I had a great experience speaking with a lady who attended to me over the phone at Link Financial Outsourcing. She was professional, polite, patient, and very helpful. She listened carefully, answered... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good visitor who realised that because of my throat cancer and no VOLUME in voice I'd made all possible to make contact with Lloyds bank. The agent who called at my house was understanding and profess... Se mere
Virksomheden har svaret
I spoke to a lady called Kyle who was very helpful and patient with me whilst I was going through something that had been worrying me. She sorted out everything with me I could understand her so was v... Se mere
Virksomheden har svaret
I was nervous about calling to arrange a payment plan but your agent Gemma was outstanding from the outset.she dealt with me calmly and with a clarity and assurance second to none.what a great asset G... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Link Financial Outsourcing
Skrevet af virksomheden
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Kontaktoplysninger
Storbritannien
- www.linkfinancial.eu
4,1
God
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
These guys simply do not answer the…
These guys simply do not answer the phone at all 3 days of trying to ring then with no answer I can hum the full trumpet waiting song
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Very happy with the service
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Honestly this company are the worst
Honestly this company are the worst. I continually have to chase them. No one answers the phone or gets back to you. I can’t wait to pay off this settlement (that’s why I’m trying to speak to someone) and be done with them. Awful
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link happy to ignore data protection law
Wrote to this company's data protection officer in February this year to make subject access request. There has been no response to this at all, despite emailing them two further times following my initial request. It would be seem this company does not abide by the data protection act and happy to ignore customers lawful right to request their information that the company holds. It makes me wonder what they are trying to hide.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you for sharing your feedback with us, and we are to hear that you’ve received a response to your request and we completely understand your frustration. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person I spoke with today was very…
The person I spoke with today was very nice and kind, he explained all I needed to know thanks.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Customer service👎
Still no reply a week later terrible customer service
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request on your previous review to ask for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Lovely lady Jo
Lovely lady Jo. Helpful kind and patient ahe made the difference it's nit easy talking money but she kept me calm and her tone was very timid and non judgemental
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Poor communication and holding overpayment
My account is currently in credit due to an overpayment, yet despite this, I have received no communication or resolution from them. I have made multiple attempts to contact them via both phone and email, but have had no response whatsoever.
It’s extremely frustrating that a company can hold a customer’s money without any urgency or transparency in resolving the issue. At the very least, I would expect acknowledgment and a clear timeline for returning the overpaid funds.
This lack of communication and customer care is unacceptable. I would not recommend based on my experience.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
do not answer phone or return calls
do not answer phone or return calls , terrible company to deal with.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link financial are a con company that…
Link financial are a con company that go around ripping people off. Beware of this company and avoid at all costs.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you for taking the time to share your feedback. We would welcome the opportunity to understand your concerns and address them fully.
A separate request for additional information has been sent to you. Once we receive this, we will be able to contact you to discuss the matter in more detail and work towards a suitable resolution.
Awful
Awful
Constant calls, despite many emails
I have a sick child in hospital. Yet they are still bombarding me with calls
I will be taking this further. Clearly all the good reviews are fake
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you for letting us know, and we’re really sorry to hear that your child is unwell.
We understand you’ve had difficulty getting through to us, and we appreciate you taking the time to tell us. We’ve sent a separate request for some more information, and we’d be grateful if you could share those details so we can look into what happened, address your concerns properly, and pause any further calls to you for now.
Thank you again for your feedback. Please be assured that we take your concerns seriously.
Awful
I have contacted Link Financial three times since February about paying my balance in full (currently paying by direct debit every month) and as of yet have not replied. I then raised an official complaint which I have also not had a response to. It seems that Link have no interest in actually receiving payment for this debt. Next step Ombudsman. Absolutely awful customer service - it shouldn’t be this difficult.
12. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Great customer service
The lady who called me was very polite and helpful. Thank you for all of your assistance I really do appreciate it. Pay rise or promotion me thinks.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
No response to formal complaint, breach of FCA Rules
Issued me with a default notice for a debt they bought. I met the terms of the notice, but Link claim I didn't and now won't respond to emails including a formal complaint. They've breached DISP 1.4.1 by failing to acknowledge my complaint within five working days and not treating me fairly. Their claim against me is false and deliberately misleading and I'll contest any attempt they make to register a default against me.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you for sharing your feedback with us. Your complaint is currently being investigated and a full response will be provided within the 8 week time frame.
I spoke to a lovely man jack
I spoke to a lovely man jack
He was very helpful
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person l spoke to was very polite
The person l spoke to was very polite, professionally helped me through my query
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person I spoke to was incredibly…
The person I spoke to was incredibly helpful polite was able to supply me with the information I required in a very professional manner
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Informative advice
I contacted Link financial to get some advice about a financial matter, I spoke with an advisor called Reece and he was full of advice and helpful information
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
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