Motofix Group Anmeldelser 

372
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I collected my BMW 330e M Sport today after having the front bumper repaired and painted, and I’m extremely satisfied with the results. The paintwork is perfect, and the colour match is spot on! M... Se mere

Bedømt til 5 ud af 5 stjerner

I took my Subaru to Motofix in Oxford to repair a severe scratch on two doors resulting from my too close encounter with an invisible wall. I accepted their fair quote, they took the car in 2 weeks la... Se mere

Bedømt til 5 ud af 5 stjerner

To start with everyone was very accommodating in as much as my wife needed the vehicle to ferry the hounds to and fro to vets. All the staff couldn't do enough to assist and we were kept up to date wi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After having an argument with a pillar, naturally my beautiful Porsche Mecan came off worse - I sought the help of Motofix who have helped in the past, and I wasn’t disappointed. Motofix Aldershot pu... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Automekaniker
  2. også i
  3. Autoværksted
  4. Buleudretning
  5. Hjulindstillingsservice
  6. Pladeværksted

Skrevet af virksomheden

Established in 1997, Motofix Group is an independent, award-winning accident repair and vehicle bodyshop network with nine centres across the South of England. We work with leading insurers and motorists to deliver safe, high-quality car body repairs and crash repairs to exact manufacturer standards. Motofix holds approvals from 10 automotive manufacturer groups representing 20 individual brands, and every site is BSI 10125 Kitemark accredited for vehicle damage repair. Our centres are equipped to carry out structural repairs, aluminium repairs, ADAS calibration, and Hybrid and Electric Vehicle repairs, supported by continued investment in advanced repair technology and world-class technician training. Whether managing an insurance claim or arranging a private vehicle repair, our focus is simple: to make the process as smooth and stress-free as possible through expert workmanship, clear communication, and genuine customer care at every stage.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

372 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(372)

40 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Really friendly and helpful service

Really friendly and helpful service. My car was collected and delivered back to my home, the repairs were carried out extremely quickly and the quality of the work was excellent.

18. august 2023
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Besvarelse fra Motofix Group

Thank you, Julie, for your valued feedback, glad the team delivered a great customer experience. Sincerely, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Proper job!

Very efficient team from start to finish. Awesome repair job, promptly completed and looking like new!

15. august 2023
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Besvarelse fra Motofix Group

Hi Jean, thank you for the 5 stars, glad we delivered a quality repair. Kind regards, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Superb job done!

I accidentally argued with a sturdy bollard protecting a a local petrol pump, even though my sensors were screaming at me to avoid it! 14 years no claim, and one act of stupidity I am still kicking myself over! Anyway, my insurer told me not to be hard on myself, and hitched me up with Motofix. They fixed a date for August, but then found a spare window in July, so they collected my car, left me a nice automatic courtesy car, then did the job within 4 days (they did jump the gun by promising a return 2 days earlier - but they had got confused over 2 identical colours and models!). Superb job done, and very courteously. Just one piece of advice for their delivery staff - show me how to open the fuel filler cap on the courtesy car. Not even the internet could help me!

29. juli 2023
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Besvarelse fra Motofix Group

Thank you Douglas for your valued feedback. Kind regards, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Thank you

Fantastic service from collection to delivery.

My car is my pride and joy. When I had a third party drive into my side, I was naturally gutted and apprehensive towards getting her fixed again.

Should not of worried. Motofix Swindon took good care, they collected within an allocated time slot and kept myself regularly updated with communications.

Once I received my vehicle back, again within the allocated time slot. It was apparent that much care and attention had been carried out with regards to the repairs. I am stunned with the finish and genuinely chuffed.

Many thanks to all the staff at Motofix Swindon. A really professional service.

28. juli 2023
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Besvarelse fra Motofix Group

Wow Patrick, fantastic feedback, lovely to hear that we helped restore your pride and joy to its former glory while delivering a great customer journey. Can't thank you enough for you kind words. Best wishes, Carla Farrell, Customer Service Manager, Motofix.

Bedømt til 5 ud af 5 stjerner

Easy, luxurious and quality experience with Motofix

A different experience from what I'm used to elsewhere, they insisted on collecting and delivering the car and even worked around me - it felt luxurious and gave me so much time back (no train home ;). I also noticed that whoever I spoke to on the phone was friendly and happy, this was a nice change and refreshing as it can be stressful when you have to speak to people in a bad mood or who are short with you . The key thing though, the work done was high quality, I'm very pleased.

30. maj 2023
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Besvarelse fra Motofix Group

WOW Jane, great feedback for our Aldershot team, they will be delighted. I am please to see the team looked after you during your repair journey. Thank you for sharing. kind Regards, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant service thanks

Absolutely brilliant service thanks, always kept me up-to-date ref repair of vehicle

24. juni 2023
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Besvarelse fra Motofix Group

Hi Aaron, I am pleased to hear the Swindon Team delivered a great customer service and looked after you during your repair journey. Thank you for sharing. Kind Regards, Carla Farrell, Motofix.

