Mattress Firm Anmeldelser 

Matt was so helpful and really understood what I was looking for. There was no pressure to buy which made for a great experience.

The salesman was very knowledgeable and really helped me make a good decision.

Our salesman, John, was very professional and friendly. There was no pressure during the sale. We found the perfect mattress at a reasonable price.

Our sales person was wonderful. So helpful. Very good experience.

Very helpful and experience sales Person who listened to our needs snd matched us with the right products for our needs.

Gary is always wonderful to work with. Third mattress we have bought through him.

Chris is an enthusiastic expert on mattresses!

Sales person was extremely personable and knowledgeable.

I've bought at least 6 mattresses from here in the last 6 years. I have two home and was needing mattresses for 5 rooms. I was able to get what I wanted without a pushy salesman trying to sell me more than I needed to spend. Recently I went to pick up another mattresses and they just happened to have one in store so I didnt have to go to the warehouse. That was SO appreciated!

The two salespeople (Josh and Gary) were very nice, friendly, accommodating, and professional. They listened to what we needed and worked with us to find what worked.

Matt. the manager was a great.person to work with. super knowledgeable and friendly. will definitely repeat as a customer soley due to Matt. And the product quality and guarantees.

The Tempurpedic mattress doesn't stay put - I was told I could purchase a waffle rug gripper to put between the mattress top and the base. I paid over $100 for one but it did not solve the issue as it has continued to shift off the base. In trying to get Mattress Firm to come back they no showed on 2 consecutive appointment after I had stripped the bed to prepare for those visits. Now it is bing suggested I buy rolls of velcro to try for when they come to reposition the top. My handyman has said he doesn't think this is a good idea because it could cause tearing in the top mattress and the bottom base fabric because the bed has many positions it can be put into and this could compromise the fabric. I asked them if this was an issue and was told "they had heard of it happening" so I then called Tempurpedic to see if this was covered under warranty. They said it was not and asked me what I thought the problem was causing this. I responded I did not know and that was why I was calling them to inquire if they had heard of this problem. She said yes. I then asked what she thought could be done and was told to have the Mattress Firm people check the legs of the base to see if they needed adjustments/tightening or if they were uneven. I then called Mattress Firm back to discuss and they was they would make a note for the upcoming appointment. I bought the velcro for that but will call them back to share what my handyman fears could happen. This is an expensive mattress and if the issue can't be resolve Tempurpedic should replace the top and base under warranty but so far I am left with making phones calls to them and to Mattress Firm and purchasing items to fix the problem. This has been a terrible experience - Mattress Firm people where I purchased everything are very polite and are trying to help but it's been frustrating and time consuming to try to get a resolution. They don't know why the no show appointments happened. I guess I will need to contact Corporate Tempurpedic if this doesn't get resolved.

It was a great experience. They helped me try out several beds until I found the right one.

My rep. was fully informed explaining all manufacturers, pros & cons, and patient.

I highly recommend mattress firm in destin, fl. Judy welcomed us in and helped us pick out the mattress that was right for us. 10 out of 10 in customer service!

Joe was very helpful and informative about the sheet set we purchased. He also left info I asked him to give the people who are delivering our mattress set tomorrow.

Quick service. Very knowledgeable sales person who understood we wanted the mattress for a guest room and kept that in mind when showing us different options.