Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
I have purchased a few bikes from MTB Monster this year and I can't say enough how great they have been. Communication is superb, I was kept informed of bikes on order and any promise to reply on a... Se mere
Virksomheden har svaret
Ordered an Orbea from MTB Monster. Fast, clear communication and really good support throughout. Delivered on time, well packed, and my local mechanic was impressed with the quality of the build. Very... Se mere
Virksomheden har svaret
Excellent team! I had my Orbea in the basket for a while whilst shopping around. I believe it was Hannah who actually rang me and mentioned they had the best price match! Awesome customer service and... Se mere
Virksomheden har svaret
Mountain Bike & E-MTB Specialist Dealer of the worlds best bikes: Santa Cruz, Yeti, Orbea, Trek, Whyte, Nukeproof, Cube, Transition, Evil, Mondraker & Marin.
Unit 4a-5 Fairfield Business Park, Longsight Rd, BB2 7JA, Blackburn, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bike was ready on time and the Staff were very friendly and knowledgable

Besvarelse fra MTB Monster (Mountain Bike Shop)
Purchased an E-MTB a Mondraker Crafty Carbon RR, MTB Monster were brilliant from the girls in sales to the technician who fitted the Invisiframe to the frame phoned to advise about putting different coloured stickers on the forks to make them.stand out. The bike arrived set up for my weight and well packaged I'm very pleased with MTB Monster and would definitely recommend them.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Excellent company and would highly recommend them. Their communication is excellent, I was kept up to date all the way through my purchase.
When my new bike arrived I had a couple of issues that were quickly resolved. MTB Monster couldn’t have been more helpful.

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Besvarelse fra MTB Monster (Mountain Bike Shop)
The whole process of buying my bike was easy and seamless. The staff were extremely helpful when I needed to call them.
The delivery process was unproblematic: there were regular updates about when it will be delivered. It arrived on time.
No complaints whatsoever.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Georgia the staff member who helped me choose my first e-bike was exceptional in the knowledge and advice.
Can highly recommend

Besvarelse fra MTB Monster (Mountain Bike Shop)
Great service with friendly and knowledgeable advice given when looking to buy a Cube e bike. Deal was done and the well wrapped bike delivered 3 days later. Would highly recommend MTB Monster!

Besvarelse fra MTB Monster (Mountain Bike Shop)
Brilliant service from start to delivery of my bike, good price too

Besvarelse fra MTB Monster (Mountain Bike Shop)
Helpfull staff ,great service and prices.

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Besvarelse fra MTB Monster (Mountain Bike Shop)
Purchased my bike at MTB Monster using Cycle2Work voucher, excellent communcation, knowledge and good service throughout.

Besvarelse fra MTB Monster (Mountain Bike Shop)
I bought 2 ebikes in MTB Monster. They have good communication and keep contact with me the progress. Very good seller.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Great friendly service from start to finish when ordering and collecting my new Cannondale MTB. Thanks

Besvarelse fra MTB Monster (Mountain Bike Shop)
What can I say other than the level of service from beginning to end, has been nothing short of amazing.
I purchased an emtb with MTB Monster through cycle to work scheme. It was competively priced, also I read some reviews which we're very positive and therefore proceeded with the purchase.
As I said, the communication, the guidance, the efficiency up to arranging the collection, was so easy for myself, which these days is rare in customer care. And also the day of collection went so smooth, the chap who went through everything with me whilst I slurpped a nice coffee they provided, all added up to a super service, with which I can only say thank you for the experience 10/10.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Changed my mind about an order and the team was on the ball sorting it out for me. I was kept updated throughout the process and the bike arrived well packed and with all needed instructions. Couldn’t be happier about price and service.

Besvarelse fra MTB Monster (Mountain Bike Shop)
The customer service and sales process from initial enquiry, visiting to try bike in person to final sale was great. They kept me informed every step of the way and even took details to get the bike setup for me as best as possble ahead of time (fork and shock sag etc).
Everything went smoothly and on schedule. I was impressed with the knowledge and friendlieness of the staff, there was no pushy sales patter or anything like that.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Great service, great prices can't fault so far after my first E MTB bike purchase from MTB Monster 3 three months ago.
All good.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Had my husqvarna HC5 now for just over a week and I’m absolutely in love with the thing 😍 this is my 3rd bike off these guys in 3yrs and you cannot fault the service, top job again 👍

Besvarelse fra MTB Monster (Mountain Bike Shop)
I'm very impressed by the friendly and efficient service offered by MTB Monster. Im thrilled with The bike recieved and packed really well. Thankyou. Highly recommended

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Great service speedy delivery, really easy to deal with , great product

Besvarelse fra MTB Monster (Mountain Bike Shop)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.