Excellent service from Ronan. He really took care when dealing with everything and even remembered me when items came back into stock, which made a big difference. His guidance and advice were spot on... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Suit Arrived so quick. When it arrived it was in a nice big box and wrapped in tissues paper a lot of care went into it and not just folded into a plastic bag. The suit itself was beautiful, a perfect... Se mere
Virksomheden har svaret
Ordered Diesel Jeans at a discounted price with free delivery. They arrived as described. Quicky despatched. Very happy to find exactly what I wanted, great price and free delivery. 100% recommend. On... Se mere
Virksomheden har svaret
Ordered a coat for my husband online that we were unable to buy in our local area. The Louis Boyd site is very easy to use and the whole experience was effortless. Order arrived very quickly and b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Louis Boyd founded the company in September 1960, when he was just 26 years old, as one of the first dedicated menswear retailers in the town of Newry. Louis Boyd Fashions, as we were then known, grew hugely in popularity providing the people of Newry with brands and styles that they had rarely seen before. Over the years, men and women got a taste of top brands and new styles, such as tapered trousers, slim fit shirts, jeans and more, all of which were available at Louis Boyd's. Today, the business has evolved to house many branches across 5 locations in Newry, Craigavon and Belfast. Louis Boyd now specialises in casual wear, footwear, formal wear, as well as hiring/buying of menswear for formal occasions. We stock top brands and continue to expand our range of suppliers, to service the customer with the most complete experience. Today we're pleased to deliver the premium Louis Boyd experience to customers from all over the globe, continuing the traditions started in this family-run business in 1960.
Kontaktoplysninger
PO Box 224, BT35 5DS, Newry, Storbritannien
- 0300 124 6666
- yourfriends@louisboyd.com
- www.louisboyd.com
4,6
Fremragende
288 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Louis Boyd
Hi Mark, we’re delighted to hear your order arrived on time and that you were happy with the price. Thanks for sharing your experience — we look forward to seeing you again soon.
Best regards,
Louis Boyd Team
Hi,your delivery was slow,I ordered a…
Hi,your delivery was slow,I ordered a Farah top in a different colour from a store in the UK and it actually came before yours ….
24. december 2025
Besvarelse fra Louis Boyd
Hi Marie, thank you for your feedback.
Your order was placed on Saturday 20th December during one of our busiest periods and was dispatched on Tuesday 23rd December. Due to the Christmas holidays, delivery took a little longer than usual. We sincerely apologize for any inconvenience this caused. During normal periods, our delivery is extremely fast, and we hope to provide you with a smoother experience next time.
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Tania, thank you for your wonderful feedback! We’re thrilled to hear you’re happy with both our service and the quality of our items. We look forward to welcoming you back soon.
Best regards,
Louis Boyd Team
Very good with the order I’m very fast…
Very good with the order I’m very fast and reliable. I would shop again.
24. november 2025
Besvarelse fra Louis Boyd
Hi Carl, thank you for your great feedback! We’re delighted to hear you found our service fast and reliable. We really appreciate your support and look forward to shopping with you again soon.
Best regards,
Louis Boyd Team
Great Service
Ordered a coat for my husband online that we were unable to buy in our local area.
The Louis Boyd site is very easy to use and the whole experience was effortless.
Order arrived very quickly and beautifully packaged. Well done, wish you had a store near us but with this service it’s not necessary. Would highly recommend.
24. november 2025
Besvarelse fra Louis Boyd
Hi Susan, thank you so much for your kind feedback! We’re delighted to hear that you found our website easy to use and that your husband’s coat arrived quickly and beautifully packaged. It’s great to know the whole experience was effortless for you. While we’d love to have a store near you, we’re pleased our service makes shopping with us just as enjoyable online. Thanks again for the recommendation — we hope to welcome you back soon.
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Declan,
Thank you for your feedback. We use Parcelforce (Royal Mail) as our delivery partner for ROI and generally do not experience any issues with delivery. However, after investigating your order, it appears there was an issue with the postal address, and for this, we sincerely apologise. We have contacted Royal Mail to investigate further to understand exactly what happened.
We hope this isolated incident does not deter you from shopping with us in the future, and we would love the opportunity to provide you with the excellent service our customers typically receive.
Best regards,
Louis Boyd Team
Ordered jeans and perfect fitting’ also…
Ordered jeans and perfect fitting’ also arrived on schedule’ also order trainers which has arrived on time but not seen them as I work away from home ‘
29. oktober 2025
Besvarelse fra Louis Boyd
Hi Allan, we’re delighted to hear that your jeans fit perfectly and arrived right on schedule! It’s also great to know your trainers were delivered on time and we hope you love them! Thanks for sharing your experience, and we look forward to seeing you again soon.
Best regards,
Louis Boyd Team
Great quality service …
Great customer service and quick delivery times. Price was very reasonable as well
29. oktober 2025
Besvarelse fra Louis Boyd
Hi Simon, we're delighted to hear your order arrived sooner than expected! Thanks for sharing your experience — we look forward to seeing you again soon.
