A hale storm made holes in our conservatory roof, through Hastings Direct. Martindale's were appointed as repairers. Their workers did a brilliant job in restoring our conservatory back to it's best.... Se mere
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Se, hvad kunderne siger
Your man Graham called to say he was on route with estimated arrival time. Arrived on time. Very polite, clean and tidied after. Took away old glass. Had to plane off and stain. The only criticism is... Se mere
Virksomheden har svaret
My insurance claim went through Martindales. Very helpful and efficient service. Kept me informed and kept to the agreed fitting date. Aidan & Ryan came early this morning - fitted my new window and... Se mere
Virksomheden har svaret
Excellent service provided by Martindales team (Don & Curtis). Arrived promptly and got straight on with the job. Did an excellent job, cleaning up mess left behind, and making good the minor cosmetic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Martindales Ltd are the UK’s leading supplier to the insurance industry re: repair and replacement services for windows, doors, locks, conservatories, as well as patio and garage doors. We also provide this service direct to property owners.
Kontaktoplysninger
Union Road, BL2 2HF, Bolton, Storbritannien
- www.martindales.ltd.uk
4,9
Fremragende
1 t anmeldelser
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Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
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Graham & Ian arrived today to replace…
Graham & Ian arrived today to replace the glass panel in the door that was smashed by a burglar last week! Both guys were very polite, respectful and efficient too. Graham tweaked the doors so they’re both now easier to open whilst Ian loaded the van with the temporary wood and broken glass etc! All done in 15 mins
Very impressed 👍
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Alan,
We're thrilled to hear you had a positive experience with Martindales Ltd. This is exactly how we endeavour to work - politely, efficiently and with minimal disruption to our customers, especially after something as unsettling as a break-in. We're extremely glad Graham and Ian delivered that. We'll pass your kind words on to them both — thank you very much for taking the time to leave a review. Please don't hesitate to get in touch if we can be of assistance in the future.
Best regards, The Martindales Team
Graham very nice man the service was so…
Graham very nice man the service was so quick and nice everthing they done
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Ray,
Thank you for the kind words about Graham and the service provided, we'll be sure to let Graham know. We're very glad to hear the work was completed to your satisfaction.
Best regards, The Martindales Team
Outstanding service - door looks brand new again!
I’ve just had Martindales out to repair my front door following an insurance claim, and I couldn't be happier with the results. The technician did a brilliant job and made it look exactly like it did when it was brand new.
He went above and beyond, taking the time to touch up some marks on the door that weren't even part of the original claim. He was incredibly polite, thoughtful, and even offered some really useful advice on maintaining it. To top it all off, he cleared up after himself completely, leaving the place spotless. Fantastic service and a real credit to the company—highly recommend
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear George,
Thank you so much for taking the time to leave such a detailed review. It's fantastic to hear the repair exceeded expectations, and that our technician went the extra mile with those additional touch-ups, we always strive to achieve an excellent result alongside outstanding service.
If we can be of assistance in the future, please don't hesitate to get in touch. Thank you again.
Best regards, The Martindales Team
Graham came and fitted a new window and…
Graham came and fitted a new window and he was great. On time. Efficient polite and a great workman. Thoroughly recommend him.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Mel,
Thank you kindly for taking the time to leave a review. It's really great to hear Graham made the whole experience so smooth - we'll be sure to pass your comments on to him. Thanks again and we very much appreciate the recommendation.
Best regards, The Martindales Team
Martindales Ltd
The two people who did the work (Graham and Ian) were excellent, the work was carried was faultless it's just unfortunate that the same can't be said about others I relied upon, there was an error in the size of the new windows that were provided, therefore I am still waiting for the work to be completed
17. juni 2026
Uopfordret anmeldelse
Graham and Ian were prompt
Graham and Ian were prompt, tidy and polite and efficient. Tidied up neatly,
Would highly recommend them to future clients.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Anne,
Thank you very much for taking the time to leave a review. It's good to hear that Graham and Ian represented the company well. We'll make sure to pass your comments on to them and we appreciate the recommendation. Thanks again.
Best regards, The Martindales Team
Graham and Ian were quick and solved…
Graham and Ian were quick and solved the problem efficiently many thanks
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Thank you for taking the time to leave your feedback. It's good to hear Graham and Ian got the problem solved quickly and efficiently. We'll be sure to pass your comments on to them both.
Best regards, The Martindales Team
Graham and Ian got the job done very…
Graham and Ian got the job done very quickly. Would recommend, friendly and quality service.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Chris,
Thanks very much for the feedback. It's good to hear Graham and Ian got the job done quickly while keeping the service friendly and high quality, and we appreciate the recommendation. We'll pass your comments on to them both.
Best regards, The Martindales Team
Martin fitted our new composite door
Martin fitted our new composite door. Friendly and did an amazing job. Would highly recommend Martindales
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Amanda,
Thanks very much for taking the time to leave your feedback. It's good to hear Martin was friendly and did an amazing job on your new composite door, and we appreciate the recommendation. We'll pass your comments on to him.
