Magnific Anmeldelser 

Ever since the company was acquired by Magnific, production has slowed down dramatically. Before, even when the unlimited limit was reached, up to 6 videos could run simultaneously in the queue. Now it constantly throws errors and arbitrarily limits you to 2 at a time. To make it worse, it occasionally displays messages saying Kling is overloaded and suggests using other tools which is absurd. They raised prices while degrading the service. The platform is in a terrible state right now, practically unusable. The site crashes throughout the day, slows to a crawl, and sometimes tabs become completely unresponsive. For these reasons I am cancelling my subscription and looking for alternatives.

I don't care about your bot response. Fix the system. What I used to finish in 1 hour now takes an entire day.

Ich war mit freepik sehr zufrieden. Seitdem magnific es übernommen hat, sehr schlecht. Ich habe mit banana 2 in 4K extrem gute Bilder gemacht. Jetzt sieht banana 2 in 4k grottenschlecht aus, schlechter als in 2K und ist dennoch teurer. Banana pro in 4k sieht auch schlechter aus wie in 2K. Einfach nur unbrauchbar. Ich habe den Support drei Mal angeschrieben, keine Reaktion. Kündigung geht heute noch raus.

Más allá de que los modelos fallen, porque la IA siempre falla, es que falle la herramienta, se consumen los créditos aun cuando la herramienta ha fallado. He usado la herramienta una semana con cuenta premium y ya no tengo créditos, no porque los gasté, sino porque da error la generación y los créditos se consumen. He creado ya 3 tickets y no tengo respuesta. Ahora que no tengo créditos, debería poder usar los modelos "ilimitados", pero no. No puedo usar la herramienta hasta "mejorar el plan" y pagar mas de 200 euros. Es una estafa.

This thing is becoming a legitimate scam. There is nothing 'magnific' about this platform. You pay the subscription but you don't know what you are buying, they are not transparent at all. When asking how many fast gens there are for Premium+, this is the answer that I got: Speed on Unlimited varies with demand and how much volume is going through your account. It still works, generations just take longer when usage is high. Credits are full speed any time and your plan includes them, that’s the fastest way to work when you need it consistent. DM us your email support if you want us to take a look.
I am pretty sure this is against the EU law, but I will have a proper look into this and will report then.

Lately, a slow gen for on image was about 10 minutes on average for NB2.

The support is almost non existent, with a reply 48-72 hours after you make the enquiry.

They completely destroyed the platform. Everything is extremely low quality, takes ages and 80% of the time doesn't work at all, yet they take your money. SCAM

L’outil devient de plus en plus mauvais depuis le rachat : outil qui bug, abonnements qui ne cessent d’augmenter, ils prétendent que les options sont illimitées, mais en réalité vous avez une limite de génération rapide capée à 1000 par mois.

Une fois cette limite passée, vous attendez entre 10 min et 30 min pour une seule génération d’image.

Un bon outil qui devient mauvais avec le temps, et les outils IA les plus intéressants qui étaient dans l’abonnement Plus commencent à être uniquement disponibles dans leur option Pro à 2 484 € / an.

I have payed for a anual subscription plan at 23th of March 2026, I have used the plan for a few days and at 29th of March my account got switched back to free without any reason. I have tried to reach the support multiple times but not a single word for a week already. I am really furstrated of this situation as I was counting on the servrice for my work and it's not just I lost the benefits of my subscription but also I lost days of the plan it's self. My latest case I have opened is 01616939...............

They slowed down the unlimited generations so much it's practically unusuable right now. Freepk/Magnific is not a good option for anyone who relies on it for work.

Company removed unlimited GPT 1.5 from my plan BEFORE MY BILLING CYCLE RENEWS. They didn't honor the agreement for the month. I paid for 1 month of unlimited usage and they removed it mid cycle.

Agent Mao from customer support is the most useless person I have ever dealt with. He doesn't read your emails properly and keeps spamming templated replies and closes the ticket without a resolution or alternative offers.

