The last few years Kerri has been my point of contact for McSport. From quote updates to invoices to delivery service, she provides a first class service, without any delays. The sports equipment is w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
With the addition of a reformer pilates studio to our leisure club we sourced our beds from MC Sport - Anamika helped throughout the process in a very efficient and professional way - from our quote,... Se mere
As usual a brilliant service, this order was for Size 5 rugby balls, arrived on time but one was faulty. Changed over straight away no trouble. There are some great great online companies and Mc Sport... Se mere
Virksomheden har svaret
Was helped by Rodrigo Cerutti with my order over the phone. He made the whole experience very straightforward. Would definitely deal with him again. Aidan
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
McSport is Ireland’s leading independent supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business who are passionate and dedicated in what we do! With a team of over 70 industry experts, we are committed to supplying our customers with the highest standard of product, care and service.
Kontaktoplysninger
Unit 4 Robinhood Road, Robinhood Industrial Estate, , , D22 A4P8, Dublin, Irland
- 01-2930005
- customerservice@mcsport.ie
- www.mcsport.ie
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 45 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I placed an order with Ana there and it…
I placed an order with Ana there and it was such a smooth and easy going process. She made things very simple to understand and my order was done perfectly. I couldn’t recommend placing an order with her more and the company. She made me feel so valued as a customer the service was really excellent.
Placed an order 2 weeks ago.
Placed an order 2 weeks ago.. to date still haven't received no delivery. The item was over 1,000 euro and a further 80 euro for delivery! I am based in Ireland so can't understand the delay. I have received a message from JMC Couriers 10 days ago advising they had my parcel and same would be with me within 5 days. Haven't received nothing and the courier won't accept my call and was advised to deal with McSport direct. McSport advised they would refund me the delivery cost and get item to me ASAP - to date no refund, no reply from emails and nobody answering the phone! Highly disappointing Customer Service!
Required a replacement part
Required a replacement part. Received updates quickly and part delivered within 24 hours.
I am trying to buy a treadmill
I am trying to buy a treadmill. The staff in the shop were nice and sent a quote. Since then I am trying to contact them to arrange delivery and purchase via email and phone. No response on their phone number or email. Emailed a week ago and still nothing. Looking for a different supplier now.
Excellent service
Excellent service , delivered on time , askay was excellent to deal with , after few days small issue with part which was dealt with straight away
Fantastic customer support
Fantastic customer support, quick delivery and quality items
I dealt with Yatin over the phone
I dealt with Yatin over the phone. I wanted to make some changes to the bundle deal and he was extremely helpful. He also did a superb job in assisting with the logistics of getting the product to me. I am very happy with my experience with McSport. Thank you Yatin.
Only half my order received
I ordered two dumbbells before Christmas as a present for my husband and only one arrived. I followed up and they said the second part of my order would arrive in 48 hours. It never did. I've followed up twice with them since and no response. It has been three weeks.
Top class service and equipment
We went to buy some equipment but there was such a selection of equipment there that we were a bit bamboozled. But thankfully Ed was very knowledgeable and pointed us in the right direction. He was incredibly helpful and recommend you to look for him when you go there. Prices were great too.
Yatin was very helpful and my order…
Yatin was very helpful and my order arrived quickly. Second time buying off of mcsports and both times the staff were lovely and the order was delivered quickly
Ordered a piece of equipment 3 weeks…
Ordered a piece of equipment 3 weeks ago, I tried to call in to check on it as I’d received no updates, wasn’t able to get through to anyone. I sent multiple ignored emails, after 3 weeks I get a call to say they don’t have it in stock and won’t for another 3 weeks. Amazing this is only coming to light now rather than when I placed the order. They’ve set my hamstring rehab back and really inconvenienced me, I’ve spent 1,000s and 1,000s with them over the years due to their reliability. I won’t be spending another cent with McSport.
Refund
I had to refund some equipment because I purchased the wrong thing and dealt with Akshay over the phone. He couldn’t have been more helpful. Extremely pleasant, courteous and efficient. The best customer service I’ve experienced in a long time!! He ordered a collection and everything ran seamlessly.
Wouldn’t hesitate to use this company again.
Very good company
Ordered few times from McSport. Great contact, good prices and very fast shipment. Always.
Once, ordered something by mistake and whole return and swapping process was smooth, hassle free.
Highly recommended.
Excellent customer service
Excellent customer service, Very Helpful
Akshay is an absolute asset to the…
Akshay is an absolute asset to the company. He made sure my son got his birthday present of a rebounder on time. He even checked on his day off. He went above and beyond. Thank you Akshay
Excellent service
Nicole was excellent when I contacted her for a problem with exercise bike ,engineer sent out within 5 days ,problem solved great service
Large School equipment order
I was placing a large order of lots of various equipment for the local primary school and was able to compile an order easily. They were able to issue an invoice and arrange delivery direct to the school. No issues at any stage of the process, even in the run up to Christmas!
I ordered a workout bench for my son…
I ordered a workout bench for my son and just when I received confirmation it was ready for collection my son said he no longer wanted it. I contacted McSport and spoke to Akshay who was so pleasant and helpful to deal with. Akshay also responded to my follow-up email and he kept me updated regarding my order cancellation and refund. I would give Akshay and McSport 10 out of 10 for their customer service and definitely recommend them.
Absolutely great customer service
Absolutely great customer service from Akshay as always . Very prompt and got the issue resolved .
Very good customer service on the…
Very good customer service on the phone. Fast delivery. Good products. Will definitely order again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








