Excellent service from Ronan. He really took care when dealing with everything and even remembered me when items came back into stock, which made a big difference. His guidance and advice were spot on... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Suit Arrived so quick. When it arrived it was in a nice big box and wrapped in tissues paper a lot of care went into it and not just folded into a plastic bag. The suit itself was beautiful, a perfect... Se mere
Virksomheden har svaret
Ordered Diesel Jeans at a discounted price with free delivery. They arrived as described. Quicky despatched. Very happy to find exactly what I wanted, great price and free delivery. 100% recommend. On... Se mere
Virksomheden har svaret
Ordered a coat for my husband online that we were unable to buy in our local area. The Louis Boyd site is very easy to use and the whole experience was effortless. Order arrived very quickly and b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Louis Boyd founded the company in September 1960, when he was just 26 years old, as one of the first dedicated menswear retailers in the town of Newry. Louis Boyd Fashions, as we were then known, grew hugely in popularity providing the people of Newry with brands and styles that they had rarely seen before. Over the years, men and women got a taste of top brands and new styles, such as tapered trousers, slim fit shirts, jeans and more, all of which were available at Louis Boyd's. Today, the business has evolved to house many branches across 5 locations in Newry, Craigavon and Belfast. Louis Boyd now specialises in casual wear, footwear, formal wear, as well as hiring/buying of menswear for formal occasions. We stock top brands and continue to expand our range of suppliers, to service the customer with the most complete experience. Today we're pleased to deliver the premium Louis Boyd experience to customers from all over the globe, continuing the traditions started in this family-run business in 1960.
Kontaktoplysninger
PO Box 224, BT35 5DS, Newry, Storbritannien
- 0300 124 6666
- yourfriends@louisboyd.com
- www.louisboyd.com
4,6
Fremragende
289 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly service and fast store to…
Friendly service and fast store to store delivery. Great shop
4. august 2025
Besvarelse fra Louis Boyd
Hi Gillian, thank you for your lovely review! We’re delighted you found our service friendly and our store-to-store delivery quick. We look forward to helping you again soon.
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Dietmar, we’re thrilled everything went perfectly! Thanks for shopping with us — we can’t wait to help you again.
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Michelle, we're thrilled to hear you were happy with our service. We strive to provide our customers with 5-star service. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
I was basically cheated in the price
I was basically cheated in the price. Online they charged me £54. When I received the item thy left the tag on saying sale price £25.
2. juni 2025
Besvarelse fra Louis Boyd
Dear Mr Islam,
We're very sorry to hear about your experience and truly appreciate you bringing this to our attention.
It’s possible the item was previously on sale and later restocked at full price, and unfortunately, the old sticker wasn’t removed—this was an oversight on our part, and we apologise.
We’re reviewing our processes to avoid this in future. In the meantime, we’d be happy to honour the sale price and refund the difference. Please contact our customer service team so we can sort this out.
Kind regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Mark, we're delighted to hear you had a great experience with us! We look forward to serving you again soon!
Best regards,
Louis Boyd Team
Great customer service
Had a great experience ordering online from Louis Boyd. My order was progressed super fast by Ronan and the items arrived extremely well packaged and faster than expected. Communication was excellent throughout. Would highly recommend this business and I will certainly be ordering online again.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Louis Boyd
Hi,
Many thanks for your lovely review! We’re delighted you had an excellent experience with our online service. We strive to provide 5-star service at all times and look forward to welcoming you back soon.
Kind regards,
Louis Boyd Team
Efficient and fast transaction
Ordered my suit online and it was in my local Louis Boyd the very next day. Brilliant service and efficient experience. Thank you. Will shop again due to this happy transaction.
8. maj 2025
Besvarelse fra Louis Boyd
Hi Anthony, thank you so much for your wonderful feedback! We're thrilled to hear your suit arrived so quickly and that you had a smooth and efficient shopping experience. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
Louis Boyd Team
Louis Boyd are a great company to deal…
Louis Boyd are a great company to deal with, very efficient when dispatching orders and dealing with returns
8. maj 2025
Besvarelse fra Louis Boyd
Hi Gary, we're delighted to hear you had a great experience with us! At Louis Boyd, we aim to provide efficient service from dispatch to returns. Thanks for your kind words—we look forward to serving you again soon!
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Alan, we're thrilled to hear you were happy with our service. We strive to provide our customers with 5-star service. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Paul,
We're glad you were happy with our prices and fast delivery. We look forward to serving you again in the near future!
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Robbie, We really appreciate your feedback! It’s fantastic to know you were pleased with our service. Delivering quality and care is what we’re all about. Can’t wait to see you again soon!
All the best,
Louis Boyd Team
Next day delivery and the merchandise…
Next day delivery and the merchandise was exactly what I wanted
27. marts 2025
Besvarelse fra Louis Boyd
Hi Mark, Thank you for your kind words! We're so glad you had a great experience with us. Providing top-notch service is what we aim for every time. Hope to welcome you back again soon!
Warm regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Paul, we're thrilled to hear you were happy with our service. We strive to provide our customers with 5-star service. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Stephen, we're thrilled to hear you were happy with our service. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
We're glad you were happy with our prices and fast delivery. We look forward to serving you again in the near future!
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Zain, we're thrilled to hear you were happy with our service. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
We're glad you were happy with our prices and fast delivery. We look forward to serving you again in the near future!
Best regards,
Louis Boyd Team
Excellent service/ great prices and…
Excellent service/ great prices and quick delivery
17. februar 2025
Besvarelse fra Louis Boyd
Hi John, Thank you for your kind words! 😊 We're thrilled to hear you were happy with our service, prices, and speedy delivery. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
Terrible service
Terrible service! I placed and paid for my order, I then got sent the wrong parcel with someone else’s details…. Huge GDPR! I rang up,was advised to send them back via post office 24 hour which I did and now had to ring again as they’ve cancelled my first order!
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Louis Boyd
We appreciate your feedback. This was an isolated shipping error, and we’re glad it was quickly resolved with the package safely returned. We take data protection seriously and can confirm there was no risk of unauthorized access or misuse.
If you have any further concerns, feel free to reach out.
I had a mixed experience with Louis…
I had a mixed experience with Louis Boyd. On the positive side, their staff are friendly and helpful, the click & collect service is convenient, and delivery is fast. I also appreciate the discounted prices on items like Diesel Jeans, which arrived as described. However, the lack of response to my inquiry about product authenticity is frustrating, and the packaging could be sturdier. Overall, it's an alright service, but there’s room for improvement. 3 stars.
27. december 2024
Uopfordret anmeldelse
Besvarelse fra Louis Boyd
Thanks for your feedback! We're glad you enjoyed our service and pricing. We couldn’t find any inquiry from you about authenticity, but rest assured, all our products are 100% genuine and sourced directly from the brands or their official distributors. We appreciate your thoughts on packaging and will take them on board. Hope to serve you again soon!
Best regards,
Louis Boyd Team
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