2 out of 3 times it operated as advertised. The one time that it didn't was easily remedied by management. So when more security is better than less one has to deal with technology one way or another.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Luxer One is a very good system to use, unfortunatelly, they depend on carriers like Amazon to work properly. Example: I have a couple of packages where Amazon says that the order has been delivered b... Se mere
Virksomheden har svaret
My packages arrived, but the locker door wouldn’t open. When tried again, the system said it had already been opened and wouldn’t let me reopen it, even though my package was still inside. I contacted... Se mere
Virksomheden har svaret
The whole process was smooth from receiving the email notification to retrieving the package from the locker. I gave it four stars as the locking mechanism functioned to unlock when I entered the code... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Luxer One Package Lockers is the leader in package management & locker solutions for apartments, retailers, offices, universities, and more.
Kontaktoplysninger
5040 Dudley Blvd, 95652, McClellan, USA
- (415) 390-0123
- info@luxerone.com
- www.luxerone.com
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Yes great help to me
8. september 2026
Besvarelse fra Luxer One
Hello,
we are truly happy to hear that we were able to provide you with great assistance. Your positive feedback is greatly appreciated!
The Luxer One Team
Said I had two packages only found one…
Said I had two packages only found one the door locked and I could not get Bakken to look for another so there may be another in there for me
8. september 2026
Besvarelse fra Luxer One
Hello Heidi,
thank you for bringing this to our attention. We are sorry to hear that you were only able to retrieve one of your two packages. We completely understand how frustrating that must be. Please reach out to our support team at support@luxerone.com so we can look into this right away and help you locate your missing package. We appreciate your patience!
The Luxer One Team
Very easy the use!
Just hold the QR code to screen or type your code in that was sent and sign! A door pops open and there is your safe and secure package!
8. september 2026
Besvarelse fra Luxer One
Hello Bret,
we appreciate you sharing your experience with our secure package retrieval system. We are glad to know that the process of using the QR code or typing in your code for safe package access was clear and efficient for you.
The Luxer One Team
Besvarelse fra Luxer One
Hello Alicia,
thank you for your kind words! We are so happy to have you as part of the Luxer One community. We appreciate your support!
The Luxer One Team
It is so convenient to have you along…
It is so convenient to have you along Luxi. You’ve made my day!
7. september 2026
Besvarelse fra Luxer One
Hello James,
We are so pleased to know we could brighten your day and be of assistance! We appreciate your kind words.
The Luxer One Team
Quick ,fast and simple,but just gotta…
Quick ,fast and simple,but just gotta find the package and have trustworthy people.
5. september 2026
Besvarelse fra Luxer One
Hello,
We appreciate your feedback and are glad to hear that the process was quick and simple for you. We understand the importance of reliable package delivery and trustworthy individuals, and we are always working to improve these aspects of our service.
The Luxer One Team
Besvarelse fra Luxer One
Hello Katty,
We're so glad to hear that you find our service easy and secure, and that our timely notifications are helpful. Your positive feedback is much appreciated!
The Luxer One Team
My package was not in this locker
6. september 2026
Besvarelse fra Luxer One
Hello Keith,
thank you for bringing this to our attention. We are truly sorry to hear that your package was not in the assigned locker. We want to help resolve this for you right away. Please reach out to our support team at support@luxerone.com so we can look into this immediately. We appreciate your patience!
The Luxer One Team
Good experience…
Never have a problem with my packages being in the right box never have a problem opening the box. Everything’s always put in there. Nice and neat.
5. september 2026
Besvarelse fra Luxer One
Hello,
We're so happy to hear that your packages are always delivered correctly and neatly! We appreciate you sharing your positive experience.
The Luxer One Team
Love the experience love that my…
Love the experience love that my package or safe I work overnight so know i will get my package and it’s safe and not at my door I love it
5. september 2026
Besvarelse fra Luxer One
Hello Micah,
we're so happy to hear that our service provides you with such peace of mind, especially with your overnight work schedule! Knowing your packages are safe and secure is exactly what we aim for.
The Luxer One Team
Para mi es un excelente servicio.
5. september 2026
Besvarelse fra Luxer One
Hola Alina,
muchas gracias por tu reseña. Nos alegra saber que consideras nuestro servicio excelente. ¡Apreciamos mucho tu apoyo!
The Luxer One Team
La aplicación trabaja excelente y la…
La aplicación trabaja excelente y la atención al usuario es extraordinaria
3. september 2026
Besvarelse fra Luxer One
Hola Jorge,
muchas gracias por tu reseña. Nos alegra saber que la aplicación funciona excelente y que la atención al usuario ha sido extraordinaria. ¡Apreciamos mucho tu apoyo!
The Luxer One Team
My packages are safely locked up and…
My packages are safely locked up and not left by my door to possibly be stolen
4. september 2026
Besvarelse fra Luxer One
Hello,
We're so glad to hear your packages are secure! We appreciate you sharing your positive experience with us.
The Luxer One Team
The only problem I have ever had was…
The only problem I have ever had was not the deliveries but the keyosk not working.
22. august 2026
Besvarelse fra Luxer One
Hello Sandra,
we appreciate your feedback and are sorry to hear about the kiosk issue. We are always working to improve our services.
The Luxer One Team
Besvarelse fra Luxer One
Hello,
We're so glad to hear you found our package retrieval safe and easy to use! We appreciate your positive feedback.
The Luxer One Team
It's great to know that my…
It's great to know that my prescriptions are delivered safely. Very reassuring.
2. september 2026
Besvarelse fra Luxer One
Hello,
We are so pleased to know that you feel secure about your prescription deliveries. Your peace of mind is very important to us, and we appreciate your kind words!
The Luxer One Team
La recogida fue sencilla,tal el lugar…
La recogida fue sencilla,tal el lugar indicado,la aplicación fácil de usar,cliente satisfecha.
3. september 2026
Besvarelse fra Luxer One
Hola,
muchas gracias por tu reseña. Nos alegra saber que la recogida fue sencilla, el lugar indicado y la aplicación fácil de usar. ¡Tu satisfacción es nuestra mayor recompensa. Apreciamos mucho tu apoyo!
The Luxer One Team
Besvarelse fra Luxer One
Hello TC,
thank you for your feedback. We are sorry to hear that your pickup notification was delayed. Timely alerts are a priority for us and we apologize for any inconvenience this may have caused. Please reach out to our support team at support@luxerone.com so we can look into this and ensure it does not happen again. We appreciate your patience!
The Luxer One Team
Besvarelse fra Luxer One
Hello,
we're so glad to hear our service is convenient for your family. We appreciate your positive feedback!
The Luxer One Team
Peace of Mind
It's an informative application process that notifies you through your smart phone that your package or mail has arrived. It's safe and ready for you to pickup at the leasing office (office hours may apply). I'd highly recommend this option at your rental community for the safety features and benefits of your packages and mail to arrive safe and sound. There's no worry or fear of your orders being stolen from thieves. It's worth $8 a month for peace of mind. ⭐️⭐️⭐️⭐️⭐️
3. september 2026
Besvarelse fra Luxer One
Hello,
we are so pleased to hear that our package notification system provides you with such peace of mind and security for your deliveries. It's wonderful to know that you value the safety features and benefits of having your mail and packages arrive securely. We appreciate you recommending this option to others!
The Luxer One Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.