Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
I have purchased a few bikes from MTB Monster this year and I can't say enough how great they have been. Communication is superb, I was kept informed of bikes on order and any promise to reply on a... Se mere
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Ordered an Orbea from MTB Monster. Fast, clear communication and really good support throughout. Delivered on time, well packed, and my local mechanic was impressed with the quality of the build. Very... Se mere
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Excellent team! I had my Orbea in the basket for a while whilst shopping around. I believe it was Hannah who actually rang me and mentioned they had the best price match! Awesome customer service and... Se mere
Virksomheden har svaret
Mountain Bike & E-MTB Specialist Dealer of the worlds best bikes: Santa Cruz, Yeti, Orbea, Trek, Whyte, Nukeproof, Cube, Transition, Evil, Mondraker & Marin.
Unit 4a-5 Fairfield Business Park, Longsight Rd, BB2 7JA, Blackburn, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just received a transition ripcord for my son and I couldn’t be more happy with the service. The bike came quickly within the timescale given. I was kept informed at every step. Would definitely use again and would 100% recommend.
Thank you

Besvarelse fra MTB Monster (Mountain Bike Shop)
Fantastic service, friendly helpful staff. Kept me updated with delivery date and delivery instructions. 100% recommend using MTB Monster.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Staff were great and friendly. Massive range of bikes available.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Excellent informed, attentive and friendly customer service. Made me feel like a valued customer. Prices are very competitive. I'll be going to MTB Monster first for future purchases. 5⭐

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Good communication, speedy turnaround, good delivery service, great price. Love the Marin!

Besvarelse fra MTB Monster (Mountain Bike Shop)
Ordered a new Mondraker Crafty XR from MTB Mondter in December. It took some time to deliver in Guernsey BUT I got it before Christmas
More importantly, their communication was great and I had to complete and personal dimensions forms - height and weight etc. this meant that my bike arrived completely dialed. The Ohlins suspension was set up to such a great extent, I did not have to touch it - I just checked base pressures before riding expecting to make a change. Didn’t need to it was perfect. Did a day at Bike Park Wales and the bike was mint. Really chuffed.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Purchased a MTB Trek just before Christmas. Really good communication from MTB monster. Delivery was quick and convenient. very impressed with the bike. highly recommend MTB monster. thanks again!

Besvarelse fra MTB Monster (Mountain Bike Shop)
Bike arrived on time, constant emails keeping us up to date with things bikes brilliant couldn’t off went any better would recommend to anyone thanks MTB

Besvarelse fra MTB Monster (Mountain Bike Shop)
Great price, good communication and two person delivery team made the process easy. I would recommend MTB Monster to anyone thinking of buying a bike.

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Great service. Good communication throughout the sale. Highly recommend.

Besvarelse fra MTB Monster (Mountain Bike Shop)
The service of MTB Monster was excellent they were very helpful they also kept me well informed, Delivery was very good and the delivery company was very helpful.
Overall service was great and the price was unbeatable

Besvarelse fra MTB Monster (Mountain Bike Shop)
Very nice bike decent price very good servis and explanation fast delivery highly recommended MTB Monster

Besvarelse fra MTB Monster (Mountain Bike Shop)
I’ve bought a bike from here before and came back to buy my sons e-bike the staff are great and really helpful I definitely recommend buying from here, thankyou

Besvarelse fra MTB Monster (Mountain Bike Shop)
Tired of the spam from these people. Clicked unsubscribe several times but the spam just keeps coming.

Besvarelse fra MTB Monster (Mountain Bike Shop)
AMAZING! I looked at many different sites when I was thinking about buying a new bike and chose MTB Monster as it had the best deal on the bike I wanted. However, I would have gladly paid more if I had known what amazing service I was going to get, as well as a fantastic bike.
I ordered my bike one day, it was dispatched the next and then I heard from the delivery company that it was being delivered the following day!
I was kept fully informed of the process both by MTB Monster and the delivery company.
My bike was well packed and MTB gave full instructions on how to put the bike together (which only involved putting the handlebars and front wheel on).
I phoned them on one occasion just on a query I had about the bike and my call was answered and dealt with immediately. I also had an online chat which was also most helpful.
I cannot fault MTB one single bit and would highly recommend them to anyone.
The bike is amazing too!

Besvarelse fra MTB Monster (Mountain Bike Shop)
Found a great deal with MTB monster, their communication was excellent and timely. Bike was delivered and it was very well packed and everything easy to find. My only very slight criticism would be they used another bike box to send my bike in, not a major issue but caused a slight panic as it was unloaded by the delivery team, not sure why they wouldn’t use original boxes? But all in all, highly recommended and would use again for a purchase of another bike!

Besvarelse fra MTB Monster (Mountain Bike Shop)
So I went into MTB Monster not actually thinking I would walk out with one, The advice I was given was unbelievable and really helpful. The showroom is jaw dropping. I was hoping to ride Snowdon the next day (but my riding buddy was a letdown) so I ended up riding rivington, and wow what a difference it is riding an emtb. The mondraker chaser is amazing, such a fun bike to ride. A massive thank you to everyone involved in helping me out

Besvarelse fra MTB Monster (Mountain Bike Shop)
Excellent service, staff so helpful, would highly recommend

Besvarelse fra MTB Monster (Mountain Bike Shop)
My new EMTB purchase from MTB Monster was very easy using their website from my mob phone. A friend who had previously purchased his own bike from them had recomended Mtb Monster and recomended the bike as being on good value offer:
(Trek Rail 9.5 Gen 4 2024). Once I had paid my deposit the order was processed and the bike was safely delivered in the timescale and within the 3hr timeslot they provided by email. Note they adjusted the suspension for my weight and reassured me of suitability when I contacted them over some doubts about sizes. The bike was obviously set up well with all checks ticked and signed for! I only had to fit: front/wheel/pedals/handlebar.
Since purchase I have taken the bike on an off road "Trip Callander to Killin" and although not Enduro trail I'm over the moon with bikes performance.

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Very pleased with how my ebike was delivered. Well packaged and clear instructions to put it together.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.