MW Classic Cameras Anmeldelser 

Ordered a few cameras and made the payment in August. Didn’t receive anything for a month. Then in sep I got a reply & asked me to pay ( !) having already paid a month ago. I then received an Email from the owner saying they will dispatch the cameras and it’s been a month since then and I haven’t received the cameras. Despite several emails no response. Is this a fraud company?

My advice on MW Classic Cameras is to stay well clear of them as they have proven to be highly unreliable. Ordered a camera from them which I have never received. Tried calling them several times without anyone answering the phone and sent several messages via Whatsapp which were read but left unanswered. Opened a case via PayPal and only then MW Classic Cameras reacted. The money was finally refunded and this very unpleasant experience came to a good end. Could have done without the hassle though and wasted a good amount of time with them. Should have read and followed all the negative reviews about them that can be found all over the internet. Good luck to them and hopefully they will change their service and behavior if they want to stay in business.

I always find them helpful and honest in their descriptions. Reasonable prices.

Several months ago I ordered a few items from the website. My PayPal account was debited immediately. That was the last contact I ever had with MW Classic Cameras.
They ignore emails, they do not ever answer the phone. After a couple of months I raised this transaction as a dispute with PayPal who are apparently also being ignored. Hopefully I will get my money back one day.
It seems so many people have had the same experience that if you do place an order directly from their website there is a good chance that you will not receive it.
Such a shame since they have some interesting stuff for sale but I will not be back again.

I originally went to this company on recommendation from a Leica forum. Last year I put an order in of over £200. When the order status did not change in over a week I emailed them several times, but got no answer. I phoned but got no answer. Eventually I got through on a mobile number, and it turned out the major item I ordered had been sold (did not stop them taking the payment though). I ordered a cheaper alternative and the order did eventually turn up. I got a partial refund, but they did still overcharge me £4. I could not get through again and my mails where still not answered.

The items where of good quality and the prices very reasonable so I decided to forgo the £4 as it was only a small amount compared to the total.

Later on I was after a Leitz OZXVO. I looked around, silly money on eBay and not even in the UK, I searched online and found 2 in shops, the MW Classic version was a lot cheaper so I gave them another chance. Again over a week and no update on order status. I emailed several times, tried phoning all without success. In the end I open a case with PayPal.

The order status is now on hold so I have sent them another email cancelling the order. I don't think they would still be in business if they were all bad but obviously they can't cope with mail order. If I lived anywhere near their shop I may give them my custom but I can't recommend people to order from their online shop. In the end I have ordered the items from another shop and paid a little bit more; I guess you get what you pay for.

Unfortunately MW Classic has slipped from being pretty good (about three plus years ago) to now being utterly unreliable. The website entries are slapdash, often with the wrong photo for at least one item and poor descriptions which are often rather optimistic about conditions compared to the photos.

The worst aspect is the slapdash nature of their back office. It's not unusual for sold items to remain on the website for days and for emails about them to be ignored. They don't reply to emails promptly and it's extremely difficult to get through by telephone.

Their policy of taking payment immediately upon receiving the order is wrong. In a wholly manual system like theirs, payment should only be collected when the goods are dispatched (although that approach is ubiquitous nowadays, and is how automated payment systems tend to work).

I understand that Mahendra may have retired leaving David Woodford alone to do the buying and selling as well as all the back-office work. There appears to be a part-timer (maybe a relative) who helps out. But this is clearly too much work for one person, especially when there's the eBay shop too. I have dealt with MW Classic for many years and I am sure that there is no deliberate attempt to mislead customers, but 'they' just needs to 'shape up', otherwise hitherto loyal customers will desert them and more bad reviews will cripple the business.

I didn't read the TrustPilot reviews before purchasing. Big mistake.

I ordered a vintage camera from them for more than £100.

I rang a couple of days after the purchase, asking when I could expect to receive it, the guy on the phone said it was sitting on his desk, waiting to be packaged up and he would have it in the post that evening, will be with me the next day.

It didn't arrive. I rang again, he said he was snowed under, but he would definitely get it out that evening, I had his word.

It didn't arrive. I rang again, this time that guy wasn't in, the guy on the phone was part time and didn't know anything about it.

I then got caught up doing my job and the next time I rang was a week later, by which time the owner of the store had gone to Hong Kong on a buying trip. The same part time guy said he didn't know anything, looked around for the model that I had purchased, but couldn't see it. He let slip that he hadn't seen one of those models in their shop for a long time...

I chased again a week later, the owner still away. The part time guy agreed to message him to ask him about the camera. I called again the next day, and apparently the owner had said he didn't know what happened, but told the part time guy to give me a refund.

They didn't do the refund. Blah blah, we're now two months later, I've rung them another 4 or 5 times, still no refund and no camera. Have now started a claim through PayPal, but I don't hold out much hope of getting this money back.

I've emailed Islington trading standards, but their website essentially says that they don't care about this stuff.

So I am now heading off to set up a spoof website selling diamonds, and when no one receives their diamonds but I keep all their money, apparently no one will challenge me. I'm going to be rich!

