I used their photo booth and was charged €9, but the machine failed to dispense any photos. I immediately called their customer service line, but instead of helping me resolve the issue on the spot,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My wife has just checked her account for something and has seen that they are taking money from her account. We have no idea who this company is. Clearly dodgy. Santander is now looking into them. W... Se mere
I used the photo booth in Malvern Post Office today and was inadvertently charged twice when paying by bank card. I contacted ME Group Customer Service and had a rapid response. Within two hours of... Se mere
Virksomheden har svaret
I used the Photo-Me booth at Morrisons and obtained my printed photo. But needed an official ID photo for a non passport document. I contacted the help team and Lucy gave me very detailed instructions... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Home to UK heritage brand Photo-Me. Inventors of Revolution Laundry, the only self-service industrial-power outdoor washing machine in Europe. Manufacturers of the UK’s kiddie rides by Amuse.ME. ME Group is the leading provider of photographic ID, small-scale amusement, and external laundry units in the UK Unrivalled in scope and supply, ME Group UK benefits from the strength of its international connections; providing world-leading innovations to the vending industry worldwide.
Kontaktoplysninger
Storbritannien
- callcentre@me-group.com
- www.megroup.uk
2,8
Middel
85 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I got some passport photos taken at a…
I got some passport photos taken at a booth but they were rejected when I applied for my passport online. I contacted the company and they immediately responded and were quick to agree a refund straight into my bank account within 5 days. They made it really easy.
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Me Group UK
Thank you for your feedback and rating Rachel.
Excellent Service
I received a prompt and efficient service from Lucy. She was very reassuring, which is exactly what I needed as I was urgently trying to replace my lost passport.
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Me Group UK
Thank you, Louise.
Do not use "Photo Me Booth" - CRAP
Don't use MeGroup, "Photo me" photo booths, They take 72 hours to upload the digital code you need to use your photo but don't tell you that in the booth, then the code does not work. You end up delaying your passport application and spending ages online trying to work out why it does not work. Yes they offered a refund but from info on their website I d say this is a very common problem and the return does not compensate for wasted time and delay to application.
16. maj 2023
Uopfordret anmeldelse
Refund process excellent
I recently had an issue with some photos that had been purchased incorrectly. The granddaughter bought the hard copy ones and not the digital version. I spoke to the online chat and they were very pleasant and helpful and we have applied for a full refund, excellent service especially as it was our mistake 9/10. The only reason I gave 4 stars was because I like to speak to real people and not machines. I did feel like the online chat was with a real person though so good from that point.
2. marts 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.