Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bike is great ,but paid for it to be tubeless,but found the rear losing air ,when looked into it your fitter had left the centre rim tape under the new tubeless tape causing sealant to creep through t... Se mere
Virksomheden har svaret
I have purchased a few bikes from MTB Monster this year and I can't say enough how great they have been. Communication is superb, I was kept informed of bikes on order and any promise to reply on a... Se mere
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Ordered an Orbea from MTB Monster. Fast, clear communication and really good support throughout. Delivered on time, well packed, and my local mechanic was impressed with the quality of the build. Very... Se mere
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Excellent team! I had my Orbea in the basket for a while whilst shopping around. I believe it was Hannah who actually rang me and mentioned they had the best price match! Awesome customer service and... Se mere
Virksomheden har svaret
Mountain Bike & E-MTB Specialist Dealer of the worlds best bikes: Santa Cruz, Yeti, Orbea, Trek, Whyte, Nukeproof, Cube, Transition, Evil, Mondraker & Marin.
Unit 4a-5 Fairfield Business Park, Longsight Rd, BB2 7JA, Blackburn, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just purchased my whyte 180 works fantastic bike,staff at Mtb monster was all brilliant that I spoke to helped me with my order and got me sorted with everything I need thanks again to all at Mtb monster team

Besvarelse fra MTB Monster (Mountain Bike Shop)
After buying a new Transition MTB from MTB Monster last summer I've just been back for the bike to have a service and a few repairs. Fantastic service and very friendly and knowledgeable staff. Would highly recommend MTB Monster if you're looking for a new bike or after a trustworthy place to get repairs and services carried out.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Very professional. Whole process was nice and easy. Excellent work . Thanks MTB Monster's. Highly recommend 👌

Besvarelse fra MTB Monster (Mountain Bike Shop)
Great bike at a great price. Very helpful staff.

Besvarelse fra MTB Monster (Mountain Bike Shop)
I spotted a great deal on MTB Monster which also qualified under the Bike2Work scheme. The MTBM team took time to explain how this worked. I placed my order and had great, regular communication from them all the way through the process.
My company were very slow at processing the payment through the scheme but MTBM were always very patient and willing to help.
My new MTB was delivered all prepared with an inspection note, shock and tyre pressures highlighted.
I can't recommend them highly enough; thank you MTB Monster.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Nice smooth transaction with good communication throughout. Thrilled with the bike. 5 stars.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Great service from start to finish. Really happy with my new bike😀

Besvarelse fra MTB Monster (Mountain Bike Shop)
All the staff I dealt with were extremely polite and very helpful the whole experience of purchasing a bike was made simple thank you all so much

Besvarelse fra MTB Monster (Mountain Bike Shop)
Excellent customer service, communication and the bike arrived perfectly setup.

Besvarelse fra MTB Monster (Mountain Bike Shop)
MTB MONSTER
They were helpful and gave me good advice. The Trek is pretty good for me.
Thank you MTB

Besvarelse fra MTB Monster (Mountain Bike Shop)
Very good buying experience from mtb monster and very helpful Answered all the questions that I wanted to know before buying new e-bike

Besvarelse fra MTB Monster (Mountain Bike Shop)
Very friendly and responsive staff. Great Bike selection. Obviously they know what they are doing.

Besvarelse fra MTB Monster (Mountain Bike Shop)
So glad I discovered MTB Monster. I’d originally gone to my local bike shop looking for previous years model that was in the sale. They basically told me it was impossible to get one and said they’d even checked with Orbea. They were intent on pushing the new full price model on me. Found these guys online and took a chance driving to Lancashire from North Wales. I was looked after by Hannah whose knowledge about the bikes and helpfulness were invaluable. Didn’t have my size in stock, but they checked with Orbea and, surprise surprise, were able to offer me the sale model, in my size and in a choice of three colours. The only issue was that it would take up to two weeks to arrive. Well, for the saving I was making I could live with that, although I still had a seed of doubt at the back of my mind. I shouldn’t have worried!! Their communication was second to none, keeping me constantly updated of the progression of the order. The bike arrived and they contacted me during the build to check body measurements and how I wanted things set. It actually arrived early. Went to pick it up in person, although they offer free delivery, and had a great hand over from one of their bike mechanics who ran through everything with me. End result, chuffed to bits with the bike and would now shop nowhere else, even though it is a hike!! Honesty is everything for me so I highly recommend MTB Monster.

Besvarelse fra MTB Monster (Mountain Bike Shop)
My first bike order from MTB monster ( Marin rift zone e1) from putting my order in over the Easter break I was kept upto date with everything from the bike coming from supplier to MTB being built ( I was even asked what my rider weight was to set-up suspension ) I've ordered 4 new bikes online before this one and have never been asked this nice touch. Delivery was well informed and given a timeslot for the day, I would recommend MTB monster for the quality of service best prices and 0% finance. Oh and the MARIN RIFT ZONE E1 IS ONE HELL OF A BIKE.

Besvarelse fra MTB Monster (Mountain Bike Shop)
The service I received from MTB monster was excellent.
When I was deciding which bike to buy their pre-sales gave me impartial advice based on what I was asking and what I was looking g for. They didn’t just point me to the most expensive.
I then ordered a bike on cycle to work. They made the process clear simple and easy.
The set up of the bike was checked by their mechanics and set up to my dimensions.
The delivery was communicated and delivery company even called an hour before arrival to check I was in etc.
On top of the excellent service - the bike is ace!! Would highly recommend the MTB monster team

Besvarelse fra MTB Monster (Mountain Bike Shop)
Great experience, cheapest relative price including accessories on the internet. Had to wait while the bike was imported and prepared but, was kept informed of the progress at regular intervals. Delivery was also good and packaged well…….many thanks

Besvarelse fra MTB Monster (Mountain Bike Shop)
Bike was ordered, assembled and delivered quickly. The bike was set up and then properly packed for shipment. Very happy with the packing. Always a worry when courier is delivering a bike but this was very well packed and protected. Couriers were great. Really happy with the whole transaction. Aime is very helpful and communication was excellent.

Besvarelse fra MTB Monster (Mountain Bike Shop)
all the staff were very friendly and helpful especially our salesman Mat and the ebike was a great price

Besvarelse fra MTB Monster (Mountain Bike Shop)
I knew which e-MTB bike I wanted and they had it for a great price. Their communication through the whole process was spot on, and the bike arrived well-packaged and on time.

Besvarelse fra MTB Monster (Mountain Bike Shop)
Would normally buy from a local bike shop but gave these guys a go and they were very helpful,called in store and tried out a bike for size and was given good advice,definitely would recommend a visit and would use again 👍

Besvarelse fra MTB Monster (Mountain Bike Shop)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.