Excellent service from Ronan. He really took care when dealing with everything and even remembered me when items came back into stock, which made a big difference. His guidance and advice were spot on... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Suit Arrived so quick. When it arrived it was in a nice big box and wrapped in tissues paper a lot of care went into it and not just folded into a plastic bag. The suit itself was beautiful, a perfect... Se mere
Virksomheden har svaret
Ordered Diesel Jeans at a discounted price with free delivery. They arrived as described. Quicky despatched. Very happy to find exactly what I wanted, great price and free delivery. 100% recommend. On... Se mere
Virksomheden har svaret
Ordered a coat for my husband online that we were unable to buy in our local area. The Louis Boyd site is very easy to use and the whole experience was effortless. Order arrived very quickly and b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Louis Boyd founded the company in September 1960, when he was just 26 years old, as one of the first dedicated menswear retailers in the town of Newry. Louis Boyd Fashions, as we were then known, grew hugely in popularity providing the people of Newry with brands and styles that they had rarely seen before. Over the years, men and women got a taste of top brands and new styles, such as tapered trousers, slim fit shirts, jeans and more, all of which were available at Louis Boyd's. Today, the business has evolved to house many branches across 5 locations in Newry, Craigavon and Belfast. Louis Boyd now specialises in casual wear, footwear, formal wear, as well as hiring/buying of menswear for formal occasions. We stock top brands and continue to expand our range of suppliers, to service the customer with the most complete experience. Today we're pleased to deliver the premium Louis Boyd experience to customers from all over the globe, continuing the traditions started in this family-run business in 1960.
Kontaktoplysninger
PO Box 224, BT35 5DS, Newry, Storbritannien
- 0300 124 6666
- yourfriends@louisboyd.com
- www.louisboyd.com
4,6
Fremragende
289 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I buy all my clothes from the Park…
I buy all my clothes from the Park centre branch, you will not buy from from a better shop. Always willing to help, customer service at its finest.
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Louis Boyd
Hi Sean,
Thank you for your fantastic review! We're delighted to hear that you love shopping at our Park Centre branch. Our team always strives to provide top-notch customer service, and it’s great to know their efforts are appreciated. We look forward to welcoming you back again soon!
Best,
Louis Boyd Team
Highly recommended
Highly recommended. I had a small issue with my online order. I contacted the store and they made arrangements to solve it immediately. They were so friendly and helpful. I will definitely be returning.
20. december 2024
Uopfordret anmeldelse
Quality
I ordered a pair of smart work shoes for my husband for Christmas. Thank goodness i sent them directly to the store. I took them to my car top open and check they were ok, and there was a stain on one of the shoes. I took it straight back into the store and they exchanged them. You should make sure your products are perfect before sending them out.
28. november 2024
Besvarelse fra Louis Boyd
Thank you for your feedback, and we sincerely apologize for the mistake with your order. Unfortunately, due to the high volume of orders in December, we did not meet our usual standards, and we deeply regret the issue with the shoes. We are glad to hear that you were able to exchange them at the store, and we appreciate your understanding. Please rest assured, we are taking steps to ensure such issues do not occur in the future. We truly hope this does not discourage you from shopping with us again. Thank you for your patience. Kind regards, Louis Boyd Team
Besvarelse fra Louis Boyd
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our quick pick-up service and helpful staff. We truly appreciate your kind words and look forward to serving you again in the future! Kind regards, Louis Boyd Team
Besvarelse fra Louis Boyd
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience. We truly appreciate your kind words and look forward to serving you again in the future! Kind regards, Louis Boyd Team
They rang me to tell me a polo I was…
They rang me to tell me a polo I was after was back in stock and at half price ..been shopping at boyds since it opened in the parkcentre many years ago top staff and owners ...
8. november 2024
Besvarelse fra Louis Boyd
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience. We truly appreciate your kind words and look forward to serving you again in the future! Kind regards, Louis Boyd Team
Amazing service
Amazing service. I just want to say how fantastic an experience I have with these guys. I purchased some jeans and make a mistake with the order of which they resolved on the phone immediately and superbly. Unfortunately on receipt of the jeans they did not fit so I had to return them again the credit was issued immediately. Cant recommend these guys highly enough. Superb.
15. november 2024
Uopfordret anmeldelse
Besvarelse fra Louis Boyd
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience. We truly appreciate your kind words and look forward to serving you again in the future! Kind regards, Louis Boyd Team
Easy shopping!
Easy to order from website with fantastic option of picking up from my local shop.
When you do pick up,the very nice shop staff ask if it's all ok and give sound advice how to remedy things. Of course with that type of good customer service, there was no problems at all. Absolutely would highly recommend!
5. november 2024
Besvarelse fra Louis Boyd
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience. We truly appreciate your kind words and look forward to serving you again in the future! Kind regards, Louis Boyd Team
Returns
Returns
Returned a parcel to your Rushmere store over 2 weeks ago, when I received my parcel there was no invoice in it, no returns label, sent an email to find out how to return and followed instructions, secured the parcel took it to Rushmere and gave it to girl behind counter she threw it on floor I asked for proof of return and she said newry do that I had another parcel to pick up which I got, have contacted yourself as no refund has been down, they can't find the return, I'm now wanting my refund asap, and feel that the staff in Rushmere are now in spotlight for 2 pair of missing Jean's were have they gone? I feel your returns policy is lacking for the the customer, you should have an invoice in your parcel for returns with a returns label, and you should be given a receipt when you take parcel into store and parcel not thrown on ground, there could be a reasonable reason why my return parcel is lost, but that's up to you as a business to make you policy 100% so products dont go missing, I look forward to my refund being completed asap and also a response from a manager I'm on hols and out of country at moment as soon as I return I will be going into Rushmere and I would like the manager to explain to me what went wrong
Regards
Margaret
25. oktober 2024
1st class customer service
I was recently looking for a pair of Lloyd and Pryce boots and the staff member was extremely helpful from start to finish. I got regular updates as to when the item would be available and was even sent a link to that exact item when they came into stock. Could not have been more helpful. Best online service I have ever had. 5 well deserved stars.
23. oktober 2024
Uopfordret anmeldelse
The shop assistant couldn't be more…
The shop assistant couldn't be more helpful, Kennedy centre
1. august 2024
Easy return process ..great in store…
Easy return process ..great in store help in park centre
9. juli 2024
I used the Louis Boyd contact form to check authentification of an item.
I used the Louis Boyd contact form to ask about authentification of a Diesel belt, being sold at £49.99, as against £90 on the Diesel Site. Every time I pressed sent there was a message saying "Error Occurred". I also sent an email to their email address shown on their site. Still no reply after 5 days. Highly suspicious! If this site sells authentic items, why couldn't they reassure me.
30. maj 2024
Uopfordret anmeldelse
Excellent service and great staff
20. marts 2024
Love the updates to website
16. januar 2024
Excellent customer service!!!
Bought something that didnt fit, returned it and got refund within 2 days. Very quick and great service!! Will definitely shop here again👍
11. januar 2024
Uopfordret anmeldelse
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