Since Freepik rebranded into Magnific, the platform has gone noticeably downhill. What used to feel like an accessible, creator-friendly service is now heavily monetized and restrictive.

The biggest issue is the shift to a credit-based system. Even on a €45/month plan, you’re not getting real “unlimited” access—you’re just buying into a pool of credits that disappear fast. Generating higher-quality images eats through them quickly, making the subscription feel misleading.

And the free tier? Practically useless. With only ~1K low-tier (“nano”) generations, it’s hard to create anything meaningful. What can you realistically do with that if you’re trying to work seriously?

Overall, it feels like a bait-and-switch: what was marketed as flexible and powerful is now locked behind aggressive credit limits. Not worth it anymore—there are better alternatives out there.

Browsing Magnific is genuinely enjoyable—the site is packed with stunning visuals across a wide range of styles, themes, and formats. Whether you’re looking for something specific or just exploring for inspiration, there’s plenty to discover.

Unlimited is a lie, they use credits no matter what. will chargeback via bank if they don't offer a refund. their customer support think people are stupid and give patronising answers, a company like this will not succeed.

It changed from Freepik, which was already bad. I cannot believe that I paid 1 yr in advance for the premium sub. It's simply most of the time not working. It has cost me more than what it has given me so far. Regret my purchase.

Antes de frepick tenía mis créditos después ya en magnífic desaparecieron mis créditos y hablo del anual esto es injusto. E reclamado en frepick en su debido tiempo y ahora en magnífic y aún no responden

Bonjour. Je voulais faire des tests avant de m'abonner. Mais je suis tellement déçu depuis 5 jours, car depuis que c'est passé à "magnific.com" au lieu de "freepik.com" les images générées sont hyper nuls, et ne correspondent à rien. C'est la catastrophe. J'adorais tellement les images generées avec freepik, que j'allais m'abonner mais là je suis malheureusement hyper déçu, pourquoi ces images generées sont catastrophiques ? Et en plus vous avez augmenté vos prix, je ne comprends pas.

First of all, do not pay any fees or take any action; it is neither possible to reach the support team nor are the actions performed correct. Even though I provided the prompt, it gives meaningless responses and produces absurd videos; it absolutely does not work as they claim. Despite writing multiple times, it is not effective; I regret it. Young friends, do not pay any fees or sign up; do not be foolish like me. I want my terrible

Soy usuario de Freepik, al principio gratuito y desde hace dos años Premium con pago anual. Hoy he tenido un problema al tratar de acceder, supongo que derivado del cambio de dominio, porque desde ahora Freepik pasa a ser Magnific.com, y he escrito al servicio de soporte. He empezado a las 9 de la mañana con el primer email pensando que mañana vería la respuesta, pero a la media hora ya la tenía. He seguido las instrucciones y no he podido resolver el problema y son las 12 (han pasado tres horas) y llevo cuatro email desde soporte atendiendo a otros tantos mío para resolverlo, hasta que así ha sido. escribo esta opinión por que es tan poco frecuente que haya un servicio de atención tan eficaz que creo que es obligado destacarlo. Soy usuario de mucha tecnología (hago fotografía , vídeo y web) y hay dos empresas que destaco por su eficacia y atención al cliente, ésta y CDmon

For Freepik or Magnific (whatever they’re called now, the client doesn’t matter), they did a brand refresh without notifying premium paying users and of course I’ve lost the passwords and user linked to the account. Naturally, contacting support only leads to automated replies that don’t actually solve the issue. New name, same terrible service!

I upgraded from the Essential plan to the Premium plan, but instead of only charging me for the upgrade, I was charged for both plans. I tried contacting customer support, but it doesn’t seem like there’s any human support available. The AI chatbot created a support case, but I still haven’t received any response or refund.

Please don’t ask me to email support, as I’ve already done that. Overall, this has been a very unpleasant customer support experience.

shocking. you cant do anything without being asked to make a pay plan. everything you do you need to be a member for. freepik was far better.