I found the online booking process a bit confusing I arrived early and was offered a drink, staff very friendly, I had BEVERLY radiographer she was very friendly and very considerate and informa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recommend it to everyone, especially those with claustrophobia or paralyzing anxiety. A very pleasant atmosphere!! I received the results quickly. I didn't have any problems. The clinic building... Se mere
Virksomheden har svaret
Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Se mere
Virksomheden har svaret
I am very claustrophobic. From the moment of arrival I was put completely at ease. Superb experience for me.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Kontaktoplysninger
114a Cromwell Rd, Kensington, SW7 4ES, London, Storbritannien
- www.medserena.co.uk
4,8
Fremragende
983 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
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The comparative detail of the Upright…
The comparative detail of the Upright MRI machines is second to none. Don't put off years of unsuccessful NHS appointments.
I wish we had used these services years ago!
21. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and that our Upright MRI machine made the process easier for you.
We appreciate you taking the time to leave feedback. Kind regards, Medserena
Felt very comfortable and out at ease
Felt very comfortable and out at ease. Friendly staff.
1. marts 2025
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Easy to find
Easy to find. Parking spaces just outside. Friendly staff. Fairly quick for an MRI and not as claustrophobic.
1. marts 2025
Besvarelse fra Medserena Upright MRI
Thank you for your review. We are pleased we were able to make the experience as easy as possible.
Kind regards, Medserena
Excellent experience
Easy to book my MRI appointment, with questions answered promptly. Helpful/friendly staff during the scan. Radiologists report arrived a few days later. Excellent service all round. Also, I’m highly claustrophobic and I had no problems with the open MRI.
21. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review.
We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
The emoyees I dealt withb were…
The emoyees I dealt withb were extremely helpful Jane Becky and the radiograpgmher
Customer care excellent
I have not received as yet the disc which I received last time of my MRI !
25. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for your review. We are really pleased you felt at ease and had a positive experience with us.
Regarding your images, we no longer provide a CD or USB, however, a digital link is sent to your email to access our image portal, Medicai. Please contact the centre if you have any issues regarding this.
Kind regards, Medserena.
Upright MRI scan is a great alternative…
Upright MRI scan is a great alternative to the tunnel MRI and whilst the position was uncomfortable it was not claustrophobic and over in 17 mins.
19. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review.
We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
Excellent service received from Medserena london
Excellent service received from the reception staff and the radiographers.. all very helpful, supportive, professional and organised.
21. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review.
We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
I was able to feel calm and reassured
I was able to feel calm and reassured, the staff looked after me very well, as I suffer from anxiety and claustrophobia. I would recommend Medserena without a doubt.
17. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave a review. We are really pleased you had a positive experience with us.
Kind regards, Medserena
You do not feel claustrophobic, so much better than the conventional MRI scanner machine.
Absolutely lovely staff, very caring and knowledgeable.
The facilities are immaculately clean and sterile.
I would definitely recommend this MRI scanner machine, you do not feel claustrophobic at all.
You can watch the television while in the scanner and it’s not as noisy as the conventional MRI.
Would highly recommend.
21. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.
Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future.
Kind regards, Medserena.
Previously had difficulty with closed…
Previously had difficulty with closed MRIs, so was sent to Medserena for an open MRI. The Radiologist was very understanding and kind, and I was able to complete the procedure.
22. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
They were all so kind and made an…
They were all so kind and made an experience I was dreading really nice
22. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Overall staff especially lady who…
Overall staff especially lady who helped during MRI was excellent. Hygiene in toilet and reception so tidy and clean.
14. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for your review. We are really pleased you had a good experience with us.
Kind regards, Medserena
Besvarelse fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us.
We completely understand that this is a large expense - however, Open MRI scanning does cost more than conventional 'tunnel' scanning, due to the specialised nature of the equipment and techniques used.
We do appreciate you taking the time to leave feedback. Kind regards, Medserena
Helpful
Helpful, kind and efficient personnel.
Open MRI was a game changer for me because of my extreme claustrophobia.
18. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Peaceful professional caring compassion…
Peaceful professional caring compassion communicating understanding
11. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Friendly staff
Friendly staff. Refreshments offered on arrival and most importantly somewhere to park
18. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
I had a really positive experience on…
I had a really positive experience on the seated open MRI, Amar is professional and very kind and patient.
Jane is incredibly helpful and welcoming.
Thank you so much, I would not hesitate to highly recommend Medserena.
18. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you for taking the time to leave us a review.
We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.
Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future. Kind regards, Medserena.
The whole experience was great
The whole experience was great, as you expect. The receptionist very warm and welcoming. The Radiographer explained the whole procedure and reassuring throughout.
Thank you and well done
17. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Fantastic Place
This place is brilliant. The staff are polite and friendly and then totally knowledgeable about their jobs. They put me at ease straight away. Nothing was too much trouble for them to get the imaging they needed and to make sure I was comfortable throughout.
14. februar 2025
Besvarelse fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
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