Best regards,
Louis Boyd Team
It came quicker than what was expected
27. oktober 2025
Besvarelse fra Louis Boyd
Hi Eoghan, we're delighted to hear your order arrived sooner than expected! Thanks for sharing your experience — we look forward to seeing you again soon.
Best regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Iggy, we're thrilled to hear you were happy with our service. We strive to provide our customers with 5-star service. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
The exact trousers I wanted at the…
The exact trousers I wanted at the right price and quick delivery
29. september 2025
Besvarelse fra Louis Boyd
Hi Peter,
Thank you for your kind review! We're so glad to hear you found the exact trousers you wanted at the right price and that your delivery arrived quickly. We really appreciate your support and look forward to seeing you again soon.
Kind regards,
The Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Garry,
Thanks so much for your review! We're thrilled to hear you had a great experience and really appreciate your support. Hope to see you again soon!
Kind regards,
The Louis Boyd Team
Selling stock they don't have and Zero customer service
Ordered a couple of pairs of chinos from this 'company' and a few days later get an email stating the order has been cancelled. No reason included or even an apology. I get that there can be stock issues - but both pairs were on the website for over a week. So they either don't update stock at all or simply don't care if they take people's money for stock they know they don't have. Don't order from them at all would be my advice.
Reply to response:
Friday lunchtime is not 'over the weekend'
Ten to Three is not 'first thing Monday morning'
The discount and apology was a reply to my email response to the cancellation email pointing out a lack of customer service.
Why would anyone want a discount for a store they would never spend money in again.
Your reply to this review makes you look a liar.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Louis Boyd
Hi Ben,
We’re really sorry for the frustration this caused. Your order came in over the weekend and we dealt with it first thing Monday morning. As we explained when we got in touch, a stock system error meant the items weren’t actually available — something that was completely unintentional and very unfortunate.
We contacted you straight away to explain what happened and offered you a further discount on your next order as an apology. We’ve since taken steps to make sure this doesn’t happen again.
We truly appreciate your understanding and are very sorry for the inconvenience caused.
Kind regards,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Max,
Thank you for your feedback! We’re delighted to hear your delivery went smoothly and that you’re pleased with your purchase. We really appreciate your support and look forward to serving you again soon.
Kind regards,
Louis Boyd Team
Excellent product and service.
Suit Arrived so quick. When it arrived it was in a nice big box and wrapped in tissues paper a lot of care went into it and not just folded into a plastic bag. The suit itself was beautiful, a perfect fit for my son for his Debs he’s looking forward to wearing it. The quality and price were super. Overall extremely happy and would highly recommend Louis Boyd.
29. august 2025
Besvarelse fra Louis Boyd
Hi Melanie,
Thank you so much for sharing your lovely feedback. We’re delighted to hear the suit arrived safely and that it’s a perfect fit for your son’s Debs — such a special occasion! We truly appreciate your recommendation and are so pleased you’re happy with the quality and care that went into your order.
Kind regards,
Louis Boyd Team
Easy to order
Easy to order, quick delivery!! Ordered pack of 2 short sleeve shirts, good quality !
28. august 2025
Besvarelse fra Louis Boyd
Hi Susan,
Thank you for your feedback! We’re so pleased you found the ordering process easy and are happy with the quality of the shirts. We look forward to serving you again soon.
Kind regards,
Louis Boyd Team
Excellent service from Ronan
Excellent service from Ronan. He really took care when dealing with everything and even remembered me when items came back into stock, which made a big difference. His guidance and advice were spot on and based on our conversation. Couldn’t ask for better customer service … truly outstanding.
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Louis Boyd
Hi Eitan,
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that Ronan provided such attentive and thoughtful service — we’ll be sure to pass on your feedback to him. It means a lot to know his support made such a difference. We truly appreciate your trust and look forward to assisting you again.
Best Wishes,
Louis Boyd Team
Besvarelse fra Louis Boyd
Hi Paul,
We’re delighted to hear you enjoyed our service! Providing a 5-star experience for our customers is always our goal. We look forward to serving you again soon.
Best wishes,
Louis Boyd Team
Order’s clothes on line ordered size to…
Order’s clothes on line ordered size to big was able till go till shop in hill street . Fella in shop couldn’t do enough for me great service 👌
5. august 2025
Besvarelse fra Louis Boyd
Hi Jarlath, we're thrilled to hear you were happy with our service. We strive to provide our customers with 5-star service. Looking forward to serving you again soon!
Best regards,
Louis Boyd Team
Friendly service and fast store to…
Friendly service and fast store to store delivery. Great shop
4. august 2025
Besvarelse fra Louis Boyd
Hi Gillian, thank you for your lovely review! We’re delighted you found our service friendly and our store-to-store delivery quick. We look forward to helping you again soon.
Best regards,
Louis Boyd Team
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