Best regards, The Martindales Team
Excellent job
Excellent job! The guys phoned in advance to give a precise arrival time, then worked very efficiently to take the old door out and put the new one in. The quality of the installation is first class, and their clearing-up was such that you'd never believe anyone had been there. This is the second time we've had a door installed by Martindales and I would recommend them unreservedly.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Ian,
Thank you so much for taking the time to share this. It's good to hear the team kept you updated on arrival times and worked efficiently to get the door fitted, and that the clean-up left no trace of the job. We're also thrilled to hear this is the second time you've chosen Martindales, and we appreciate the recommendation. We'll pass your comments on to the team. Thanks again.
Best regards, The Martindales Team
Fantastic chaps Graham & Ian work well…
Fantastic chaps Graham & Ian work well and brilliant works done.
Recommend to everyone
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Jim,
Thanks so much for your feedback. Graham and Ian both work to a high standard, and it's good to know that came through on your job. We'll pass your comments on to them both. It's great to hear you'd recommend us to others - that means a lot.
Best regards, The Martindales Team
Good communication on timing
Good communication on timing, arrival, what they were doing etc.
Graham and Ian were tidy and polite
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Clear communication from timing through to explaining the work on the day is something we take seriously, so it's pleasing to hear that came through. Graham and Ian consistently represent Martindales well, and tidy, courteous work is the standard we always aim to deliver.
Thank you for taking the time to share your experience.
Best regards, The Martindales Team
Fabulous work
Fabulous work. Martindale came out to adjust my French doors and front due to subsidence. Thank you Don and Curtis for your very helpful, friendly and knowledgeable service.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Wendy,
It's great to hear Don and Curtis delivered the friendly and knowledgeable service our customers deserve.
Thank you for taking the time to provide your feedback — we'll be sure to pass this on.
Best regards, The Martindales Team
Graham and Ian were polite and good…
Graham and Ian were polite and good humoured and did a good, clean job whilst the weather was deteriorating
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
It's great to hear Graham & Ian kept things professional and good-humoured even as the conditions took a turn. Delivering a clean, quality finish is exactly the standard we hold ourselves to.
Thank you for taking the time to leave a review.
Best regards, The Martindales Team
Great service.
Heard from them very quickly after making my insurance claim.
Kept me updated and I didn’t have to wait long for the appointment.
Did a fab job of fitting my new door and it looks great.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Jayne,
Thank you kindly for taking the time to leave us a review. We're extremely pleased that the communication and turnaround time met your expectations. It's great to hear the new door is looking the part too. Thanks again.
Best regards, The Martindales Team
Very Pleased
We are very pleased with our new front door.
The experience from start to finish has been very smooth and communications have been excellent.
Our fitters today Ricky and Bart were brilliant. They were polite knowledgeable and hard working. They made every effort to keep the work area clean and tidy which was also much appreciated and also took the time to explain all the features of our new door to us.
Overall very impressed with the Martindale experience and would certainly recommend.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Thank you very much for taking the time to leave such detailed and positive feedback. We're so glad to hear the whole process felt straightforward from your first contact through to installation day, that's exactly the standard we set ourselves at Martindales.
Ricky and Bart will be pleased to hear this. It's great to know the standards we always strive for came through on the day.
We hope you enjoy your new front door for many years to come.
If we can be of assistance again in the future, please don't hesitate to get in touch.
Best regards, The Martindales Team
Excellent Customer Service!
Martindales supplied and fitted a new Rock Door slab to my Rock Door and I was delighted with the professional and helpful service that I received when arranging the work. The Martindales Customer Services Team were all very efficient at arranging the quotation for my new Rock Door slab, organising an installation date and provided very efficient and prompt communication that I appreciated.
The two installation staff who attended my property Martin and Scott fitted the new Rock Door slab. They were efficient, friendly and clearly explained everything I needed to know about the work that they were carrying out. Martin and Scott both had an excellent technical knowledge and were very professional and skilled. My new Rock Door slab looks fantastic and I am grateful for the expertise of Martin and Scott and also to all the Martindales Customer Services Team for providing such an excellent service!
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Glen,
Thank you for taking the time to leave such a detailed review. It's great to hear the process ran smoothly from the initial booking through to installation, and that the communication throughout was efficient and met your expectations.
Martin and Scott will be pleased to know their work and approach made such a positive impression.
We hope you enjoy your new Rockdoor slab for many years to come.
Please don't hesitate to get in touch should you need us in the future. Thanks again.
Best regards, The Martindales Team.
Quality
Great quick, clean, polite and quality work from Graham and Ian
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Danny,
Thank you for taking the time to leave your feedback, great to hear Graham and Ian delivered on all fronts. We'll make sure they see this. Much appreciated!
Best regards, The Martindales Team
Graham and Ian were polite efficient…
Graham and Ian were polite efficient and got the job done quickly many thanks
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Marta,
Thank you for your kind words — we'll pass these on to Graham and Ian. We're really pleased they could get the job done efficiently for you. Thanks very much for taking the time to leave a review.
Best regards, The Martindales Team
These guys were so friendly and helpful…
These guys were so friendly and helpful and did everything to make sure the repairs were done as quickly as possible.the actual repair was really quick and attention to detail was spot on. They are a credit to the company. Thank you so much.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Martindales Limited
Dear Jane,
Thank you so much for taking the time to leave this feedback — it really means a lot. We're very glad we could get everything sorted quickly and to a high standard. Please don't hesitate to get in touch should you need us in the future. Thanks again.
Best regards, The Martindales Team
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