Sarika was very helpful when is came to making changes to my existing booking. She was clear in her communication and really tried her best to assist me. This is refreshing as my experience with third... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was extremely anxious and had started panicking about my trip to India as there was a misunderstanding with the dates that I’m going finally it’s been confirmed that I am flying out on the 29th of N... Se mere
Its a scam. Do not book with this agency. They will not put the total price. They have hidden charges and will ask you to pay for the baggage which isnt usual for other companies. It is so disappointi... Se mere
I called LycaFly and Sharika picked up the phone. Inquired about Airfares to Colombo from London. All the options given to us on the phone and sent me an email with all the relavant details. It too... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welcome to LycaFly’s TrustPilot page! We appreciate your time and effort to visit here and review us. Positive or Negative, we consider your feedback an opportunity to improve our services and serve your better next time. Part of the renowned, multinational Lyca Group, LycaFly is committed to offer the best flight, hotel and holiday deals for worldwide destinations.
Kontaktoplysninger
Walbrook Building, 195 Marsh Wall, London, E14 9SG, London, Storbritannien
- 02071323232
- cs@lycafly.com
- www.lycafly.com
4,2
God
9 t anmeldelser
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient booking
Efficient booking. Received e ticket promptly. Accept Amex cards. So far, so good.
19. juni 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Air India cancelled my flight they…
Air India cancelled my flight they helped me book my next flight. Answered phone calls very quickly no long waiting Evan emails de responded very quickly
16. juni 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
It was very quick and cheap.
14. juni 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Great price, Great Customer Service
Great price, Great customer Service. I always book my Ticket with LycaFly because LycaFly have always cheap price and excellent Cutomer service.
8. juni 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
I was very impressed in booking and…
I was very impressed in booking and getting what I expected so quickly thank you Lycafly
5. juni 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
I booked my flight ticket 3month before…
I booked my flight ticket 3month before
I cancelled it due to some reason I applied for refund is now more than two and off month still I did int get my refund they are not giving proper response aswell . Very bad customer service
For getting refund they ask me some money I paid that aswell .
8. juni 2025
Uopfordret anmeldelse
Besvarelse fra LycaFly
Dear Customer,
We’re truly sorry to hear about your experience and the delay in receiving your refund.
Please be assured that we are actively working with our Claims and Accounts departments to expedite all pending refunds. To assist you more efficiently, we kindly request you to email your booking details to mark.jones@lycafly.com. This will help us check the status of your refund and ensure the matter is resolved promptly.
We appreciate your patience and sincerely apologise for the inconvenience caused.
Kind regards,
Customer Support Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Easy to book and ticket was sent quickly
5. juni 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Me gustó la claridad de sus correos y…
Me gustó la claridad de sus correos y la atención al cliente
30. maj 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Got a great flight at a great price
Got a great flight at a great price. The process was easy to follow. Well done. Can't wait to fly! I've even recommended you to my daughter!
30. maj 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Brought the flight on Skyscanner,
Brought the flight on Skyscanner,
paid by card ,
Confirmed the purchase,
Got my itinerary e mail,
Within 5 minutes got a phone call call from LycaFly
Asked me if I was happy with the itinerary and asked me if I wanted to change eny dates etc,
I said no all good thanks,
Within 5 minutes i got my E Ticket and terms and conditions e mail !
No nonsense travel agent at a great price !
Thank you LycaFly very pleased a great reviews , I would book with them all the time 👌Edward Bennett
30. maj 2025
Besvarelse fra LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
I paid for a ticket and i am still…
I paid for a ticket and i am still waiting for the ticket to be issued.
30. maj 2025
Besvarelse fra LycaFly
Dear Customer,
We sincerely apologize for the inconvenience caused.
As per our records, we had spoken with the cardholder, who requested a refund for the booking amount. Accordingly, the booking was cancelled, and the amount has been refunded.
If you have any further questions or concerns, please do not hesitate to contact us.
Kind regards,
Customer Service
Lycafly
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.