Bedømt til 2 ud af 5 stjerner

I can’t believe I am having to write…

I can’t believe I am having to write this review.
I have been a customer of Hastings for 3 years now, never once made a claim but back in JANUARY a third party went into the side of my car (so not even my fault) after endless emails, phone calls enterprise finally called and then passed me on to Motofix. This was in April so 4 months after the incident, the earliest date Motofix could get my car in was the 13th June! I needed a courtesy vehicle because of work commitments and from booking the 13th June in April until that date continuously tried to contact enterprise, Hastings and Motofix regarding getting a courtesy car to which no one wanted to get back to me, confirm or chase so as it got closer to the 13th June Motofix got back to me via email and suggested contacting Hastings…. I unfortunately and frustratingly had to cancel. I tried calling Motofix and even my partner left voice messages. No response, not even to reschedule.
I have no idea where to turn now as it’s a lot of damage to my car and the third party has totally accepted fault. You insure your car for this reason but you can’t actually get anything resolved. 6 months on and my car is still damaged.

16. juni 2023
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Bedømt til 1 ud af 5 stjerner

They will send you from pillar to…

They will send you from pillar to post!….and act as if they doing you a favour for using their services…..

23. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Hello Thomas, We do value our customer's opinions and would like to thank you for bring this to our attention. Please feel free to contact me directly to discuss further at cfarrell.gs@motofix-arc.co.uk. Yours sincerely, Carla Farrell, Customer Service Manger, Motofix.

Bedømt til 5 ud af 5 stjerner

Great customer service

Very easy and simple process, didn’t take much time at all, team members were friendly and helpful.

10. maj 2023
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Besvarelse fra Motofix Group

Great feedback Sophie, thank you for sharing. Kind regards, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Repairs to Audi

Motofix staff at High Wycombe kept me informed at all stages of the repair and were easy to contact. They contacted the insurance company on my behalf and negotiated all the work that was needed on the car. My car had to go to an approved dealer for electrical work to be carried out and, unfortunately, the dealer twice cancelled my booking. Although Motofix couldn't do anything about the cancellations they were very apologetic and arranged for my car to go to the dealer at the next possible times available.
The bumps were straightened out and paintwork match impeccable!

18. april 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Wow Tim, Can't thank you enough for the feedback, so glad the team at High Wycombe met you expectations, delivered a great customer journey and restored your car to its former glory. Thank you for sharing. Kind regards, Carla Farrell, Customer Service Manager, Motofix.

Bedømt til 5 ud af 5 stjerner

Efficient service

Efficient service. Good comminication

11. april 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Thank you Edward for your valued feed back and 5 stars. Kind regard, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Excellent and efficient service from…

Excellent and efficient service from start to finish. Wouldn’t hesitate in recommending Motofix.

4. april 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Thank you Phill for your kind words and recommendation. Best wishes, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Everything from start to finish was…

Everything from start to finish was smooth and convenient. Great communication from the team, and my car was repaired as if the scrape never happened.

24. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Hello Connor, we are delighted to read everything went so smoothly and the team delivered a quality repair. Thank you for sharing, Warm wishes, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

Motofix the repair on my vehicle was a new door and some scratches else where on the bodywork

Motofix the repair on my vehicle was excellent the staff at Northampton very nice ,customer service very good I would certainly recomend them they know what are doing a big thank you .

20. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Wow Kevin, great feedback, the team will be delighted. I am pleased to hear our Northampton team looked after you during your repair journey. Regards, Carla Farrell, Customer Service Manager, Motofix.

Bedømt til 5 ud af 5 stjerner

Thank you today for fixing car dent…

Thank you today for fixing my car dent today. Very helpful and such a great people very approachable. All the best.

22. marts 2023
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Besvarelse fra Motofix Group

Hello Arren, lovely to hear we helped restore your car to its former glory. Thank you for your recommendation. Best Wishes, Carla Farrell, Motofix Accident Repair Center.

Bedømt til 5 ud af 5 stjerner

5* repair centre

Absolute pleasure to use this repair centre, excellent customer service always kept us informed of what was happening with our repair. Top class repair work done.

22. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Delighted to read your review Clodagh, glad we delivered a quality repair and a great customer journey, thank you for sharing. Best wishes, Carla Farrell, Motofix.

Bedømt til 5 ud af 5 stjerner

What a pleasure to deal with a company…

What a pleasure to deal with a company from start to finish. Everything they said they would do was done efficiently.
I would have no hesitation referring Motofix for level of service.
Thank you to all the staff I have dealt with. It was painless.
Howard JOFFE

6. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Motofix Group

Hello Howard, we are delighted everything went so smoothly and will share your review the the team at Aldershot. Thank you for the 5 stars and your kind words. Bet Wishes, Carla Farrell, Motofix.

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