you're pleased with the equipment! We appreciate your positive feedback.Best wishes, MyHenry Team
Besvarelse fra MyHenry
We're so glad to hear you're happy with the quality product and fast delivery! We appreciate your positive feedback. Best wishes, MyHenry Team
Notification of when things will be…
Notification of when things will be delivered and actual delivery have been good on both items I’ve had from My Henry.
1. september 2026
Besvarelse fra MyHenry
We're so pleased to hear that the delivery notifications and delivery for both of your items from us have been good! Thank you for your positive feedback. Best wishes, MyHenry Team
Slow and expensive
Henry bags last me such a long time it's been 3 years since ordering and ive always ordered 10 direct for the best value and quick free delivery. This time i had to pay delivery so could only order 5 at.£9.98. I realised later I could have got 10 from Argos or eBay for 12.99 no delivery. Then took a week to deliver a battered up box. These will last me 18 months but I won't be ordering direct again.
Edit *bags were not damaged luckily as very squashed box that I sent picture of to your customer service with no response. I thought as a company you might have liked to see the state of it. As I said I will opt to collect from Argos in future for my bags.
1. september 2026
Besvarelse fra MyHenry
Hello, thank you for your review. If your item has arrived damaged please do call us on 0146068600 and we will be happy to help. Best wishes, MyHenry Team
Very powerful but awkward to handle
Very powerful but awkward to handle , won’t stand up alone have to keep finding somewhere to lean it up too and VERY heavy ! The motorized head weighs an awful lot which is a shame !
1. september 2026
Besvarelse fra MyHenry
Hello, thank you for your review. I'm sorry to hear you're not getting on with your product. We offer 30 day no quibble returns so if you're unhappy, please get in touch and we can sort out a return - 01460 269229 or myhenry@numatic.co.uk Best wishes, MyHenry Team
Besvarelse fra MyHenry
We are so pleased to hear that you are happy with our product! We truly appreciate your positive feedback and kind words. Best wishes, MyHenry Team
Besvarelse fra MyHenry
We appreciate your feedback and the 5 stars! It's wonderful to hear you are pleased with both the product and the delivery experience. Best wishes, MyHenry Team
Easy selection of product
Easy selection of product.
Quick delivery with very courtious courier.
Product works as promised, very efficient.
13. august 2026
Besvarelse fra MyHenry
We're so pleased to hear that you found the product selection easy and that your delivery was quick! It's wonderful to know the product is working efficiently for you.Best wishes, MyHenry Team
Besvarelse fra MyHenry
We're so pleased to hear you found our website good and that your order and delivery were completed quickly. Thank you for your wonderful feedback! Best wishes, MyHenry Team
No problems ordering and quick delivery
17. august 2026
Besvarelse fra MyHenry
We appreciate your 5-star feedback! We are delighted to hear that you experienced no issues with your order and that delivery was quick. Best wishes, MyHenry Team
Item not arrived and poor customer…
Item not arrived and poor customer service, no sorry or compensation offered!
Still waiting and no delivery date as yet
1. september 2026
Besvarelse fra MyHenry
Hello, thank you for your review, I can see your replacement is due for delivery today. Please call us on 0146068600 if you wish to discuss this any further. Thank you, MyHenry Team
The best hoover in the world
The best hoover in the world. My 4 year old carpet looks new!!!!!
1. september 2026
Besvarelse fra MyHenry
We're delighted to hear our product made such a positive difference for your carpet! Thank you for sharing. Kind regards - MyHenry Team
Great service, great product
It was very easy to find what I wanted on the Henry website and to compare the prices and technical details across the Internet. The service was excellent and the delivery super fast. The delivery driver even bought my Hetty inside, so I didn't have to lift it myself. The only downside was the fact that the bags I ordered on the same order came in a separate delivery, which to me was a waste of fuel and an increase in the products carbon footprint.
13. august 2026
Besvarelse fra MyHenry
We're delighted to hear you had such a positive experience finding what you needed on our website and that our service and delivery were excellent. We also appreciate your feedback regarding the separate delivery of the bags and the environmental impact. We're always looking for ways to improve our processes. Kind regards - MyHenry Team
Great Cleaning Performance with the added Bonus of a Bagged Vacuum.
I took a long time researching which cordless vacuum was most suitable and decided on My Henry Quick Pro. The main reason was it is a bagged system and its suction power plus the good reviews.
My Henry Quick Pro works great on hard floors and is noticeably more powerful on carpets. You can see the visible improvement in the carpets and rugs. I used the lower setting on my rugs as too powerful but used the higher setting on carpets. I would add that My Henry Quick Pro, in my opinion, is only slightly less manoeuvrable than my Shark cordless but this would have made no difference in my decision to buy.
I have also owned a Dyson cordless which no longer works on the higher setting. As the Dyson and Shark I own are bagless, I have gone back to a bagged vacuum which is far more hygienic and healthy than inhaling dust.
My cordless Shark will now be used for the car only.
1. september 2026
Besvarelse fra MyHenry
We are so pleased to hear how happy you are with your Henry Quick Pro! It's wonderful to know that our bagged system and powerful suction are making such a positive difference in your home, especially on your carpets and rugs. We appreciate you sharing your experience and highlighting the benefits of a bagged system for hygiene. Kind regards - MyHenry Team
My new henry replacing 20 year old henry.
I have a henry already so this one is to replace my 20 year old model.
Purchased on your website and that was simple. Even had a discount applied, so thank you for that.
Once purchased though there was little to no indication of a reciept and that it was successfully bought.
Delivery was through DPD but that was a suprise delivery. I.e. was not given an expected day, just an email on the day of a time. This leaves no time to plan to be home. The box was the original henry box with a delivery lable on it. So....everyone in the neighbourhood knew what was in the box. Security issue.
New henry is smaller and lighter than my original henry. Its powerful though. Not had a chance to see if the capacity is right.
Overall happy with my new henry. Not so much with the delivery.
1. september 2026
Besvarelse fra MyHenry
Hello Christopher, we appreciate you sharing your detailed feedback on your recent purchase and delivery experience. We are pleased to hear you found our website easy to use and benefited from a discount.
We sincerely regret the lack of a clear purchase confirmation and the unexpected delivery notification. We understand how important it is to have proper communication regarding your order and delivery schedule, and we are reviewing our processes to improve this. We also acknowledge your concern about the packaging and the visibility of the product during delivery.
It's great to know you are happy with the performance of your new Henry. We value your insights as they help us enhance our services for all our customers. Kind regards - MyHenry Team
Besvarelse fra MyHenry
We appreciate your feedback and are so glad to hear you're happy with the machine and its value! Thank you for your review. Kind regards - MyHenry Team
Great product at a very good price
Great product at a very good price, quick and easy service, quick delivery with no hassle.
1. september 2026
Besvarelse fra MyHenry
We appreciate your fantastic feedback and the 5 stars! We are so pleased to hear that you found our product to be a great value and that you experienced quick and easy service with hassle-free delivery. Kind regards - MyHenry Team
I already have one so when came on…
I already have one so when came on offer again I got another for upstairs
31. august 2026
Besvarelse fra MyHenry
We're so pleased to hear you found our offer appealing enough to get another one! We appreciate your continued support. Kind regards - MyHenry Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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