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Donaghy Bros Anmeldelser 15.637

TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

As usual ordering is simple and delivery was very quick. We have used Donaghy Bros many times from when we ordered our kitchen appliances from them for our new house, gifts for others and recently po... Se mere

Bedømt til 5 ud af 5 stjerner

easy to navigate web site, Found what I was looking for, ordered and delivered free to home within 48 hours. I got it installed and working well. I have purchased a few items now from Donaghy Bros due... Se mere

Bedømt til 5 ud af 5 stjerner

Great price, great product, great service. Its just a shame the delivery guy decided to leave the cordless vacuum on the doorstep in full view of the world. Luckily, I was unexpectedly at home and i... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent website easy to find what I wanted. Very competitive price and easy to order and pay. Very prompt delivery…kept fully informed at all stages from ordering to delivery. Thank you to all conce... Se mere

Virksomhedsoplysninger

  1. Hvidevareforretning
  2. Elektronikbutik
  3. Køkkenudstyrsbutik
  4. TV-butik

Om Donaghy Bros

Skrevet af virksomheden

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Skrevet af virksomheden

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

16 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Luckily it wasn't a sex toy!!

Great price, great product, great service. Its just a shame the delivery guy decided to leave the cordless vacuum on the doorstep in full view of the world. Luckily, I was unexpectedly at home and it was nothing embarrassing, but you would've thought he knew what a doorbell is for or followed my "not at home" instructions!! Also waiting to hear if the manufacturers free extended warranty applies.

31. marts 2026
Bedømt til 5 ud af 5 stjerner

Great Business

As usual ordering is simple and delivery was very quick. We have used Donaghy Bros many times from when we ordered our kitchen appliances from them for our new house, gifts for others and recently power washer. We can highly recommend and have found their customer service fab if there is ever a problem.

30. marts 2026
Bedømt til 5 ud af 5 stjerner

Professional

Professional , informative , and a very courteous team.
I had an issue with a recent purchase , of which they dealt with immediately , keeping me updated all the way .
I will certainly recommend and use this company again for any future purchases.

30. marts 2026
Bedømt til 5 ud af 5 stjerner

easy to navigate web site

easy to navigate web site, Found what I was looking for, ordered and delivered free to home within 48 hours. I got it installed and working well. I have purchased a few items now from Donaghy Bros due to their customer service, free delivery and good value pricing.

30. marts 2026
Bedømt til 1 ud af 5 stjerner

Poor aftercare / service

Great initial service ordering a product online and next day delivery.
After this our fault - we realised our product didn’t fit and tried to arrange a collection and refund. This is when everything went wrong. Countless phone calls and email trails with no success. Sometimes no answer or told someone will call back and no one did.
Took nearly 3 weeks to arrange a collection. Email arrived following this advising a refund would be processed within 2-3 days. Still waiting over a week later.

29. marts 2026
Donaghy Bros-logo

Besvarelse fra Donaghy Bros

Hi there,

I've looked into this for you in the relevant departments and your refund has been processed so should be with you over the next few days, if not already!

We are so sorry for the poor communication on our end. This isn't normal protocol and I have raised your review with Management to see if we can look in to why this happened and how we can improve. I would understand if you chose not to shop with us again based on your experience, but please be assured we usually are much better at communicating and based on your review, will only try to be better in the future!

Bedømt til 5 ud af 5 stjerner

Excellent services.

They customer service is excellent and people on the phone are fantastic. I would recommend Donaghy bros. Excellent provider of home appliances and reasonable prices too. Mrs k bibi

8. april 2026
Bedømt til 1 ud af 5 stjerner

Item arrived with broken seal and resealed box

I ordered a Miele Guard L1 vacuum cleaner from Donaghy Bros, order number #3000289827.

The main issue is that the box arrived with the original factory seal already broken and the packaging had clearly been re-taped. There were also two scratches on the body of the vacuum cleaner, and I have photos showing both the packaging and the scratches.In my opinion, this does not match a genuinely new item. The product may be genuine, but it was not delivered in new, unopened condition.

Because I needed the vacuum urgently, I used it once, but that does not change the fact that it arrived with opened packaging and was not as described. I also took photos of the box and the tape, which clearly show the condition it arrived in.

I am very disappointed because I expected a new product, not one that appeared to have been opened before delivery. I will be pursuing this as a not-as-described issue.

17. april 2026
Uopfordret anmeldelse
Donaghy Bros-logo

Besvarelse fra Donaghy Bros

Hi Alex,

I am so sorry to hear the box for the item didn't meet your expectations! I've liaised with my colleagues in the Service department, and it appears your initial complaint was sent to the wrong mailbox (returns instead of service) so it wasn't picked up over the weekend when you raised this query. Now that I've seen your review, I've escalated this with the correct department and hopefully you'll have already spoken with my lovely colleague Amy.

We do apologise again for the situation and experience you had on this occasion!

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

I have had a really positive experience with Donaghy Bros. I ordered an air fryer from them which turned out to be faulty and within a few days they had collected the air fryer and sent out a new one, all free of charge. Excellent customer service and would definitely recommend them. Thank you!

17. april 2026
Uopfordret anmeldelse

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