Motor Angel Anmeldelser 

157
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Having read all the negative reviews I couldn’t believe people’s reaction to claims. I have just taken out my second MotorEasy policy. Initially I was turned down because of the cars... Se mere

Bedømt til 4 ud af 5 stjerner

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... Se mere

Bedømt til 1 ud af 5 stjerner

Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... Se mere

Bedømt til 1 ud af 5 stjerner

I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Autoværksted

Om Motor Angel

Skrevet af virksomheden

NEW BUSINESS FOR APPROVED WORKSHOPS 

10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:

  • Bookings
  • Quotes
  • Jobsheets
  • Invoices
  • Customer CRM 
  • Digital service history

TRADING PLATFORM FOR AUTOMOTIVE FLEETS

Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:

  • Servicing
  • MOT tests
  • Diangosis
  • Repairs

Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals. 

Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency. 

 


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

157 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(157)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Used MOT Angel for the first time today including the pick up and delivery service, and I cannot fault them. The customer service is absolutely first class, calling me before, during and after the MOT to confirm everything was in order. Even when there was a little problem (the garage had not given me the MOT certificate), they contacted the garage and I had the certificate in my possession within half an hour. I will certainly not hesitate to use them again.

10. marts 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

MOT Angel

Excellent Service work done as per Manufacturers Spec, highly recommended.

22. februar 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant Service - would highly recommend

As someone with very little car knowledge, I often find garages intimidating. It was great to find a company that could liaise directly with the garage and take the hassle/stress out of a car Service and MOT. They explained everything clearly to me in a non patronising manner which was very much appreciated. Very friendly, knowledgeable staff, I couldn't recommend MOT Angel more.

11. februar 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing

Absolutely a first class service, it was seamless and I was kept informed all of the way,simply brilliant.

10. februar 2017
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid

I bought a second hand car from a dealer that came with a warranty provided by MOT Angel. After just 6 weeks the clutch failed, after contacting MOT Angel I was told i could get my local garage to recover it and take a look. The garage then gave me a quote which i submitted to Warranty Angel, firstly I was told that no money would be refunded as the work had been carried out. I then explained that this wasnt the case and this was a quote (more days of dragging it out), they then came back with a derisory offer of £192 towards a bill of £950. Apparently if i'd read the small print, they will only pay for HALF the labour and parts and you also need to contribute £50 towards each failed part. The quote from the garage was to replace the complete clutch and I understand that the warranty company will only pay for failed parts. In the end I have just seen £151 appear in my bank account (the final clutch bill was £1052), there is no explanation as to why its now even less than their first offer, I can't be bothered to even call them anymore, I will just get told its all in the small print and fobbed off with some excuse, I'll leave you to decide if you think £151 towards a repair bill of £1052 constitutes a warranty repair.
I will certainly not be buying any car from any dealer that uses MOT Angel as its warranty in the future.

4. januar 2017
Bedømt til 4 ud af 5 stjerner

Peace of mind

Dames was helpful, clear and to the point. Kept me updating didn't have to deal with a Garage fighting issues and costs. It would of been perfect if you covered advisories on MOT or even gave some sort of discount if work is to be carried out.

7. november 2016
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

not happy with service

I bought a car warrentry for 1 year when I buy my car from garage.They told me warrenty cover everything.After few days I noticed a engine problem.Car keep stalling while driving.I called mot angel and they made an appoinment for me to a local garage for diagnosis.They charged me £72 only for diagnosis.I was told my car got some problem warrenty doesnt cover.Some guy from mot angel called me to say i have to pay nearly £800 to fix the car.I couldnt afford to pay £800 so they gave my car back.I spend £72 for nothing.

After that I took my car to a local garage and fixed it.They only charged me £50.My car is running well since then.

I regret spending so much money for buying this type of warrenty.

7. november 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing, courteous and stress free service

I cannot thank MOT Angel/Motoreasy enough for the hassle free service I've was provided with recently on my Jeep's first service. They were not only loads cheaper but I didn't have to do anything at all. The garage collected my car and delivered it back to me when it was all done. I needed new tyres but Stephen (from Motoreasy) called me to go through all my options from a neutral stance and had researched the best possible price for the tyres my car needed. He conveyed this back to the garage (who I didn't even need to speak to, which was a bonus). Dane also called me throughout the day with important updates so I knew what was going on. I cannot recommend this company enough. Thank you, I will be back for my service next year.

20. oktober 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

MOT Angel Warranty Claim

MOT Angel, handled my warranty repair from start to finish.

They provided updates throughout the process and took the hassle out of chasing up the garage and dealing with the warranty claim.

All i had to do was drop off and pick up the car.

All i can say is absolutely brilliant service. Cannot fault them, Ian was excellent.

5. oktober 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent communication and service

This is my first experience of MOTANGEL and so far it has been very positive, mainly due to their excellent communication. I have been kept posted of all developments at all times removing the anxiety usually involved with services, etc. My car was picked up and retuned as arranged and all work needed and costs were carefully explained in a non-pressurised manner by Ian. So far, I would highly recommend them.

28. september 2016
Uopfordret anmeldelse

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