Sarika was very helpful when is came to making changes to my existing booking. She was clear in her communication and really tried her best to assist me. This is refreshing as my experience with third... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was extremely anxious and had started panicking about my trip to India as there was a misunderstanding with the dates that I’m going finally it’s been confirmed that I am flying out on the 29th of N... Se mere
Its a scam. Do not book with this agency. They will not put the total price. They have hidden charges and will ask you to pay for the baggage which isnt usual for other companies. It is so disappointi... Se mere
I called LycaFly and Sharika picked up the phone. Inquired about Airfares to Colombo from London. All the options given to us on the phone and sent me an email with all the relavant details. It too... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welcome to LycaFly’s TrustPilot page! We appreciate your time and effort to visit here and review us. Positive or Negative, we consider your feedback an opportunity to improve our services and serve your better next time. Part of the renowned, multinational Lyca Group, LycaFly is committed to offer the best flight, hotel and holiday deals for worldwide destinations.
Kontaktoplysninger
Walbrook Building, 195 Marsh Wall, London, E14 9SG, London, Storbritannien
- 02071323232
- cs@lycafly.com
- www.lycafly.com
4,1
God
8 t anmeldelser
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very efficient and quick
Very efficient and quick on sending e tickets on booking through their portal.
14. april 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Quick efficient service
18. marts 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Very poor
Booked a flight through Lycafly, got a confirmation email. Based on this I booked further connecting flights.
Around an hour later I received a rather unprofessional-looking email asking me to provide a copy of my card and passport within 30 minutes or the booking would be cancelled. This was late evening so I was already asleep.
The following day I wrote back asking for clarification, but as of writing this review three days later have received no response. The only positive is that the money has been credited to my account so I know the booking has been cancelled, but in the meantime the flight cost has increased by some £400. I cannot understand why the necessary details are not taken at the time of booking. I will not be booking with LycaFly again.
8. april 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you for your feedback. We're sorry to hear that our verification process caused frustration.
We understand that sharing personal documents can feel inconvenient, but please know that requesting a copy of your passport and the card used (with sensitive details masked) is a standard security measure. This helps us protect our customers from fraudulent bookings, unauthorized card use, and potential identity theft.
Our goal is to ensure that your booking is safe and that no issues arise during your travel. We take data privacy seriously and handle all documents in line with strict security and data protection policies.
We truly appreciate your understanding, and we're here to address any further concerns you may have.
Regards,
CS - Lycafly
It’s been great experience booking my…
It’s been great experience booking my ticket for Dubai it was nice and simple 👍
10. april 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Easy to book
8. april 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Quite simple to access.
6. april 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Perfect choice
4* only because I tried messaging concerning a wheelchair. Tried for 30mins no reply. Everything else was straightforward. Great price!
6. april 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
I got to know this app from my friend and it’s amazing. Really good 👍 🙏
I got to know this app from my friend and this is so amazing. Now for last two days I’ve been telling to all my friends about this app. So grateful 🙏.
3. april 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Sanjeet Kumar was great a helping me…
Sanjeet Kumar was great a helping me with me flight booking
4. april 2025
Uopfordret anmeldelse
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Booked flight with them through…
Booked flight with them through Skyscanner. Booking went well until 10 minutes afterwards when they phoned asking for more money. At first said this £60 was to make the ticket flexible, then for lounge access and then because flight no longer available at that price. When I refused to pay more they hung up the phone. Phoned them back asking for my money to be returned was told this would take 2 weeks. Eventually we sorted it out and I have my flights at the original cost but clearly this company or some of its employees are running a con.
31. marts 2025
Besvarelse fra LycaFly
Hi Customer,
Thank you for taking the time to share your experience. We’re very sorry to hear about the confusion and frustration you faced during your booking.
Your feedback is extremely valuable to us, and we take such concerns seriously. We’re currently reviewing this matter internally and will take the necessary steps to ensure situations like this do not happen again.
We're glad to hear that your booking was eventually resolved at the original cost, but we regret that it was not a smoother experience. If you have any further concerns or would like to speak with us directly, please don’t hesitate to reach out.
Kind regards,
CS - Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Excellent customer service
The company helped me out after a hotel change. Special mention to Kim, who was very efficient, kind and very well manared. Your company should be proud of a representative like Kim.
2. april 2025
Uopfordret anmeldelse
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.