MOHD - Mollura Home Design Anmeldelser 

Great customer service from Giulia- she helped resolve an issue that had arisen and I really appreciated her help and assistance.

I ordered 2 Gervasoni bedside tables in April from MOHD and they took payment and promised delivery. The items have never been delivered so I asked for a refund via email/ live chat / IG etc and they do not respond. It’s terrible generic emails saying they will investigate and get back to me - maybe Ai? - regardless - I have no products and no refund coming up to 4 months after paying and no idea when my money will be returned. Very dodgy website so I think if you can avoid it and buy elsewhere for more peace of mind!

I recently bought 2 Carl Hanson and Son MG501 Cuba chairs from MOHD and had them shipped from Italy to Oregon. Love the chairs, however UPS beat up the boxes in transit and one of the chairs sustained some damage. I filed a damage claim with MOHD and was quickly contacted by Oreste at MOHD. Oreste was extremely helpful, knowledgable, and professional in resolving the issue to my complete satisfaction. I highly recommend MOHD, and I give my highest praises to Oreste.

Product appeared in stock but was not so had longer delay vs originally expected.

Pretty responsive once past AI botagent; took a couple of tries to get real person to answer. Once with real person, Marilena was very helpful and responsive, hence changing my original review to reflect good service from Marilena

Great Customer Support and great products

Servizio clienti , in particolare la signora Marilena .. molto celere e estrema cordialità nelle risposte !
Molto consigliato !

Un servizio post vendita di assoluto livello. Avevo ricevuto un prodotto sbagliato ed in breve tempo lo hanno rispedito. Grazie al’ufficio del servizio clienti. Un negozio on line con l’attenzione al cliente di un negozio fisico

Unfortunately there was an error with my delivery. However, customer services were excellent in responding to me and addressing the issues.

The table came sooner than expected. Packaged well. I thought it was missing the top and received an answer back within hours that someone would check into it. The next morning they sent a photo with explanation that the top was in the bottom of the pallet. Love love my glass bubble table.

Tres bon site pour vos achats. Très professionnel et répond à toutes vos questions rapidement.
Merci encore.

Assistenza clienti super è molto veloce, Marilena bravissima :)

An issue that arose with a lamp component was resolved with utmost courtesy, professionalism, and expediency. MOHD (and especially Silvania) did their best to navigate between me (the customer) and the manufacturer. Everything was resolving extremely friendly and transparently in a fast manner to my full satisfaction. Thank you!

Everything went well, my Togo limited edition Boss arrived in Switzerland in pefect condition! Great communication, thanks a lot to Martina

Ho acquistato presso di loro una lampada della linea Flos modello Toio. L’ordine è stato evaso il giorno dopo e quindi in meno di quattro giorni il prodotto era già a casa mia. Il prezzo è stato tra i più bassi che ho potuto trovare navigando in Internet acquistando un prodotto originale in ogni sua parte l’imballaggio è stato preparato con cura entrambi i due colli, sono arrivati tranquillamente senza nessun problema considerando che hanno attraversato tutta l’Italia certamente consiglio questo venditore. 

Ich bestellte neue Kochtöpfe und bekomme gebrauchte. Unglaublich wie schnell die Firma reagiert. 3x in Laufe des Vormittages kontaktiert und entschuldigt und neue Töpfe gesandt. Das ist KUNDENSERVICE Super vorbildlich bei so einer Firma bestelle ich gerne

Le choix des produits était varié, les services commerciaux très satisfaisants avec un suivi très sérieux. Je tiens spécialement à remercier Giulia pour ses compétences professionnelles, sa réactivité et sa gentillesse.
Il est bien évident que lors de prochains achats je me dirigerais vers cette même Société.
Ne changez rien tout est parfait

Préoccupations au sujet de la réception d’un de mes colis, le service apres vente à été très réactif et aidant.
Merci beaucoup !

I wish I could give 0 stars.

I purchased two Panthella Portable lamps from MOHD. Not only did it take nearly 3 months to fulfill the order, but the products were shipped from China without that being clearly disclosed during the purchasing process.

The pricing initially appeared lower than buying directly from Louis Poulsen or Design Within Reach in the U.S., but that turned out to be misleading. Just before delivery, DHL demanded an additional $220 in import duties and fees on a roughly €500 order, or they wouldn’t drop off. After factoring in these unexpected charges, the total cost was essentially the same as buying from an authorized U.S. retailer, with a much longer wait and far less transparency.

If you’re purchasing from MOHD to save money, be aware that significant import fees may apply and can eliminate any perceived savings.

MOHD was extremely responsive to my enquiries. Initially, they sent some items that were accidentally misrepresented on their product page. They immediately rectified the situation and sent me accurate products at no additional cost to me. I highly recommend MOHD!

Esperienza di acquisto eccellente, ma ciò che ha davvero fatto la differenza è stato il servizio post-vendita. A seguito di un difetto sul prodotto acquistato, Marilena ha seguito la pratica per mesi con professionalità, perseveranza e grande umanità, tenendomi costantemente aggiornato fino alla risoluzione completa. MOHD non è solo un ottimo store di design: è un partner affidabile anche quando le cose si complicano. Consigliatissimo.