Their customer service is top notch. Great communication and they very empathetic toward the issue that I have regarding the product got slightly damaged during postage. They offer me three options i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am not one to typically leave public reviews as I like to offer opportunities for companies to rectify their mistakes without impacting the reputation of their brand. However, I was incredibly disap... Se mere
The 3 bags ordered together were sent separately and took up to 2 months to arrive. Very bad quality product. Far too expensive for what it is. Hopeless return policy as customer ends up paying m... Se mere
I absolutely love this brand of makeup bags! I ordered one and the colour is perfect, while the quality is amazing. The way the zip opens the bag out fully makes it so practical — all of my makeup sta... Se mere
3,1
Middel
133 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 73 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
rip-off alert
I ordered a hydroponic plant vase and jewelry case. Instead of the vase I received only a piece of wood, stuffed in the box with the jewelry case. I emailed customer support 3 weeks ago and was told it would re-ship. I still haven’t received the item.
28. maj 2022
Uopfordret anmeldelse
Besvarelse fra Maison Minimalist
Hello Jen,
I sincerely apologize for the delay in addressing your concern. This is certainly not the experience we want for our customers.
I couldn’t find an order under your name, but I’d love the opportunity to make things right. Please reach out to us at info@maison-minimalist.com with your order details, and we’ll do our best to assist you.
We truly appreciate your feedback and take concerns like this seriously. Looking forward to hearing from you!
Best,
Maison Minimalist
A cheaply made product- brutal refund policy
A cheaply made product- one of their jewellry boxes- that isn't even big enough for a Barbie doll to hang her earrings and necklaces in.
A refund policy that is absolutely brutal for an online shop- won't take it back unless its damaged.
Buyer beware!!
I'd give zero stars if I could, one is the least allowed here.
4. marts 2022
Uopfordret anmeldelse
Besvarelse fra Maison Minimalist
Hello AG,
I sincerely apologize that it’s only now that we’re able to get back to you.
I couldn’t find any order under your name, but I’d love the opportunity to make things right. Please reach out to us at info@maison-minimalist.com with your order details, and we’ll do our best to assist you.
We truly appreciate your feedback and take concerns like this seriously. Looking forward to hearing from you!
Best,
Maison Minimalist
Just received my order and It’s the cutest!
I just received my order and It’s the cutest! I ordered the LUMINA | Wooden LED Vanity Mirror. The quality is there and it looks gorgeous on my vanity! The shipping was taking more time than I expected because of customs delays in Canada (which has nothing to do with them but just letting my fellow canadians know that your patience is worth it) and the team was super friendly updating me on the status of my order. Can’t wait to get more of their pieces for my decor!
1. marts 2022
Uopfordret anmeldelse
Buyer beware
Buyer beware. It's hard to find on their site where they ship from and there isn't anything that says where their products are manufactured. Honestly, the quality of the products I bought remind me of items from aliexpress. The products felt like cheap plastic and were very dirty (had fingerprints and smudges all over them). Unfortunately with their refund policy, as long as the item works, they won't give a refund. Pricey products for low quality items.
12. december 2021
Uopfordret anmeldelse
My girlfriend has been storing her…
My girlfriend has been storing her jewelry in my watch drawer for the past 3 months so I got her the jewelry box for her birthday to get my space back and we both haven't been happier
8. november 2021
Uopfordret anmeldelse
Love the Cosmetic Organizer!
I bought the Cosmetics & Jewellery Storage Organizer in Pearl white and it arrived exactly as described - super cute and very aesthetic. Quality is good, looks great in the bathroom, and keeps all my skin care and makeup organized. It took 2 weeks to ship to Canada which isn't too bad and worth the wait.
1. oktober 2021
Uopfordret anmeldelse
Quality products with unique designs
In love with the Royale jewelry case! Definitely worth it for the clever and cute design. Ended up getting a couple of other organizers and vases for the home and they’re made with good quality! Had a couple of questions about shipping and the customer service rep was very responsive and helpful. Overall a very positive experience and would recommend!
28. september 2021
Uopfordret anmeldelse
not worth it
When I ordered from here I didn't realise the products came from China, so not only did it take quite a while to receive them (sent to the UK) they were very cheap and absolutely not worth the price. When you check out you can't select regular shipping, you have to buy a warranty for the products (£8 for one year or £15 for lifetime) which I would maybe understand for tech but not things like jewellery and makeup cases. When my makeup case arrived it was broken, so clearly not made of the shatterproof material it claims to be, and customer service were very helpful and sent me another one but I would expect that from any company even if I hadn't got a warranty. Very expensive for low quality products, should spend your money elsewhere
13. juli 2021
Uopfordret anmeldelse
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