Avoid this company. They are either criminals or horrifically incompetent.

DONT USE , NOT WORTH THE RISK, I DONT EVEN KNOW IF THEY ACTUALLY EXIST!!!
I should have known better after I had to get Paypal to get my money back on my first order.
Then a few months later , after reading some good reviews I thought I'd try them again.
So I placed a second £100 order a couple of weeks ago.
Guess what, no response, no replies to emails etc, so once again I'm having to use Paypal to get my money returned!
Now nearly a month later and still no response from MW let alone goods or a refund!!
ABSOLUTELY APALLING

A small order, Hasselblad filter for 23 quid including postage. Never arrived. I found it difficult to contact this company as they ignore the online contact form and the answer phone works overtime. When someone did pick up this person claimed no knowledge of the order and promised to inform David Woodford. I've never been contacted so went off to PayPal for a refund. Resolved today in my favor as PayPal stated they had not received any contact from MW. You have been warned. Read the other bad reviews. This is not a one off case. I only wish I had checked trust pilot first.

My experience of dealing with this company has so far been a positive one. I placed an order on the Monday and received it by midday on the Wednesday. The quality of the items was of a good standard. David comes across as professional and as a result I have now placed a larger order. I'll update my review once this order has been received.

Totally unprofessional firm - avoid!
13 December 2018. Placed order online. Received confirmation of order from the seller immediately.
19 December 2018. Saw very bad reviews on TrustPilot so I asked
seller by e-mail to confirm that the item is on its way and its tracking number. No reply. Ominous?
3 January 2019. Telephoned seller, saying I would give them one more chance to redeem themselves. Either send the item by special delivery to arrive next day or else I would initiate a claim through PayPal. Seller said he would phone me back before 5pm. No call back was received (I did not leave the house, so not a missed call).
4 January. Nothing received by post, so I have asked PayPal to recover my payment.
This sort of grief would not happen with a professional, trustworthy seller. I wish I had checked out their reviews on TrustPilot before I tried to do business with them.

I ordered a lens and paid £10 delivery, not only did I not receive the lens but no reply to my emails including the ones via PayPal. For £10 delivery I would expect an in stock item to be shipped within 48 hours. This has now been escalated with PayPal as a dispute. 16 days after ordering I am still without my lens or any communication from this company.

Three times now I have tried to use this company. Three times it has failed miserably. Time 1 - "bought" Mamiya 6 from their website; waited; waited. Nothing. Emails. Phone. Nothing. Started paypal refund process - then they got in touch saying it was sold to someone else. Vowed never to use them again.
Couple of years Later - time 2, gave them another chance, Small Werra camera. Actually sent a camera this time. But wrong one. The other one was gone.
This year. Third time lucky? Fujinon lens - basically, same as the the Mamiya. "Bought" off website. Nothing. Nothing. Eventually - "Despite searching several times for the lens regrettably I have to tell you we no longer have it in stock".

Three times is enough for me. Take heed. If you do want to risk it (I wouldn't) make sure you use paypal or credit card to cover refund.

Better still - shop elsewhere - there are at least four other vintage camera shops that I have used a lot, never a problem (and one other notorious one that, yes, you should avoid).

Paid for camera bag. Never received it... Emailed, phoned them, no contact at all. Stay away from these guys!

No delivery, no replies to e-mails. Luckily got my money back from Paypal, but this is really not the way to do business online.

I doubt before purchasing from mwclassic due to the reviews here. I gave it a try. Yes they didnt replay my email for requesting more photos, but they did update the photos on its own site. It just take 2 days and I got the camera from UK to Hong Kong. And the camera was great. No problem with their website in my case.

Placed an order with this company and didn't receive it. They don't answer their phone or respond to e-mails, very rude! I now have the hassle of getting my money back from Paypal, which luckily was only a very small amount. I'll never buy from this company, how do they stay in business???.

I quite like these guys, I've shopped with them a few times and picked stuff up from their premises. Having done that I can see why they might generate a few complaints because it is a bit chaotic, but they do seem like decent people.

Ordered in december 17, payed via credit card. Never delivered purchased camera, no reülies on email, called twice, never received my order...

Orders a Leica R5 with 28 to 70 vario Elmar and a motor winder on 16th May.
Got a call from the shop saying the winder did not have a grip with it (one was show in the listing pic)
O k I said I can live with that... and they knocked £20 off the bill.
Anyway camera came on the 21st so unboxed it and check it... no focusing screen!!!! how in Hell am I supposed to use it without a screen.
Called the up moments after unboxing it and got through. 'So sorry...dont know how it happens. We'll send it straight out..
Got nothing after a week...
Sent e-mail...no reply and no screen...
So after three weeks I went on eBay and bought one myself instead of waiting for something they don't appear to have any intention in sending .
The winder was no better. It had six of the oldest Duracells I have seen, so old in fact that they had burst in the drive and leaked all over the contacts.
As a camera shop goes it's one I will NEVER ever use again. The equipment is not checked, even the most basic glance would have shown up a missing focusing screen and the rotten batteries.
Awful....