Having read all the negative reviews I couldn’t believe people’s reaction to claims. I have just taken out my second MotorEasy policy. Initially I was turned down because of the cars... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... Se mere
Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... Se mere
I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Motor Angel
Skrevet af virksomheden
NEW BUSINESS FOR APPROVED WORKSHOPS
10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:
- Bookings
- Quotes
- Jobsheets
- Invoices
- Customer CRM
- Digital service history
TRADING PLATFORM FOR AUTOMOTIVE FLEETS
Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:
- Servicing
- MOT tests
- Diangosis
- Repairs
Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals.
Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency.
Kontaktoplysninger
Storbritannien
- admin@motorangel.co.uk
- www.motangel.co.uk
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Warranty
So far i am very happy with the service but it is early days as i have only had the policy a month!.
How long would it take to wash the car and vac
Every car service has had car washed and slight valet
Good service
A little pricey for what they do but got me to do my service that I kept putting off
Fantastic customer service
Used MOT Angel for the first time today including the pick up and delivery service, and I cannot fault them. The customer service is absolutely first class, calling me before, during and after the MOT to confirm everything was in order. Even when there was a little problem (the garage had not given me the MOT certificate), they contacted the garage and I had the certificate in my possession within half an hour. I will certainly not hesitate to use them again.
Motor Angel
Great service. Kept well informed by Adam on the progress of repair.
Very professional.
First Class Service I could not have wished for more!
From diagnosis to repair then through to picking up the car my entire experience was handled politely, professionally and, best of all free as it was covered by my warranty.
MOT Angel
Excellent Service work done as per Manufacturers Spec, highly recommended.
sorted problem out great.
Were great at sorting out the car. Only lose one star for very delayed email reply system.
Brilliant Service - would highly recommend
As someone with very little car knowledge, I often find garages intimidating. It was great to find a company that could liaise directly with the garage and take the hassle/stress out of a car Service and MOT. They explained everything clearly to me in a non patronising manner which was very much appreciated. Very friendly, knowledgeable staff, I couldn't recommend MOT Angel more.
Amazing
Absolutely a first class service, it was seamless and I was kept informed all of the way,simply brilliant.
Avoid
I bought a second hand car from a dealer that came with a warranty provided by MOT Angel. After just 6 weeks the clutch failed, after contacting MOT Angel I was told i could get my local garage to recover it and take a look. The garage then gave me a quote which i submitted to Warranty Angel, firstly I was told that no money would be refunded as the work had been carried out. I then explained that this wasnt the case and this was a quote (more days of dragging it out), they then came back with a derisory offer of £192 towards a bill of £950. Apparently if i'd read the small print, they will only pay for HALF the labour and parts and you also need to contribute £50 towards each failed part. The quote from the garage was to replace the complete clutch and I understand that the warranty company will only pay for failed parts. In the end I have just seen £151 appear in my bank account (the final clutch bill was £1052), there is no explanation as to why its now even less than their first offer, I can't be bothered to even call them anymore, I will just get told its all in the small print and fobbed off with some excuse, I'll leave you to decide if you think £151 towards a repair bill of £1052 constitutes a warranty repair.
I will certainly not be buying any car from any dealer that uses MOT Angel as its warranty in the future.
fantastic service
will use again and would use again next time
RON PRESTON
MOT Angel
Contact before MOT
Contact after MOT
Helpful and Friendly
Peace of mind
Dames was helpful, clear and to the point. Kept me updating didn't have to deal with a Garage fighting issues and costs. It would of been perfect if you covered advisories on MOT or even gave some sort of discount if work is to be carried out.
not happy with service
I bought a car warrentry for 1 year when I buy my car from garage.They told me warrenty cover everything.After few days I noticed a engine problem.Car keep stalling while driving.I called mot angel and they made an appoinment for me to a local garage for diagnosis.They charged me £72 only for diagnosis.I was told my car got some problem warrenty doesnt cover.Some guy from mot angel called me to say i have to pay nearly £800 to fix the car.I couldnt afford to pay £800 so they gave my car back.I spend £72 for nothing.
After that I took my car to a local garage and fixed it.They only charged me £50.My car is running well since then.
I regret spending so much money for buying this type of warrenty.
Amazing, courteous and stress free service
I cannot thank MOT Angel/Motoreasy enough for the hassle free service I've was provided with recently on my Jeep's first service. They were not only loads cheaper but I didn't have to do anything at all. The garage collected my car and delivered it back to me when it was all done. I needed new tyres but Stephen (from Motoreasy) called me to go through all my options from a neutral stance and had researched the best possible price for the tyres my car needed. He conveyed this back to the garage (who I didn't even need to speak to, which was a bonus). Dane also called me throughout the day with important updates so I knew what was going on. I cannot recommend this company enough. Thank you, I will be back for my service next year.
Great Service
Customer service representative was extremely helpful, really felt looked after by MOT Angel.
MOT Angel Warranty Claim
MOT Angel, handled my warranty repair from start to finish.
They provided updates throughout the process and took the hassle out of chasing up the garage and dealing with the warranty claim.
All i had to do was drop off and pick up the car.
All i can say is absolutely brilliant service. Cannot fault them, Ian was excellent.
Excellent communication and service
This is my first experience of MOTANGEL and so far it has been very positive, mainly due to their excellent communication. I have been kept posted of all developments at all times removing the anxiety usually involved with services, etc. My car was picked up and retuned as arranged and all work needed and costs were carefully explained in a non-pressurised manner by Ian. So far, I would highly recommend them.
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