Easy online booking. Paul the engineer arrived on time. Thorough check and tests carried out and Paul explained what the issue had been. All in working order now, and gave me peace of mind. Would high... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very quick to come round when my cooker broke down. Unfortunately getting the new part took a bit longer before it was repaired. Very good at keeping me informed of progress and a very reasonable pric... Se mere
Was kept up to date with everything from estimated time of arrival to parts needing to be ordered for my washing machine. Very experienced engineers who were helpful and got the job done.
My Combi Microwave door wouldn't open. The repair man (Paul) from Lothian Domestics arrived within the promised time. He was smart, well-mannered, efficient and had the problem fixed within 30 minut... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Repairs and installation of all your large Kitchen appliances at some of the best prices around. Cookers, Washing Machines, dishwashers,fridge/freezers etc
Kontaktoplysninger
International House, 38 Thistle Street, EH2 1EN, Edinburgh, Storbritannien
- 0131 516 2080
- helpdesk@lothiandomestics.co.uk
- www.lothiandomestics.co.uk
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Microwave
Once you have booked an appointment, they keep you updated with the estimated arrival time. Also, you get sent a link to see exactly where your engineer is. Stephen was very polite, listened to my issue and fixed the microwave no problem. Overall great service!

Besvarelse fra Lothian Domestics Ltd
Excellent experience all round. Would recommend.
Once I'd jumped through Samsung's hoops, dealing with this company was quick, simple and easy. Immediately got an appointment within the week and then was notified that a cancellation meant I could bring it forward, which I did. Less time without the washing machine was very much appreciated. Steven, the engineer who came out to see me was polite, efficient and personable. He sorted everything out quickly. Excellent experience all round. Would recommend.

Besvarelse fra Lothian Domestics Ltd
Informative, civil and efficient.
Scott arrived exactly when he said he would; he was civil, informative and very efficient. The matter was dealt with in very little time and I received advice on how to avoid a recurrence.

Besvarelse fra Lothian Domestics Ltd
Knowledgeable technician who explained…
Knowledgeable technician who explained everything.

Besvarelse fra Lothian Domestics Ltd
A swift and efficient repair
My repairs were carried out swiftly and efficiently. It was helpful that the engineer had the correct parts with him at the time of the visit to repair my machine. A pre-visit phone call during which the engineer diagnosed the most likely fault assisted in this process. All in all I am very happy with the work that was carried out and my tumble dryer is now performing exactly as it should again.

Besvarelse fra Lothian Domestics Ltd
Engineer was courteous and explained…
Engineer was courteous and explained everything as he went along. Respected my property

Besvarelse fra Lothian Domestics Ltd
A very professional company…
The young woman who took the call when I phoned to ask for a repair visit (as directed by Samsung) was intelligent and quick to arrange the assessment visit.
The repair engineer visits were completed professionally and the company sent texts to let me know when their people would be arriving.
The repair was completed professionally and the repair engineer was very pleasant to deal with.
Altogether, from start to finish, a very professional company, thank you.

Besvarelse fra Lothian Domestics Ltd
Great experience with Lothian…
I had a great experience with Lothian Domestic Ltd, who represented Samsung to fix my microwave. The service engineer was polite, customer-focused, and carried out the repair in a very systematic and professional way. He carefully analysed the root cause before fixing the issue efficiently. Excellent service from start to finish — highly recommended!

Besvarelse fra Lothian Domestics Ltd
Very professional
Ross was pleasant, efficient and very professional. Great service.

Besvarelse fra Lothian Domestics Ltd
Excellent Service
Ross engineer sorted my washing machine had a lot of problems he sorted it in good time & cleaned up after himself also explained everything that he done.

Besvarelse fra Lothian Domestics Ltd
What a fantastic service from booking…
What a fantastic service from booking the engineer visit and then getting the repair done the engineer was first class would definately recommend this company

Besvarelse fra Lothian Domestics Ltd
Engineer pleasant and efficient
Engineer ( Paul) was pleasant and efficient. Microwave fault diagnosed, part ordered and repair carried out within four working days. Was kept updated on whole process.

Besvarelse fra Lothian Domestics Ltd
Great set up everything was really easy…
Great set up everything was really easy to book an appointment online .
And tell them the problem and pick a date and a time that suited you .
Ross was a pleasant man that came to fix my dishwasher and explained everything well .
The day he came out to fix the machine you also got an update when they were arriving 😀I’m happy customer .
Fiona Byrne

Besvarelse fra Lothian Domestics Ltd
Excellent service
Good communication regarding time of arrival. Ross arrived well within 2 hour window that was agreed.
Issue identified and repair completed quickly, Ross even swept up some broken glass he found when he pulled the dishwasher out!
Great service.

Besvarelse fra Lothian Domestics Ltd
Highly recommend
Made appointment online. I chose an Friday appointment. I received a reminder the evening before and a text message to confirm the arrival time of the engineer (Scott). Unfortunately Scott did not have the required part but I was able to make an appointment for the following week. I chose to be informed if an earlier slot became available, which it did. Scott arrived today and fitted and tested my washing machine door gasket seal. The is the second time I have used Lothian Domestic and would highly recommend for ease of booking and the friendly & professional service provided by their engineers

Besvarelse fra Lothian Domestics Ltd
Ross was on time and very helpful
Ross was on time and very helpful
I was informed when he would be arriving.

Besvarelse fra Lothian Domestics Ltd
Fridge freezer fixed on day of visit
Fridge freezer fixed on day of visit. Engineer arrived on time, was pleasant and knowledgeable.

Besvarelse fra Lothian Domestics Ltd
First class
First class , the engineer arrived on time
Tested the machine, found the problem which was then repaired. He then cleaned everything up .

Besvarelse fra Lothian Domestics Ltd
Great Service
Steven arrived on time and gave my washing machine a thorough check whilst taking photos to get to the root of my problem. He was very friendly and polite and talked me through the job with the aid of his photographs . Steven was a great help .Thanks

Besvarelse fra Lothian Domestics Ltd
Kept informed all the way
Kept informed all the way. Very good service

Besvarelse fra Lothian Domestics Ltd
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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