Mc Convey Cycles Anmeldelser 

852
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Went in for a fit with James and was really pleased with my experience. Clearly knew what he was doing (not always the case!), nice studio, pricing was fair, didn't try to push any unnecessary sales,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service. Brilliant communication. I love my new bike and it was a fantastic price too. Would definitely shop here again.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had a Lifestyle fitting with Lance. As a casual leisure cyclist I would never have thought I needed a fitting but after Lance spent a good hour with me getting all the adjustments tweaked I couldn’t b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I can recommend McConvey Cycles. The staff are always friendly, welcoming, and genuinely knowledgeable about everything cycling. Their advice is spot on, and they always take the time to talk through... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Cykelbutik

Skrevet af virksomheden

37 years of Living. Breathing. Bicycles.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

852 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(852)

21 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service

Fast delivery, easy transaction would highly recommend.

23. august 2021
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Thank You David, Hope to see you again soon.
Kind Regards
Eamon Mc Convey
Mc Convey Cycles

Bedømt til 5 ud af 5 stjerner

Bikefit

Great advice on my riding technique following my bikefit with Lance. Position completely changed. Well worth the money in my experience. Very friendly and informative. Highly recommended.

21. august 2021
Uopfordret anmeldelse
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Cheers Dom, I will pass on your compliments to Lance.
Kind Regards
Eamon Mc Convey
Mc Convey Cycles

Bedømt til 3 ud af 5 stjerner

Friendly Staff But Annoying Collection Mistake

The booking confirmation email said in large letters "All of your items are available for immediate collection from your chosen Collection Location." so I headed down to the store on Ormeau road 3/4 hours after ordering to be told that instead I had to wait for an automated text to come through before collection and it would be 1/2 days. The guy in the shop was friendly and when I did pick up the bike he was great but just a little annoyed I had to do a double journey.

13. august 2021
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Hi James, sorry for the misunderstanding on the collection of your new bike.
Our click and collect message now asks customers to wait for a confirmation
e-mail before calling into the shop. Thank you for you feedback and we hope you enjoy your new bike.
All the Best.
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 1 ud af 5 stjerner

So annoying..

So annoying... on their website it says they deliver to Ireland but when I enter my address then the field for delivery is inactive so I cannot finish the process... if delivery is available only in UK they should just state that... wanted to confirm this with them but chat option is inactive too... so wanted the bike they have in the shop:(

12. august 2021
Uopfordret anmeldelse
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Hi Dace, we supply bikes and equipment to the UK and Ireland.
I don't know what happened in this case but I suspect a glitch in the system and I apologise for that. We however don't have a chat option on our site although we do have a telephone 02890 330322 Please call to arrange your bike delivery.
Thank you for your feedback.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 5 ud af 5 stjerner

Friendly & super efficient

Friendly & super efficient, all needs met!!!!

11. august 2021
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Anna, good to hear that you were pleased with our service.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 1 ud af 5 stjerner

Poor customer service

Poor customer service.
Extremely disappointing experience today whilst purchasing my new Turbo Levo. Unfortunately supply and demand in the current climate takes options away from the consumer.

7. august 2021
Uopfordret anmeldelse
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Hi Philip, we are sorry to hear that you were not satisfied with our service as we pride ourselves on looking after our customers 100% of the time. We have checked our CCTV to find out where we went wrong in an effort to correct any issues and learn from our mistakes. I believe that you test rode the bike and we built it within a couple of days of your order. We also made it tubeless upon your request and setup the suspension and saddle height. The bike was ready on time and Stephen also assisted you with putting the bike into the car. If you can shed more light on what went wrong we would be more than happy to make it right. Thank you for taking the time to review our service and we hope to do better next time.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 5 ud af 5 stjerner

Fantastic service from sale to delivery

Fantastic service from sale to delivery. Very friendly and although I bought my bike from McConveys online service they still made it a personal service. The mechanic called me who built my bike, explained the things I needed to do when my new bike is delivered, even saying could call and they would do a video call to make sure I did everything correct. I wish this bike shop was on my doorstep they are fantastic!

5. august 2021
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Hi Simon, we always check that customers get the right product and size.
Thank You for your kind words.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 4 ud af 5 stjerner

Fine

Was in a bit of a tight spot looking for a part that was out of stock everywhere. Really pleased that McConvey had it! Paid absolutely top whack for it though (£40 for a RWS skewer). Was a bit shocked to find that p&p was £10 on top. So top end for postage too. That said, it was next day courier (no other options).

However, it wasn't despatched until a day later, so no real benefit from the expensive p&p.

In summary, good service, but you pay for it.

20. juli 2021
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Besvarelse fra Mc Convey Cycles

Hi Tony, thank you for the great honest review of our service. We use guaranteed next day delivery for parts under 1 kilo if ordered before 10am. We believe this offers a better service to our customers. Thanks again.
Eamon Mc Convey
Owner
Mc Convey Cycles.

Bedømt til 5 ud af 5 stjerner

Excellent shop run by cycle enthusiasts.

Left my e-bike with Mark for repairs to the motor mount.
He went above and beyond to ensure the issue was resolved.
Well pleased with his attention to detail and efficiency.
He kept in touch throughout letting me know the progress.
Can't recommend him enough and McConveys staff who are always pleasant, willing and courteous.
Many thanks
Sam.

17. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Mc Convey Cycles

Sam, it was our pleasure.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 5 ud af 5 stjerner

I got my bike fit with Lance

I got my bike fit with Lance, I'm very happy how it all went and the end result. Thanks Lance. 👍

1. juli 2021
Uopfordret anmeldelse
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Cheers, hope the bike fit is going well.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 5 ud af 5 stjerner

Superb customer service

Customer service really couldn't be better. I found a bike I wanted, but needed to delay delivery by a week - I called the store who tole me how to order online. I couldn't follow their instructions so emailed for assistance and got a callback to confirm receipt of my email and to check bike sizing. I then had a further call to confirm when they were dispatching the bike. A real model on how to treat your customers. Well done guys.

10. juni 2021
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Thank you for your kind words.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles

Bedømt til 5 ud af 5 stjerner

Pinarello Most Stem

Purchased a stem that was missing a compression wedge. I called McConveys to let them know and they couldn’t have been more helpful. They sent the missing wedge immediately by Special Delivery and I received it the next day. That’s customer service from a bygone era 🙌🏼
Hats off to McConveys

25. maj 2021
Bedømt til 5 ud af 5 stjerner

Amazing service

These guys were the only place in the world I could find the bike I wanted! From the first time I spoke with Conor to the last time I spoke with James they could not have been more helpful. Nothing was too much trouble, bike was shipped in 24hrs and I received constant updates.

I really can't rate these guys highly enough. As I'm writing this review I got a call from Eammon, checking all had arrived in working order! Says it all really.

14. maj 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I have only given you a 2 star due to…

I have only given you a 2 star due to the outrageous delivery costs.
£10.00 postage for something that weighs less than 200g should only have been £3 at the most.

11. maj 2021
Mc Convey Cycles-logo

Besvarelse fra Mc Convey Cycles

Hi Vicky, I am sorry that you were not happy with the price of postage.
Our postage prices reflect the service we provide and is fully visible before you order. All items under 1kg ordered before 10am are sent via Royal mail guaranteed next day delivery. This means,
Full tracking
Signature on delivery
Guaranteed delivery next day
I hope that this explains in some way the cost of postage as we believe it provides a much better service to all our customers.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

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